I felt confident that Renuity would do a good job.
Didn't realize how poorly the job was done until the second man came back to install a part and redo the caulking. Now it looks perfect.
Very friendly and helpful conversations and services from the beginning and through the finished product.
I like the quality of the product and the professional service they provide.
Beautiful product and installation.
Our experience was very good.. helped us make up our minds as to what we wanted and the safety we needed..
From start to finish they were outstanding.
Improve your sales policy. Have better follow up if installation stalls.
The installers were incred I'llwent above and beyond what I expected in a good, professional crew. We have a houseful of disabled people and the crew was able to make them feel confident with the whole process. They were also able to answer questions with straight forward, understood by the lay person answers. I think that's pretty indicative or the superior quality of your installers.
All your guys or professionals, craftsmanship was eleven out of ten, great job.We're happy with the finished product.
Working with your company and crew was very uplifting. Still very expensive, but worth it in the long haul. Kevin and his crew was extremely professional, with real life personalities. Grateful to have them.
More explanation from sales person
Project which started Aug 1 2025 is still not done. Projected completion date is 2/2/2926
Appreciate the follow up adjustment that Michael did on Wednesday. Did not follow thru re. door handle.
After the initial installation of the Kohler walkin bath tub, Michael Weldon came to adjust the plug handle to a softer turn on as requested.
After removing the panel to access the turn-on handle, Michael decerned a platform enhancement with additional insulation would be beneficial.
Michael spent 4 more hours making the platform and even fitted more insulation.
Michael made sure the area was well cleaned
He tested his work and cleaned up to the extent that I was well satisfied.
Michael explained and demonstrated some interesting features of the walkin tub, plus agreed an extra rack at the far end of the tub would be handy. I am looking forward to this back-wall addition.
They have responded to my concerns - I can’t give them a 10
Easy from start to finish. And when the first install didn’t go quite as expected, they quickly rescheduled and fixed it!
Promises not kept, multiple visits and calls when tasks should have been completed initially. Completion time was not as agreed upon and I am still owed money from them. No quality control.
Very professional operation, from first contact through final installation.
installers were very knowledgeable of their craft, kept me informed of what they were doing and asked me where I wanted things like grab bars, distance 0f seat from floor and very polite and completed project on time. Also cleaned well after job done.
Installers were professional and respected our property
The staff was very courteous ang understanding of our needs. We will have them out again in December and January to finish the other 2 bathrooms.
I would recommend Renuity for your bath remodel.
I would recommend Renuity and tell them it cost a lot. Save up your Money!!
Just all around excellent experience. Very happy with the beautiful results.