WORST customer service experience ever. 1st rep was excellent, overestimated materials and everything. The supervisor arrived AFTER my shingles underlayment and decking were removed to then say the entire roof needed to be replaced to the tune of double the original quote. Yet no new materials were brought on site AND they left with materials(4 sheets of decking,6 bundles of shingles and 3 rolls of underlayment).Attempts by the lender and myself to work it out were met with unanswered calls, lies, hang-ups, and rudeness. I will NEVER recommend this horrible company.

Excellent experience. Top notch.

They did en excellent job and on a timely maner , job supervisors keep in contact with me at all time and worker did an exelenjob showing me step by step
They also thid a great job cleaning after the job was done , like no one was ever here

It's difficult to recommend a company with a failing grade with the BBB. I would have reconsidered had it been there when I checked.

The final bill was more than twice the estimated amount. I was told I would need to replace all decking after the shingles had already been stripped off my roof. I think if my decking was that bad it should have been caught by the estimator. By the time I was informed of this I didn't have much choice but to comply, since there were no longer any shingles on my roof. Whether this was legitimate or not there is too much chance for abuse with this system for me to recommend Ruff Roofing to anyone.

We have already recommended Ruff Roofing to two friends.

In totality, I'm pleased with results. I'm grateful for the hardworking team and the service they provided. They showed a remarkable level of commitment to the job. Presentation and professionalism is commendable. I also want to congratulate Ruff Roofing on a job well done. I would recommend Ruff Roofing to friends, family and anyone in need of that particular service. Thank you.

They worked very hard and carefully in the rain and they paid attention to my requirements. They also gave me extra time to gather enough money to pay for a new roof completed with an entire new deck who cost all my four limbs.

I will not recommend them because I was properly informed on how everything goes. I am a 87 year old senior and I feel like I was taken advantage of with the whole deal!

As a matter of fact I have called the office several times that I think of areas that would be great for you guys

No! I won’t be recommending Ruff Roofing to anyone after the constant inconvenience that they caused. The lack of communication on their part. The damage they caused to my house. Their failure to clean up after the roof was installed. Total lack of respect to my home and schedule from what I was told when I agreed to from Ruff Roofing.

I am very pleased with my roof.

I would strongly recommend Ruff Roofing to a friend

I dont know any one talking of needing a roof

yes

Going through many consultations before, we call this experience painless.

Most likely I will recommend everyone for your service