The process was very easy. Lynda and Jonathan were awesome in communicating all the details throughout the process.
Fair and honest company, knowledgeable, understanding of clients concerns and puts them at ease
I could not be more pleased by the work of Rose Roofing. Communication with Jonathan Rose and his office was excellent, even when my question turned out to be inconsequential. Both home and garage roof were done in one day, even though there was a 2-hour delay because of rain. Their large crew seemed entirely professional and effective. My clean yard was cleaner after the job than before. I never heard of the company before this job and would now recommend them without reservation.
Excellent, ethical company to work with from start to finish. I strongly recommend them.
I was very satisfied. I couldn't be happier, honestly. I just could not be happier with the work they did and how treated us in general. They were very professional, very friendly, and very good all the way across.
Very nice people answer all my questions
Great company-- awesome team and quality products with right on the money estimates that offers options, discounts and payment plans. Would recommend them everytime!
We don't recommend this roofing company since the workmanship is not consistence with what we were told in the quoted. We have to supervised their work and check on it periodically. The workers do their work as they pleased. There is no one in charge. Have to come back to redo a few area on our roof.
Jonathan my representative was very professsional and explained the process clearly.
Rose Roofing has excellent customer service, and the roof install went like cloak work. (Jonathan, Family and Crew). They put a new deck and shingles roof plus did repairs where needed. We are senior citizens and could not had it easier getting the 1978 tile roof removed and I had no deck underlayment. I did a lot of research before contacting them, no one was as fast in contacting us back, coming out, answering all our question, and rescheduling the job. Also, I received beautiful roses this week. Thank You!
Rose provided an estimate. I chose an option taking $900 in discounts offered by their contract. They came back with an additional $1200 in costs because they found a second roof. They needed more money to haul away the second roof. If they had done the estimate correctly, they should have already known about the underlying roof. Makes me suspect that they did not inspect the roof when providing me the estimate. Calls into question about the professional abilities of Rose or the way they do business (it’s about making $$ and not about acknowledging their mistakes for an inadequate estimate).
Very Happy with responsiveness and work well done.
Very professional. Ontime. Solid quote within the market. Second time to use Rose. Satisfied each time.
Personal attention to detail and high quality are what Rose Roofing is all about. Thanks to everyone for a beautiful new roof.
Great to work with and I received a bouquet of Roses as a Thank You from them.
I am very happy with Rose Roofing and the Owens Corning product they used. They did an excellent job. The crew was really professional, and I will have a roof for many years to come.
Good, straightforward contractor, responsive and doing quality installations.
I highly recommend Rose Roofing. They were referred to me by a friend. Very fair and they do an excellent job.
The communication and team that installed the roof were great. Our neighbor commented that the crew took the time to do the job well. We so agree! We are very pleased with our roof and would use Rose Roofing, Inc. again.
I would give them a 10-star rating.
My parents recommended Rose Roofing after using them for their roof replacement (they had been recommended from some friends who had used them, who had them recommended...). I am very happy with the service they provided. Jonathan is very knowledgeable and professional. I will gladly recommend Rose Roofing to anyone!
Overall Rose Roofing did the job well. I was a seasoned real estate investor and based on my experience, you will almost never find a contractor as good as yourself. If you want to get the job done right, you will have to be there yourself at the job site. For this job, i had observed the job crew being familiar with their responsibilities. The only area I would say to be careful is determining what decking to be replace. I felt the crew were a bit hesitant replacing affected areas which I had identified, which was much less that the agreed number of free decking boards. Please note that it's almost impossible to identify any questionable rotten decking after synthetic barrier is rolled on, so one has to catch/spot those areas as soon as they scrape the old shingles off. Currently, the job was done satisfactorily but the real test will be after a heavy rain storm or as per within the warranty period and specifications.
Outstanding service! Roof replaced on schedule and the crew worked hard to install a quality product per Rose Roofing's standards. Pool was covered well, and when a few nails slipped under the tarp, the crew volunteered to remove the 5 or so nails that made their way into the pool. The installers did a thorough job cleaning up post installation.
The roof was installed on time with the shingles as per the contract specified.
Tremendous customer service. In and out in a day, left no waste behind. They accidentally backed into one of my sprinkler heads (accidents happen) but after I made this known to them, they promptly came back and fixed it.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rose Roofing, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys