Areas For Improvement - They did not fall short of any expectations. They were one of the best companies I have ever worked with.
Areas Of Satisfaction - They exceeded my expectations in explaining what needed to be done and why it was done the way it was. They kept me updated every step of the way. When I had questions, the owner came for the walk-through to explain why they had done things the way they had done them.
Kept me well informed as work went on and took pride in doing the work well.
Areas Of Satisfaction - Very patient and helpful, spend time to explain the way I understand.
Additional Comments - It's been over a year since our project was completed. We still marvel at how much better the house looks and couldn't recommend Steve and crew enough. We have dealt with a lot of contractors and Steve is the best!
Steve answers your questions and actually brought up relevant topics to help my overall understanding of the situation.
Additional Comments - It was very well done. The workers came and left on time. Work very well together and very professionally.
Preffered Siding was excellent in all regards. Original estimate was detailed and was explained line by line. Workmanship was excellent. Any issues were addressed in a timely way. Great job and great people to work with.
Areas Of Satisfaction - All areas met my expectations.
Additional Comments - It was a great experience.
Lead Source - James Hardie web site
Lead Source - Washington Checkbook
They did an absolute excellent job on our home. All of our neighbors stop and ask about it.
Areas Of Satisfaction - They met or exceeded all my expectations.
Our overall experience (replacement of all wood lap plank siding and trim with Hardie) was great. As one example, for several weeks prior to project start, PSI was able to provide a protective covering for a deteriorating portion of the house, and then did a good job of repairing the underlying framing in that area prior to installing the new siding and trim. Their willingness to answer many detailed questions prior to and during the project was essential in helping us make material and color choices, and to better understand how the work would proceed and what would be required of us. In addition to the care they took in installing the siding itself, PSI work crews paid close attention to smaller details such as flashing around doors and windows and to the Hardie-recommended blocking for wall penetrations. They were attentive in addressing best ways to deal with sub-optimal features of the house framing, lighting penetrations, and attached structures. In addition, at their own expense, they fully addressed an unfortunate situation in which some custom hardware was inadvertently discarded by their crew, by sourcing hard-to-find replacement hardware and engaging specialists to install the replacements. We found PSI's communications and customer focus to be superior to other contractors that we have engaged, which was very refreshing.
Highly skilled at Hardie siding. Great advice.
Areas Of Satisfaction - Everyone who worked on our project was extremely friendly and professional. Steve Ginsberg delivered everything he promised us and more, for which we are very grateful. Just one example of the lengths he would go, we had windows installed right before our siding project and he had stopped by to coordinate the siding install with them. In the process, he noticed that the molding they were installing wouldn't match the rest of the house windows as we had ordered. He alerted us and we were able to get that corrected before it even became a problem. Steve’s attention to detail is exceptional, you really understand that he cares about his work. His advice was always solid and he was a pleasure to work with. And of course, the Hardie siding he installed looks absolutely amazing. I would recommend Preferred Siding without hesitation.
I highly recommend Preferred Siding for Hardee siding installation. The house looks like a new build.
Everything from conception to completion was easy and personal
Great communication throughout the entire process.
Additional Comments - They were excellent it looks great, thank you!
Preferred Siding is an excellent company. We give this company our highest recommendation
Incredible courtesy, communication, and cooperation.
We were very satisfied with the work performed by Preferred Siding and would highly recommend them.
Additional Comments - These folks offer true service that is hard to fine. They take care of their customers and earn their reputation of preferred…! Really
My husband and I were very impressed with both the quality of the James Hardie siding materials and trim and the quality of the installation of these materials on the exterior of our house. The owners of Preferred Siding responded immediately and effectively to a few issues we raised during installation of the siding and trim. They demonstrated that they passionately care about the outcome of their work for the homeowners. Based on the outstanding results we received from Preferred Siding, we would definitely recommend Preferred Siding to friends and neighbors.
Areas Of Satisfaction - All other areas met and exceeded my expectations.
I have to say that working with Kathy and Steve from Preferred Siding Inc. has been one of the best vendor experiences I've ever had. From beginning to end, they kept me well-informed at every step of the process. The contractor on site and his crew were extremely knowledgeable, and they always made sure I was aware of any changes or improvements they were making to the original design. I truly appreciated every suggestion the contractor made, as it added to the overall satisfaction of the project.
I highly recommend Preferred Siding Inc. to anyone considering replacing their siding. The transformation of my home was incredible. My husband and I have been stopped by neighbors who wanted to praise the amazing new look of our home. They are worth every penny and more!
Working with Preferred Siding was an overall excellent experience. The responsiveness from the company was amazing and always ensured that our questions were answered. Steve is a perfectionist and stands behind his work and crew. We have had MANY people stop and comment on our siding installation since we used Steve's design ideas which were not the typical boring siding styles. We absolutely would use their services again!
Areas Of Satisfaction - The attention to detail, quality of the work, and craftsmanship. We really appreciated Steve's eye for design and smart recommendations.
They are a very high-quality company with high-quality craftsmanship.
I am very happy. I strongly recommend them for any siding project
Preferred Siding Inc was magnificent. From the initial quote - which was a detailed walkthrough with honesty and explanation of what we were dealing with - to the finished product we received 5+ Stars Service. A lot of attention to detail and working with us to find the best solution. We got a lot of quotes, but most of them did not really know what they are doing and provided us quotes for things that would have resulted in additional costs later. Preferred Siding Inc. is strongly recommended!
Areas Of Satisfaction - Worksmanship
Highly recommend. Excellent work, reliable and skilled crew, owner directly involved and very responsive throughout the project. Very happy with their work.
Steve Ginsburg and his crew went beyond expectations. I am convinced that he is an artist and our home was his template. The siding is beautiful and has changed the whole profile of our home. It is gorgeous and the detail just elevates our home. We are so thankful we met Steve and his team- it was an incredibly smooth project.Thank you, Steve!
I have never had such a pleasant and successful experience with a contractor in my life. I am so pleased to have worked with Preferred Siding and the upgrades they made.
I found Steve Ginsberg to be patient and helpful with our many questions about the project, and extremely knowledgeable about the Hardie Board products, and totally honest and trustworthy. Kathy did a great of keeping us advised about the status of the project and answering questions that arose. I would enthusiastically recommend Preferred Siding to anyone considering Hardie Board siding for their home.
Areas Of Satisfaction - Personal attention, industry and product knowledge, and responsiveness my needs and preferences.
Areas Of Satisfaction - I was most satisfied with the product.
Areas Of Satisfaction - I was most satisfied with the results.
Excellent workmanship and attention to detail. Crew was very easy to work with and very skilled and methodical in their approach including hand nailing and touch-up painting of the siding and on-site solutions for unexpected problems. Our house has received numerous compliments and drive-by visits and that's a testament to the quality of their work. This is a premium siding installation company and worth the cost as a long term home investment.
Areas Of Satisfaction - I am most satisfied with the results.
The Preferred Siding team did an outstanding job on our home. They could not have been more professional, organized, or pleasant. They have our highest recommendation.
It was a pleasure working with them. They did a really nice job.
Areas Of Satisfaction - I am most satisfied with the final product and the interaction with Steve.
We were exceptionally pleased when they were responsive. They were willing to work with issues that we had. They were wonderful.
Steven exceeded our expectations from start to finish. Ricky the painter was excellent as well.
Areas For Improvement - The exceeded my expectations.
You will not find a better, attentive, respectful siding company in the business. Siding is something that is more than throwing up the material and running nails into it. So many companies out there are doing it wrong and get away with it because the average homeowner does not understand the requirements of Hardie. Steve and Kathy are phenomenal at what they do.
If you are at all hesitating, don’t! Preferred Siding, Inc is outstanding in every possible way and you will be very pleased with the outcome. Kathy and Steve are exceptional owners and wonderful people who take pride in their work and customer satisfaction. They are informative, responsive, caring, professional, and go above and beyond to ensure you are happy.