I applied for a stipend with Social Security for new windows. The rep from Statewide acknowledged that they got a hold of me through SS. Now they say that they do not deal with SS. Statewide was the one that informed me that SS stipend was over $6ooo. Statewide repeated that they do not deal with SS - that maybe I should check with VA. Statewide charged me the complete amount for this window project or to cancel the order and pay for a loan that they took out in my name. I hope that we can iron out this deal but am not getting any cooperation. I did have the windows installed. Statewide workers were GREAT at installing the windows. I would recommend Statewide whole- hardedly to a friend for the work done at my home. I cannot recommend Statewide for their manner of working with the customer. The rep that iniciated the home visit was Keith Johnson. The coordinator that I first talked to by phone was Veronica. Followed up with customer service - Amanda Myers. Project Manager was Roger.
They followed up with me on the installation issue.
The installation crew were fast and exceeded my expectations.
Very thourly trained team of workers, totally wonderful people. Work done beautifully and efficiently with cleanup. No mess left behind. We're very satisfied with result and enjoying the remodeling of our shower.
Not a good experience installers were ok but statewide lacks commitment to their customer satisfaction.
Overall, Statewide fulfilled delivery and installations of our windows as promised. Minor problems along the way, nothing major. Installers were very professional and courteous.
Excellent work!
The windows look great, and we hope they will last for a very long time. The one day installation was phenomenal, and the professionalism of the installers was astounding. We are so happy and thankful to God for the smooth replacement of our windows.
Professional workers and sales people made this experience excellent.
It was a huge project, they made it look simple and didn't disturb us. They cleaned up very well. I was very happy.
We had a wonderful experience from beginning to end! Very professional and were constant communication, which is very surprising in this industry.
Sergio was very polite & informative & explained options well, although he was rather new to the job. I was under the impression however, that a sample of windows of some sort would be presented, but wasn't? We liked the option for double hung windows & pleased to hear the cost was lower than single hung.