Preferred Roofing was great! Aaron was very knowledgeable and helpful. It was a great experience overall.
Great quality service from professionals who were extremely knowledgable and efficient with their communication and work from start to finish.
They did a wonderful job, I'm totally pleased.
They did excellent work.
Can't say enough good things about this company. Honest, professional and hardworking people. Office staff was amazing, the installation crew was professional and patiently answered all of my questions. David the owner showed honesty and integrity. Glad we chose David and his team to replace our roof.
Additional Comments - Fast , professional , and did a very nice job
Areas Of Satisfaction - The quality of the work.
You get what your money is worth! They are not cheap or expensive but they are high quality and professional workers! They do it not time.
Recognized Excellence - Everything is above what I was expecting!
Areas Of Satisfaction - I'm most satisfied with the efficiency and quality of their work.
They did everything they said they would do.
Areas Of Satisfaction - They started and finished when they said they would. All of my expectations were met.
They did a very good job. They were very professional and they completed the job in the time-frame I was told they would.
Clean & Safe - They kept everything very clean.
Areas Of Satisfaction - I was most satisfied with how quickly they completed the job. They did a really fast job.
I was delighted by the work and the workmanship.
Areas Of Satisfaction - I was most satisfied with the communication that they had during the entire project.
Recognized Excellence - I would like to recognize David Paine and Steve Lindsey for their exceptional customer service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Preferred Roofing Co. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys