Real Estate Repairs is great
Simply the gold standard for real estate repairs. Every homeowner's best friend.
Peace of mind. Total Trust. One stop shopping for repairs. Wonderful, professional, confident warranty on their work. Made me, the seller and Realtor happy, made them, the buyers, very content. David is amazing. Darlene, a pro. Phil, the owner, is brilliant. Would use again and again and again. Will recommend to all my clients and friends. What a wonderful, talented group of professionals. I am very grateful.
They have done a great job for several of my clients. As the Owner& Broker of the CharlestonGPS, having a reliable company like Real Estate Repairs working with us ensures our clients homes closed on time.
I really enjoyed the people who I worked with. I would like to give a shoutout to Glen, Bentley, Dave the estimator, and Ken who did the electric work. They were all amazing. They were super polite and friendly. Everyone was great, and I have recommended them to people. I was so pleased with the work, and I was kind of sad when they were leaving because I enjoyed seeing them every day.
Ed was great. The company came quickly to assess and complete the work. You may pay a little more, but its worth it have the work done quickly and professionally.
Real Estate repairs came to our rescue. They were prompt, patient and professional. They always answered my calls and questions. They take pride in their work and it shows. Repairs were done thoroughly and correctly. I highly recommend them and will certainly be using them again in the future.
Great resource for homeowners and real estate agents who need repairs done before closing. They are responsive, fair, knowledgeable and thorough.
RER has been involved with four projects in my home; this is my 13th home, so I can compare their work to many other contractors. They are on the TOP of my list for quality, communication, reliability, cleanliness!
Great work with a company that I would completely trust and rely on to get your work done and save you time!
Ed and Phil are always awesome!! Everyone at the office is great!
Great company, exceptional workmanship, and very easy to communicate with.
I've been trusting Real Estate Repairs to provide quality workmanship on all types of home repairs with a tremendous sense of urgency to get the job done right and on time for over 15 years.
I recently moved into a single family house in Charleston - my thirteenth home. The office and team at Real Estate Repairs met or exceeded all my expectations. They were a pleasure to deal with... truly an outstanding group with reasonable charges.
Excellent company to deal with
Ed Wire is delightful and inspires confidence. He reeks of competence!
The repair teams that were sent to my homes were very professional, skilled, and conscientious to the job at hand. Also, the office team kept me informed of progress and scheduling. The quality of workmanship was exceptional and truly masterful. I would highly recommend Real Estate Repairs for anyone seeking any type of home repairs/renovations!
Areas Of Satisfaction - I was most satisfied with the level of professionalism, consideration to the client, and craftsmanship.
Recognized Excellence - I would like to recognize Anthony and David. They were really good, as well as Darlene, the office manager.
As an architect, I have a distinct appreciation for construction quality and service. I can also be hard to please, frankly. I found the team at Real Estate Repairs to be well qualified, responsive, and fair. They stand by their work and respond exceptionally if it's not 100% right. It is refreshing to come across and work with such a reputable group. I give them my highest possible recommendation.
Trust Best Interest - I appreciated the fact that they had a task to do, but still took the time to verify that the task was the right approach. In a number of cases, they suggested a better solution at less or same cost.
Communication - They know when to call or email or text. Very communicative.
Schedule - They were very flexible with my scheduling challenges.
Professional - I value Real Estate Repairs as a resource and member of my closing team. The ability to have the work quoted and then preformed by qualified professionals who respect the deadlines of our industry is extremely valuable to my clients and myself. Real Estate Repairs will remain a valued member of my team.
100 Less Things - The fact that all repairs can be completed - one stop shop - in a timely fashion, by qualified, reliable people is a huge asset and a great value.
Recognized Excellence - David was very friendly and kept the areas clean.
Areas Of Satisfaction - Timely and at reasonable cost
Recognized Excellence - Everyone that worked on our house did an excellent job
Areas Of Satisfaction - Expertise. Kept commitments. Quality of work
Areas Of Satisfaction - All 3 gentlemen that came to my house were courteous friendly and educated in many areas of home repair from electrician services to carpentry , I was very impressed with Darrell, Ed and team. Great guys who are talented and would use again for sure!
Recognized Excellence - Darrell was especially wonderful! Courteous and knowledgeable in a lot of areas.
Additional Comments - All of the administrative emails and telephone/contacting me was exceptional as well. Thank you to Lori for wonderful follow up!
Likely To Recommend - I already have.
Areas For Improvement - We have had no issues at all. Everything was 100% perfect. If there were any issues, I know they would take care of them.
Areas Of Satisfaction - I am most satisfied with the quality of their workmanship. I felt very comfortable with them in my home.
Recognized Excellence - I'd like to recognize Darrel and Jordan.
Additional Comments - I really appreciate that they came right out.
Areas Of Satisfaction - I was satisfied with the craftsmanship. They did a great job.
Additional Comments - Overall they did a great job.
Areas Of Satisfaction - Extremely pleasant and professional
Recognized Excellence - Chris, Brandon and Ed
Areas Of Satisfaction - They are a very professional organization. They kept their appointment times and worked with us our schedule. They were upfront about the costs associated with the repairs.
Areas Of Satisfaction - Follow through and working with me.
Recognized Excellence - Jennifer was great with communicating with me and keeping me updated. But the entire team was wonderful.
Areas Of Satisfaction - They did drywall and Chris did an excellent job.
Recognized Excellence - Chris did an excellent job.
Additional Comments - They did a great job and I am really happy with them.
Areas Of Satisfaction - Professionalism and knowledge.
Recognized Excellence - Anthony and Chris.
Additional Comments - Jennifer was also excellent on Communication.
Professional - They completed the jobs that were required in a timely manner.
100 Less Things - Yes, especially with Jennifer as my contact person.
Areas Of Satisfaction - Real Estate Repairs was able to put us in contact with suppliers of materials and services that we needed for certain upgrades to our home. These suppliers were very professional and provided materials that were well within our budget. Real Estate Repairs did a wonderful job doing repairs and installation of upgrades which included: new master bathroom vanity top, light fixture, faucets & towel bars; new bathroom fixtures, towel bars & cabinet in upstairs bath; installation of blinds in two rooms; installation of new fan & repair of light fixtures; and installation of a microwave oven. All of the workers involved were very skilled and professional.
Areas Of Satisfaction - The friendliness of the staff and their knowledge and helpfulness to fix even other parts of my house that were not a part of the job.
Recognized Excellence - Greg and Ken and Ed
Areas Of Satisfaction - I called Real Estate Repairs to take care of an issue at my rental unit while I was out of town. They did a great job fixing everything.
Recognized Excellence - Edwire, who worked on the project, was great. My issue was resolved.
Remodeling Concerns - Budget, they gave me choices.
Areas Of Satisfaction - I was impressed with the cleanliness of the job site. The guys were also very friendly.
Recognized Excellence - The head guy that came out and fixed everything was very professional and respectful.
Areas For Improvement - None, very professional and nice people to work with.
Areas Of Satisfaction - They advised me on areas beyond the original scope of work that would have become problems in the future, not everyone would have done that.
Areas For Improvement - None
Areas Of Satisfaction - For me they provide services appropriate to my needs at a reasonable price.
Recognized Excellence - Everybody!
Professional - Yes! They are quick and effective! And communication is on point!
100 Less Things - They were on their game, provided the quote quickly and in a industry where customer service is KEY, Real Estate Repairs is beyond good with their customer service!
Professional - Real Estate Repairs reflected on myself very positively. I have given a referral to the other agent because of it.
100 Less Things - The biggest thing that I did not have to worry about when working with Real Estate Repairs was the response time. I couldn't get a response time from anyone else. They changed schedules to respond in initial phases.
Additional Comments - I would use them as my primary resource at all transactions.
Professional - Excellent-it am happy to consider them a part of my team
100 Less Things - I know that when they say they will be there they are and meet deadlines
Problem Resolution - We didn't have any problems, even though they've done a lot of work for us.
Clean & Safe - They were super clean.
Employees & Subcontractors - I wish there were a higher rating. All of them are professional and friendly.
Areas Of Satisfaction - They have a very high quality of work. They respect our home and were very friendly.
Areas Of Satisfaction - I didn't have to go behind them. They took care of everything.
Lead Source - I've know Phil for a long time. We went to church together.
Areas For Improvement - None
Areas Of Satisfaction - Job was done on time. They communicated well and on a timely manner.
Areas For Improvement - None.
Areas Of Satisfaction - Just amazing that they were able to send someone on the same day I called. Arrived on time, did the work with a smile, and left the house clean.
Lead Source - google the words electrician mt. pleasant
Areas Of Satisfaction - Ed and Jennifer were a pleasure to work with....both answered questions quickly and resolved any issues right away. Customer service was excellent!
Areas Of Satisfaction - Everything
Additional Comments - Could not be happier!
Areas For Improvement - I was very pleased. No room for improvement.
Areas Of Satisfaction - They were all very friendly, organized, and timely.
Lead Source - Ace inspections.
Additional Comments - I just bought my first house. I will be calling real estate repairs again for all of my home improvement needs. Thanks y'all!
Areas For Improvement - Not a thing.
Areas Of Satisfaction - Communication. Every question asked whether it be on phone, text or email was answered in a timely manner.
Areas Of Satisfaction - Quality of work
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Real Estate Repairs as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys