The first day on the job (6/23/2025) they did our roof. The field manager had my husband sign off on a "walkthrough" document and collected "balance due" without ever doing an actual walkthrough with him and before the project was even complete. He ended up leaving before the crew finished for the day and we never heard a word from him again.
The following day they came to do the gutters. We did not hear a word from the field manager that day and they ended up missing half of the project altogether. There were supposed to be gutter guards and a splash guard, however they were not installed and some of the workmanship was really poor.
Upon contacting my Sales Rep., he was very professional and apologetic. He reached out to have them complete the project, directly asked our field manager to reach back out to us to actually do a walkthrough and send us photos and videos of the project. However, we still have not heard a word from our field manager nor received our photos or videos.
I also asked that they DO NOT deposit our check until the work was actually complete, but they did anyway.
The project was completed on 7/28/2025 and I was not contacted even once that day - we had no idea when (or even if) they were going to arrive that day. When I got home that day, surprise! It was done. To this date we’ve received zero follow-up after the fact.

We had a complicated roof replacement on a lovely Victorian home - John S at Ridgeway went above and beyond to find the best solutions to our problems.

Flexible and easy to work with.

Top notch job looks fantastic

Every one that was here was friendly and did a complete and through job I am very pleased with work they did!

When job was performed my front gutter and several screens were damaged. They quickly fixed the screens, but I cannot seem to get a date on when the gutter will be replaced, as promised.

I spoke to head of installers about a problem are in the past. He assured me it would be taken care of and it simply did NOT and was NOT effective in preventing moisture from getting into my home!

Ridge Top has done several projects for us- on our house as well as our barn and shed. They are always my first call whether the project is big or small. Ridge Top is always professional, timely and provide excellent workmanship.

I was surprised to find you subcontracted my job. I feel my job was not handled by ridgetop.

We had a relatively small job. I thought most contractors wouldn't take. But they did and we couldn't be more pleased.

Our neighbor complained to us about the mess that encroached on her property while the roof was being dismantled. Apparently, the crew destroyed some of her plants without realizing it that I intend to replace. I think it's a matter of walking around the property with the crew and pointing out where they need to be careful before they start the job.

All of the employees were very professional from beginning to end

Very prompt and professional service

They did a great job of matching and repairing our siding.

Very polite, great customer service, very helpful, excellent work on window installation and roofing projects. Respectful of property, worked hard and finished quickly.
Overall highly recommend.

I appreciated that the on-site leader kept me informed of the progress during installation. I also appreciated that the sales rep treated me respectfully and dealt with us fairly. The product & workmanship & warranty were excellent.

I would definitely recommend Ridge Top. There was great communication throughout the entire project

I continue to recommend Ridge Top to others looking for roofing, siding, and windows. Their crews have been wonderful to work with and they've continued to respond with help when I had questions and needed assistance. I highly recommend them and will use them again in the future when needs arise.

I have been recommending Ridgetop Exteriors already. I will continue to do so.

The price was very competitive and the sales staff was knowledgeable and helpful and friendly. The crew was efficient and friendly.

Our house wasn’t just a straightforward window swap. I knew there was water ingress and rotten wood behind the siding, but like most leaks, hard to tell what the exact depth of the problem is until you start taking it apart. As it turned out, there was some pretty extensive rot. This was somewhat accounted for on the initial quote, but was adjusted to cover the additional materials and labor cost. They did however, give me a credit back for the unused materials that weren’t needed based off the initial quote. In the end, turned out to be about the same cost, but I give them a lot of credit for being accurate, accountable, and honest on the work required versus quote. Joe was our repair tech, and he went way above and beyond. It truly felt like he had the workmanship and attitude as if he was working on his own house. Exceptional attention to detail, extremely thorough, and worked really hard every day he was on site. Also a very friendly guy. Couldn’t be more pleased with the results, and I’d recommend Ridgetop.

All persons I've dealt with were professional, friendly and very kind.

I definitely tell all my friends and family to give ridge top a call for all there roofing and upgrades to their homes

Yes, I will recommend to someone.

Responsive to fixing errors.

I was pleased with the presentation of everything Ridge Top does.Nate Gray was terrific.

I received professional guidance throughout the entire building process. I never had to wait to get a question answered or a problem resolved.

Ridge Top was recommended by our insurance company to perform repairs on our home as a result of tornado damage. Ridge Top worked cooperatively with us and completed professionally. Of particular note, Ridge Top communicated clearly and in an open and timely manner.

Was impressed with quality of their work