After sustaining tornado damage to our cabin in May, we contracted with RRG Roofing to “Repair damaged rafters and main support beam, fixing damage caused by tree, scabbing in new support beam, rafters, and decking the hole caused by tree.” The roof job was July 8th, but the carpentry as stated in the contract was never done. This was pointed out to multiple RRG people the day of the job; pictures were provided multiple times to multiple people. We also contacted RRG in writing to request all deficiencies be addressed, including this issue. RRG has responded to other deficiencies, including a partial re-roof. The re-roof was justified after providing photos of the attic showing many plywood holes and breakage. But regarding the lack of carpentry, which was also documented in the attic photos (as well as visible the day of the job), RRGs refuses to acknowledge and will not issue credit to us. (It was my husband that completed the carpentry job RRG was contracted and paid to do.) Also, according to Cherokee County, repairs to structural framing require a permit to be pulled, yet RRG did not pull one. The crew rushed through the job in one day, and it was obvious by the substandard "carpentry" work that there were no actual carpenters. This roofing job was paid in full the day the job was completed. We believed RRG would stand behind ALL of their work.

I recommend RRG to anyone looking for a new roof installation or repair.

Trenton was great and was helpful with whatever was needed.

I was very pleased with their care and service.

Fair price and timely schedule

Very clean, polite, and professional.
Came in did the job and was gone.
We would refer them to anyone.
Great job.

He was on time. They were here when they said. It looks. Nice.

Communication, install and cleanup were above expectations.

they could have removed the screens on the front gutters they didn’t replace

They were an awesome company to work with. They were very helpful answering all of my questions.

The project was very high priced.

Professional. Prompt. Timely. Quality services. We appreciate you all!

They were really nice and explained everything to me really well.

Great customer service during all stages of the process. Consistent and meaningful (not bombardment) information before needed. Quality work and professional interactions with our employees/contractors.

Roofing Resources of GA were responsive in scheduling and getting everything prepped. They kept me informed on what was going on the whole time. They did exactly what they said they were going to do.

Great job, and was able to work with my schedule.

Very professional and knowledgeable

The entire experience was excellent.

Schedule

EVERYTHING ABOUT THIS COMPANY IS A CLASS ACT. EXCELLENT SERVICE FROM BEGINNING TO END

The RRG crew arrived at 8:30 am ready to work and had the roofing replaced very quickly. They worked as a team and know their business.

The observers were very impressed with the speed and quality of the work.

They did what they said they would do, when they said they would. From the salesmen to the installers. Very courteous and professional.

Izzy was very competent and professional, and I liked him.

They were a great professional and personable company. The customer service with our sales representative was great. It was very helpful and he educated us. The entire experience was easy and a good experience.