Please call us

Love the product and the guys who measure to the guys who install are all professional and experts are in their area.

The quality

It was all very helpful and everyone was so polite and answered any of my questions

Great quality materials. It is absolutely stunning. Also like the warranty that comes with it

I liked the way I was treated and heard you have a very good group of people that work for the company so happy with my new shower

The shower was installed on a Tuesday and everything seemed okay. i waited until Friday before I took a shower to make sure everything set up okay. While in the shower and then when I got out of the shower, I noticed that the door does not close correctly. When I shut it, it creeps open so there is a 1" gap. Considering the amount of money for this, I would expect a door to stay closed, especially when it is still brand new. I reported it, but no one has called me back to set up a time to come fix it.

Very professional good quality windows and quick install of my 3 windows. A bit on the expensive side.

A great team to work with.

The quality of the installation was poor

They are timely work quickly clean up well and were friendly

E
Very positive experience from sales to completion

Clean up workers window put in

I like the quality of the material.

It was a very pleasant experience and I am very happy with the product and the workmanship

Very professional work

They did a wonderful job it looks very beautiful the bathroom is amazing. The service has been wonderful.

very personable team all the way around

Very happy I chose Mad City.

Staff were efficient, well-mannered and cleaned up well. I felt they were trustworthy and would recommend them.

The people who installed the windows dud a great job

The job is neat and beautiful, better than I anticipated.

I Love the finished product. I didn't realize how bad my bathroom looked until I got this done. No more worries about tile sinking or mold behind them. Paul in sales was wonderful explaining everything and the gentlemen who did the installation where just as good answering any questions I had. I was impressed with the professionalism and the company works as a team. I really appreciated that everyone involved were employees of MadCity. I've already been telling people about how wonderful all the people are at MadCity

All people involved, whether in-person or on the phone, were friendly, knowledgeable, and professional in their dealings with us. Also, the warranties accompanying the installation were a big plus.

I will definitely recommend this company to anyone that's looking for windows! They're fast, and very clean. They did an absolute amazing job on our windows!!!

One day installation was outstanding

We were told several times a large part of expense was the 2x life warranty, come to find out after reading the small print of the BCI warranty that it must be transferred to the new owner within two years of purchase.

Some people we know dont have the money for this.

Mad City explained things well and when they had to reschedule last minute they sent us a gift card to make up for it. The Shower turned out really nice.

They are friendly, courteous and respectful. They do a great job of cleaning up after the job is complete. I am very happy with the workmanship. The product is exactly what I expected.

Extremely detailed oriented… which means my preferences were always a priority. This also means, the installation was done in an exacting manner. All the details meticulously addressed.

The quality of materials and workmanship are fanulous

Courteous; tidy; approachable

Professionals at all levels and beautiful work.

Mad city has been great from the start! Friendly personable and easy to talk to staff! Would highly recommend them for bath shower or windows!

We were told by the representative that came to our home that Mad City did not sub-contract work but rather they did everything from sales, to building the window, to installation and care. They were highly trained and met the highest standards. We watched videos during is presentation that stated the same thing. Everyone we talked to prior to the window installation was a Mad City employee. Then when the gentleman showed up to install the window he was a sub-contracted worker. He left the window looking terrible with framework pieces that were over a quarter inches off. He used a filler that showed and did not stain the areas of the frame where other pieces of the old window used to be. Sure we had a new window and it worked great. But it looked terrible! He clearly was not invested in the company and only wanted to get the job done. When we asked about the mismatch and the raw wood showing he said, "Go out and get a stain marker from Lowe's and match it up. That's all I would do anyway." We paid for a window to be put in that worked well, was energy efficient and looked aesthetically pleasing. That's not what we got. We had to call several times to before someone was sent out to fix the window. It looks much better now, but we will never use this company again because work was sub-contracted out.

Quality of work and professional, polite and friendly employees.

I already have been showing off my install and recommending MC to friends

Installer was here when he said he would be. Kept me informed of what he would do.

Good quality product, professional installation.

The people were great to work with and did an awesome job

Service all the way through installation is awesome!

It was a great experience from start to finish!

Would highly recommend!

Wrong. Size window and the big 96 inch window is not heavy duty enough . And missing a spring on the screen

Product is wonderful. We love the shower. The installer was excellent ,as well as the plumber. Micah knew what he was doing and the install went smoothly . Also everything was cleaned up when they left. We have shown off the shower to several people and they are amazed at how beautiful it is. We had the ceiling in the shower lined with the same acrylic and it makes the shower even more attractive and we won’t have to worry about mold or mildew on the ceiling of shower. Of course the function of the shower head, grab bars and 4 corner shelves are much appreciated . We will and have already recommended Mad City to others for shower replacement. We love it,,

Very satisfied with the work!!

A little more notice when the windows were ready would have been nice.

Friendly, helpful and the result is beautiful.

Still waiting fir leaky window to be fixed