I found the rep and the team to be extremely responsive, great to work with, prompt, and clean when Quality Window & Door, Inc. (Maryland) did the work. It was all around a really great experience.

We got a new double front door and large custom transom window above it. The company was responsive and professional. The workmanship was high quality and materials were as promised. The salesperson was not high pressure and did not try to rush or steer us - just gave the information. I would definitely use Quality Window and Door again and recommend them!

QWD is a first rate company from the initial product selection and estimates through the final installation. All personnel were professional and competent. Installation crew was outstanding, paid attention to detail and worked with us to ensure our complete satisfaction. I recommend QWD without reservation.

High quality work and impressive professionalism.

The new door looks great, and the installation was fast and professional.

Mike Steckel was extremely knowledgeable and accessible. We were particularly impressed by his no pressure approach to sales.

They were very thorough from the beginning to end of the process. The work was very phenomenal.

The work was done on time and very professional. They kept to the schedule, and they knew what they were doing.

These folks came highly recommended and I will pass on the recommendation.

from the start they were very easy to work with...everyone was professional, honest and pleasant

Communication and support throughout the whole process was great. When an error was discovered, they were upfront about it and very accommodating in finding a solution.

I talked with at least two different groups to try and get the windows replaced in our historic home. Quality was by far the most customer friendly and well informed. The work was overseen and any questions answered in a timely manner. When the windows had missing prices the crew chief told me and then went and purchased those parts to complete the job without extra cost to me. The product looks amazing and we look forward to being able to use all our windows this spring for the first time since we bought the house 7 years ago.

Their response was prompt and work was professional and excellent.

This is our second house using QWD. Both times, extremely satisfied.

We love our doors, they are beautiful. The problem is the installers. We called as the doors were so tight due to the humidity that I couldn't close them. This is after we had them come back out to address issues previously. At the second visit the installer was upset that he might actually have to take the whole door out. He did a patch job which obviously did not work. Today they sent out the gentleman who is the "fixer". He is going to remove our whole front door and reinstall. Apparently shims were used to make it fit in the middle of the door which made it too tight while being too loose at the bottom and top of both sides. The threshold is still weak after their second attempt. I have great faith that this man will fix the door properly but am extremely annoyed that it took this to get it done properly. The side door that we also had problems with was repaired by him today.

Overall we had an outstanding experience with Quality Window and Door. We love our windows. The selection and purchase experience was straightforward and I didn’t feel like we were being oversold. Installation was quick and the crew was very friendly and tidy.

The process was excellent, from sales and selection to the installation.

I’m more than thrilled with the window and the way it was installed, the whole sales process was great.

I was pleased with the experience.

From the day I had my door measured to the door was actually installed, the company was very responsive to my requests and questions.

The installers were efficient, explained what they were doing, cleaned up carefully each day, did excellent work, and were very pleasant to work with.

The service was fine. It was just very slow, and it took a long time to get the door.

From the sales rep, to the installation people, everyone is very customer oriented. They do high quality work. I had door and window replacement, and I am very happy with the energy efficiency, and quality of space from them.

They were wonderful to work with they were very responsive and walked me through the whole process and I couldn't have asked for a better company to do my project with.

The infinity by Marvin Windows are an excellent product. The installation crew did a great job.