I used Quality Home Products because I was not pressured into buying and given an honest evaluation of the market, risks, and benefits. The install was clean and most importantly, functional.
They met all commitments. They are a company I will definitely use in them in the future again!
It was an outstanding service. I really enjoyed the professionalism of the sales tech and the install team.
We have been using Quality Home Products of Texas for 11 years now and appreciate their level of workmanship and customer service. They are willing to go above and beyond to serve their customers!
They will comply with any questions you have before they begin.
I really liked them and they checked all the boxes. I would use them again If I had the need.
It was great service and great value for the product.
I would love to.
I enjoyed working with the staff.
The installation activity was very professional and done promptly.
We got our propane powered generator in January and it sure is comforting right now to know we have it! I wanted to do a shout out to Joey Davis who was our sales rep. He explained all of the options and helped us get a solution that covered the critical power we needed. Very professional and the company stood by everything he said!
This has been the most pleasant experience I have had with a contractor in years. You guys run a first-class business. I couldn't have been any happier.
I don't have that many friends though.
Very good customer service, overall. Install went pretty smoothly and the installation technicians were very knowledgeable and helpful.
To tell a little story about this generator: My wife and I went shopping for this generator. We came home as always. My daughter in law lives down the street. She called and said the lights were on. She said, 'Ah, the generator must be running.' You can't hear it in the house. You can't hear the generator. It just comes on.
There was a small miscommunication, but that was quickly resolved.
Hello Charles, this is PJ Stephens.....my electric went out for a few minutes and my generator kicked right in and I'm listening to it now running its weekly test.....I love it and it's like my favorite toy......
Quality Home Products of Texas was wonderful to work with. We were in the middle of a remodel and they worked with us and checked with us weekly. Anything we needed they were there. I had one in my last home and I would not live in a home without one. We love our new Generator!
Overall the whole process was organized and professional. I had one discrepancy with the intitial quote but it was resolved fairly and quickly once I brought it up. All of the staff are great to work with. I would recommend them.
Every aspect of the purchase and installation was first class.
The entire process takes a bit longer than just planning and installation. Quality Home Products kept me informed during each stage of planning and installation. Delays were created due to League City permitting process, which was all handled as efficiently as possible. Quality always answered my calls and were very prompt and courteous on follow-up. I am comfortable with recommending them as competent installers for a fair price.
We are really happy with the generator.
The install was done professionally and they finished in a timely manner.
The company did what they said what they would do.
Very professional job. Showed up on time and did the job right the first time. It was more challenging tracking the status of the building permits than doing the job! Willing to work with me on special considerations. Suggested more cost-effective solutions and also pointed out potential issues that other contractors did not bring up that could have affected the generator warranty. Great Job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Quality Home Products of Texas - Generators as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys