The water leak was found, and the crawl space was cleaned up for the plumber. The workers were courteous and efficient.
Although they performed their task very well, they did not properly dispose of a number of non-salvageable items. We ended up getting 12 bags back of things that were non-salvageable.
Restoration Management Company was very professional and provided a timely resolution of the matter.
They were really nice. They walked me through everything. I didn't know much about the moisture level. They walked me through that. Throughout the whole process, whenever they needed to use their machine, they showed me what they were looking for, and that was nice of them.
It was pretty much pain free working with them. They were very flexible, and professional when they were here in my home.
They did more work in one day than Silk Pro did in four months.
They were very professional and respectful of our time. They got a lot of stuff done when they were with us. They were very considerate when they were going through our belongings, and handled everything with care.
Restoration Management Company - Inland Empire did an excellent job!
Professional staff. Warm and friendly.
I never received full and complete information at any stage. 1) neither the assessment with information on extent of damage, 2) nor info on the process and steps that would be taken to repair damage, 3) nor nor updates on how long it would take.
I would recommend Restoration Management Company - Hayward.
The guys were very professional and courteous.
Always came when appointments were scheduled
Abel Hernandez was really professional, personable, punctual, and really thorough in everything he did when he was out here.
I was very pleased with the service. The only reservation that I have is a letter that I got about payment, but my insurance company had already paid.
They exceeded my expectations in all areas and were very professional and communicative!
They arrived on time and completed in the time frame they stated
We had a few minor mishaps here and there, but apart from that, they were pretty good.
Restoration Management Company - Orange County is an excellent company!
I felt that they were very professional and efficient. They did a very thorough job explaining the steps they were taking to rectify my issue.
Rodney is an experienced person who can handle tough situations and helped me solve the problem quickly.
Company did an excellent job in removing water damaged areas of my condo. They did everything they said they were going to do in a timely manner.
They were quick to respond, very professional, and resolved the issue in a timely manner.
They were prompt and knew what they were doing.
The people I worked with were professional, responsive, and did a great job!
The service was timely, and they were responsive to my questions.
Read the below and you’ll understand.
I really don’t make a practice of recommendations and most people’s insurance make the call, as was the case with me.
Professional company that performed their job well.
When they initially came out, they did so in a timely manner and did what they were supposed to do. When they left with their equipment and took down the tape, they didn't reconnect some items, including a water filter and a garage disposal, and sliced a pipe behind a wall in the process. They came back afterwards when the equipment was gone. They attempted to fix the slivered pipe and crack but didn't do it right. I had to hire a plumber to fix everything they did wrong, including the installation of a faulty valve. It started leaking. They took everything down to the studs, like they were supposed to. That was when they sliced the pipe. They pointed it out to me, and I can't say they didn't know. My original leak issue was fixed. They created a whole new problem. The sink wasn't properly supported either. The other plumber had to install supports for the sink, since I cannot use it until this process is done. In the beginning, they seemed to be on top of things. By the end, it was not good. The plumber cost me $1,200 and still has to come back. They lied about not cutting the pipe at the end.
I was very surprised that they were there to talk with us. It was very much appreciated.
It was great service. Restoration Management Company - San Jose was informative and offered great service. They were very persistent. That is why I would not give them a 10. They would have to come back this day and this day, and they were even coming back on Saturdays.
I wouldn't recommend Restoration Management Company - Denver to anyone.
When they scheduled an appointment, they were there and very responsive. They kept me informed on everything that was going on. They were very good at keeping me in the loop of what was going. This is a rental property, and they worked with the schedule of my tenants. They did very well.
The agent is wonderful, beyond my expectations!
When the stress of disaster whether large or small hits and the need for Proffesional services is needed in a timely fashion, the Restoration Management team was there to comfort and fill the needs.
The company was very attentive when they contacted me and my property manager.
Probably the most satisfying contractor experience I have ever had.
Mr. Neil Slayback was very nice and helpful.
They did a great job!
Restoration Management Company - San Jose is timely and efficient. I high recommend Restoration Management Company - San Jose.
The techs Ramon and Ramon are so great. It is always stressful to have workers in your home because often they leave more of a mess than what they are there to do/fix. Ramon and Ramon were very conscientious and left the area clean (and dry - during a pouring rain storm) every day. They also arrived at the agreed upon time - which is a huge thing!
They did a beautiful job! The guys were clean, wore masks, and covered everything when they came in. They cleaned up and didn't leave any mess behind. It was awesome! I only have positive things to say.
They were extremely responsive after being dispatched by our insurance company. They were able to triage my house and send out a project manager very quickly.
We had the best service possible
Thanks to everyone at restoration management
When they placed the humidifier, they should have brought the fans in at the same time.
I would recommend Restoration Management Company - Stockton to a friend.
Abel was here yesterday. Hasidic he would call today to inform us of what and when something will happen. It is 5:40 pm. We hav not received any calls from anyone.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Restoration Management Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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