They had to come back because they did not get all their stuff.
Job done in a timely manner, the service person took the time to answer any questions
We had water damage in our house. The Rytech's tech Nicholaus came promptly to our house to fix the problem. He worked for a few days on the areas that were damaged. We were very happy with the final outcome. We truly recommend Rytech of Austin to everyone because of their knowledge and professionalism.
The representatives we dealt with were very friendly, knowledgeable and they made the best out of an unpleasant situation.
The water leak was very termatic however the Rytech crew that worked on my home was wonderful. They kept us abreast of everything as it happened. I have nothing but good things to say about them
The crew are inexperienced.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rytech of Austin as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys