All the installation went fine, and sales were fine, but I felt it took a bit long for the window order. Of course during COVID, I should expect that.
I will continue my relations with the company.
Overall a great experience! Thank you
Excellent and quality service from beginning to end. Jared was an exceptional salesman.
The staff at Quality Window and Door were incredibly knowledgeable and efficient. The installation crew was less so but I would still highly recommend them.
Great company with quality products and service.
We'd use them again for windows!
Great company and excellent experience in replacing our windows.
Really nice people to deal with. The installation crew did a great job and Jared saved us money by suggesting that we just replace the sashes in the existing windows.We felt that everyone was honest and trustworthy and the product we received was high quality.
Christian Barnoy at the Merrifield office did an excellent job of assisting me with the purchase of my windows. I was happy with his professionalism and speedy response to my many questions. He was also happy to assist me when I wanted to replace my windows in phases and I look forward to working with him again in the spring. Tracy in the scheduling office was also great and arranged my installation before the holidays. Install team did a "perfect" job and was very careful with both the interior of my home and also my exterior landscaping. Highly recommend the Weathershield windows as they are really high quality product.
The installation crew did meticulous work and cleaned up any mess they may have made.
Excellent service and fair pricing. The job and materials were explained well, lots of questions asked during the estimate to make sure the order would be right and then a follow up visit before the order was made to review the job. We have not had the windows long but so far they are working great.
They have top quality organization and excellent workmanship.
Quality Window and Door Inc. did an exceptional job with our project. Dennis Dunn worked with us through all of our changes without any pressure. The installation team was outstanding, they worked really hard and completed the job sooner than expected. The quality of their work was outstanding and they did an incredible job cleaning up the work space each day, you'd never know they were there. I would highly recommend Quality Window and Door Inc. if you're looking to have new doors installed.
This is a dependable company that cares about their customers.
I am a previously satisfied customer. The salesperson was timely and responsive.
They were great.
Dennis provided lots of help in the design phase. Roberto and his crew were excellent with fitting the windows into our home and also when using the capping because it required a lot of extra effort; Wayne did a bang up job of finishing details.
Quality Window & Door was professional from the beginning to the end of the project. I would recommend them for quality and great service.
Highly recommended!!! I was impressed with Quality Window & Door from start to finish...from the initial customer service to the quality of the finished product. I had nine windows replaced and am now planning to have Quality replace the remaining five this summer. I'll be looking into replacing the front and back doors too.
I work in property management, and I appreciated how knowledgeable Jim Brooks was. He wasn't pushy. I was also impressed with the install manager. He helped address any concerns. It was easy to schedule and I would recommend them.
Intends to use them again.
I am very satisfied!
This my second time I have used their services and we are happy with them. I have recommended them to all of my real estate clients.
I had crumbling basement windows of all different, non standard sizes, that needed replacement. Quality Window & Door made this process easy and stress free. My new windows look great. Thank you to Jim, Dylan, Tracey and the whole team.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Quality Window & Door, Inc. (Maryland) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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