fast and quick quality workmanship
Everyone from sales to install to customer service were exceptional
Installation took 1 day by 1 worker who worked very hard all day. Items were covered & cleaned pretty well prior to leaving. All looked great
upon completion.
We were impressed with the entire process. Our salesman provided several demonstrations comparing Mad City window frames with those of competitors, as well as a demonstration of heat transfer through Mad City windows compared to competitor windows. Mad City has a superior warranty compared to other companies (2 life-time warranties cover the next home owner as well.). Our installers did a great job! They worked efficiently and our new windows look great!
Got exactly what was desired. Cost more than I thought.
Professional from beginning to end
Professional work, fast
We would highly recommend Mad City. 👍
Honestly I was very hesitant since we had such a bad experience when we first bought the house and had new windows installed from a different company. Anything that could go wrong did go wrong. I got estimates from several companies the second time around and Mad City’s made me feel comfortable choosing them. The same estimate showed up right on time, after confirming our appointment. He was at our house for hours answering my annoying questions and going through everything in detail. When the next crew came in the measurements, again they confirmed the day and time and were prompt. Installation day came and the crew were so amazing, I still can’t believe they finished in one day. They left the house better that I left it (moved furniture before they came so a little messy). Walked through the outside and inside having me open, close and lock the windows making sure I was satisfied with them. They went over paperwork in detail, again answering my silly questions and said to call if I had more and left me with a few cards for Mad city workers.
I would highly recommend the staff of Mad City. They did a great job quickly and the new shower door looks great!
Would very much recommend them to friends and family
The sales was not clear as to the final cost. I ended up paying 2500 dollars more than the quote he gave me. Even though we are satisfied with the end product 19000 dollars is extremely extravagant and our budget was stretched considerably I could never recommend a company that is not forth right about their end cost.
The contractors were professional, workmanship was great. It was all done in one day.
Some windows were measured incorrectly and did not fit - One window was cracked - The window sent to replace it wasn’t even close to fitting and had to be re-ordered -
I am extremely happy with the end product The thing that bothers me is the way you handled the final payment Looking at my credit card statement I fine that I am being charged over 2000 dollars than the agreed upon price. Why???
have been pleasantly surprised
Technicians were very thorough and got three windows and a patio door done in one day! Cleanup was done. Nothing was left behind.
I don't have any friends.
Great work, professional techs and they were very easy to work with.
Alex, my installer, of my shower was extremely helpful and pleasant to work with!! He was very professional and had a great sense of humor, which I found making my experience even more enjoyable and makes me want to tell everyone to ask for Alex for their new shower and bath!!!
Still wish I could have purchased a flow control valve with the shower
The workers were very professional and friendly. The work was done quickly and with precision.
The shower looks great and works perfect. The installation team did a great job. Cleaned up all areas affected and hauled away all materials. They called me in to see the plumbing before it was covered. Great experience.
Very pleased with my new windows. Installed 5 windows in one day, no mess. Very pleasant workers- no swearing.
Job well done!