R. Warren seems to be a very good company, but they really dropped the ball with communication. I'm not sure if the problems were in part due to the distance they had to travel to reach us but communicating with them was like pulling teeth.

Overall Quality Of Alacrity Program

If I could give it a 5, I would! It is amazing. I didn't know anyone around here and I thought they did a great job with giving me referrals for the work. I was so stressed!

Area Of Satisfaction

I was satisfied with the whole process. You can't really separate one from the other I called Encompass and they got me in touch with Alacrity. Alacrity got me in contact with the contractors and I knew they were good and didn't have to vet them. It was the total experience that I liked.

Area Of Satisfaction

There when they said. Work performed as they said and professionally completed! That’s hard to find these days!

Areas Of Satisfaction

All of the areas - even during quarantine R. Warren and company exceeded my expectations.

Recognized Excellence

Everyone that I interfaced with from the owner of the company to painters and floor installation crew were professional and did excellent work.

R Warren Construction was responsive, a pleasure to work with. Both those in the field and those in the office were friendly and helpful.

Areas Of Satisfaction

Working with Taylor and Jason was the key. They created and managed our expectations all along the way.

Recognized Excellence

Taylor is an incredible asset to your company.

I would highly recommend R. Warren Construction Company to anyone. I was very pleased with their work and I would use them again in the future.

Areas Of Satisfaction

I was most satisfied with how they worked around our moving schedule. They were very good about that.

Understood what needed to be done and completed work in a professional and outstanding manner,

The crew from R. Warren Construction Co. was very professional, knowledgeable, and far exceed our expectations with their quality of work.

They were great and professional.

This company is without a doubt "the best" in my opinion. I have used them on two occasions, and both times they exceeded my expectations. Every contractor sent to my residence was professional, knowledgeable, polite, courteous, and friendly. The job (whether it was painting, flooring, woodworking, or cleaning), was always beautifully done and in a timely manner. I would definitely use them again and again; and I have already recommended them to my friends.

R. Warren was very professional and courteous. Easy to deal with and nice people.

I was very pleased with all of the workers and everyone I came in contact with.

R. Warren was an extremely professional company to work with from beginning of project to end. Up front, on time, exceptional craftspersons and project managers at the top of their game. Work performed was above expectations and within (below) budget. Hire these folks! (If you can! They are busy! For obvious reasons. If you can't get them now, they are worth the wait.)

I've told everybody that they should never ever use them.

We could not be more pleased with the job done by R. Warren Construction Co. The work they did was excellent and of high quality.

Everything was completed in an extremely outstanding manner. Personnel was outstanding, as well.

They did what they said they were going to do.

One of the few companies we have dealt with in years that did things right. Thank you, E. Heiss and Dawn Blaine

Staff answered questions I had well. They sent people to fix emergency leaking roof situations on same day. Awesome! Scheduled crews at appropriate times. Every member of all the crews that came were professional yet friendly, did a great job and answered any questions I had well. They all cleaned the area very well each day they were here. I would highly recommend R. Warren Construction Co. Inc.

They are just tops.

Area Of Satisfaction

I was most satisfied in terms of my new roof, new gutters and the painting. Everything was so perfect.

Additional Comments

I want to say "Thank you" to R. Warren Construction Co. Inc. They were absolutely perfect, and they were just superb.

One thing I think would help people with this survey is to separate employees from actual Warren Construction and sub-contractors. We without a doubt had few issues with the subs but don't think those individuals should be included in a question about being courteous and professional to our satisfaction, let alone Warren Construction. We all know that overall Warren is accountable for entire project but still think questions should be more specific not only to correct the subs that are not reflecting Warren in a positive way but to also praise the ones that are.

Area Of Satisfaction

Finished project with great emphasis on the cabinets. Dealing with Jason from Warren after a few weeks began to feel like we were dealing with a cousin. Certain members of Warren's what I like to refer as the company's "inner circle" without question made us feel confident knowing who was assigned our project for that day.....

Area Of Satisfaction

The guys who did the deck were very efficient. The original deck had smaller steps and they rebuilt them up to code. That was very nice.

Additional Comments

Everything was back like it was supposed to be. They even improved some of the deck.

They are a family owned business and were all very nice. They answered questions properly and the owner came out to the site to make sure everything was done well and I was satisfied.

I would not recommend this company to anyone wanting repair work down on their home. First, the work completed took MONTHS to be finished. The project managers were very difficult to get ahold of, and when they were finally contacted, they were rude. I never had any clue when the workers were coming in and out of my house. Many of the jobs they subcontracted to other businesses, who did even worse work/were even more difficult to deal with than R. Warren Construction did. I would not recommend anyone to use this company- do not believe the good reviews as I did and make the mistake of using their services.