I thought they were an outstanding company! Roofs R Us helped with our problems and was probably the best company I have ever worked with!
I think they are a fair and thorough company when giving the estimate.
They did a fine job but we weren't blown away. There are a lot of other service providers.
I had them replace my roof after a hail storm. They came over within 1 day after calling & requesting an estimate. The estimate they provided was very fair and I decided to go with them to replace my roof. The appointment to replace it came within a week, which made me very happy that they were going to get it done in a short amount of time. The work they did was great and they even accommodated some last minute changes I had to make involving where my roof & siding meet, since I had some siding that was rotting due to the design of my roof and trim boards. I couldn’t be happier with the work or price. I will recommend them to everybody who needs their roof/shingles replaced.
Great company and crews. Fair price with good working timeline. Our salesman, Mark, made sure to answer lots of my questions and kept me updated through out the process. I only wished that they could use a magnet to clean up the lawn in the future. Found some nails laying in the lawn, which could be a safety issue for kids and pets. Overall they did a good job cleaning up the site after completion.
Best I've worked with.
Matt has done anything and everything to make sure things are taken care of. We have an odd roof and he has done a great job.
Roofs r us did a great job on my roof and gutters . We highly recommended.
Matt and Reid were great to work with.
We feel we got a great roof on a schedule that worked well for us. It does look really nice.
They did a great job, and everything was perfect.
I actually have already.
With Roofs R Us, I had multiple issues, but they did resolve the issues. I don't know that I'd recommend them, but I also know I wouldn't negatively recommend them, either.
Great job and very timely.
The crew worked incredibly hard and did a great installation job. The replacement of the fascia and soffit was super good, and the job foreman, Moses, was great.
Excellent service and excellent work.
Great company operated by great people. Friendly and professional!
Very easy to work with and understood the challenges related to my job. a job well done.
They did a stand up job. They performed my inspections with adequate time and gave me the results in a professional manner.
Roofs R Us did an excellent job installing my new roof. I am very satisfied from the bid and planning process to completing the work on schedule.
Roofs R Us is a fabulous company! They first did a job for us 4 years ago. We needed our 45 year old soffits repaired, and most of the bigger companies wouldn't even look at the job. Matt came out and made great suggestions as to cladding the entire soffits areas of the house. It looks fabulous, and we now have a maintenance free house. When we had some leaking from a chimney this summer, they came out immediately and put a tarp on for us. Then we had major hail damage in August, and we choose them to redo our entire large steep roof, as well as gutters and a flat roof. Matt is great to work with, and the roofers and craftsmen were fabulous. We are having them come back and do more gutter work. Our house looks beautiful! I recommend Roofs R Us 100%!
I thought the price was kind of high.
The whole project was well thought out and executed. I appreciated the extra thought they put into some problem areas.
They provide excellent workmanship. Roofs R Us really know how to work on old houses.
Mike & Moises both go above & beyond. Communication was clear & timely. The job was done on schedule. The site was cleaned up at the end of the job & gone over again after the dumpster was picked up. The one thing that didn't get sealed was taken care of quickly. They've done roofs on two different houses for me now. I'd hire them again in a heartbeat.
Areas Of Satisfaction - Communication is huge to me. I appreciated being kept in the loop with info on schedules, permits, etc. A good job can be tainted by poor communication. I got both -- good job & good communication -- with Roofs R Us.
Recognized Excellence - Mike Eastman & Moises. They do a great job & went above & beyond by fixing a leaking vent that was poorly installed by another company... which I will not be doing business with again.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Roofs R Us as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys