The service from Pinnacle Building & Contracting was excellent. The job was well done. They were on time and at a reasonable cost.
The work was never completed. It was agreed that a higher quality LED light would be installed. I informed them that were holes in the ceiling in February. I was told they would get to it as soon as possible but I never saw them again.
They are very responsive, friendly, and knowledgeable. The quality of work is fantastic and they go above and beyond.
They did excellent work and I would highly recommend them.
John, George and the Pinnacle Team are knowledgeable, professional, courteous and complete their projects in a timely manner. They have completed many projects for our condo association over the past six years, and always stand by their work. Would highly recommend them!
Pinnacle Building and Contracting are honest, prompt, dependable and the work they have done at our home is outstanding.
Pinnacle Building came through on a tough project and we couldn’t be happier with the service they provided. Arrived on time, were fair and honest about scope of the work involved. Very professional and well organized with superb communication which sets them apart from most of other companies in the area. No matter what kind of project you plan you can count on their honest estimate and great quality of work.
John and George are our go-to Contractors for our building and repair needs. They have helped us with roof issues to deck repairs to interior flooring to siding repair. We feel we get value, quality and a true partner.
We're very happy with the quality of the work, employee's and direction with support John provided. We'd recommend them for any job needed around the house!
They did a very nice job, and they were efficient in everything they did.
Already have and will continue to do so.
Professional & Organized - Yes! Contact was always updated with my changes timely
Budget - Even when we added additional items to the original plan they took it in stride.
Construction Quality - They made sure down to the smallest detail that everything was perfect
Value - Absolutely!
Likely To Recommend - Already have and will continue to do so.
Areas Of Satisfaction - They helped me take my ideas for my bathroom and insured it would come together beauty
Lead Source - Signs in the neighborhood where they were doing work.
Additional Comments - Can’t wait to contract them for our next home improvement!
I spoke with George and he was there on time and the work was finished as promised.
From the instant I met the owner we clicked now I have a friend working on my property who I trust, not just a contractor. I trust them so much I gave them a key. Their work is impeccable!
Construction Quality - He wanted to do higher than a 4 a 10!
Areas Of Satisfaction - The communication and the craftsmanship.
Lead Source - My mortgage guy referred me.
Additional Comments - They will be coming back soon to tackle job number 2!
They are very professional. They did really good work and I didn't have a problem with anything.
Areas Of Satisfaction - The people working at my house were very professional and knowledgable on what they had to do.
Lead Source - They did three other jobs on my block and I saw their workmanship. That's why I went with them.
Additional Comments - Everything was positive about my my experience.
Areas For Improvement - They fell short of my expectations because I called after the work was done and there was another issue I had with it. I called him twice and he never called back.
Lead Source - I heard about Pinnacle Building because Green Engineering recommended them.
Areas Of Satisfaction - The fire place is really gorgeous. It looks like it has been here forever.
Lead Source - I was taking a walk up by Hollywood and the beach and one of his trucks was doing some work on the second house by the beach. I stopped and chatted with one of the workers and he gave me a business card for George.
Areas Of Satisfaction - They did a very good job and the quality of work was good. I only met one subcontractor, as far as the General Contractor, he got the work done in a manner of my wife and I were happy with.
Additional Comments - I am one of multiple owners, so there are some points I do not feel comfortable leaving on a public review. However, it was a positive experience and I would recommend them.
Areas For Improvement - They have never fallen short on their promise.
Areas Of Satisfaction - In addition to quality craftsmanship they are very talented designers. Anyone who hires them should be confident that their suggestions on style and design reflect the latest trends.
Lead Source - We needed and expert on a tricky leak and we interviewed them along with a few others and we knew immediately that they had the expertise to solve our problem. Since that time we have used them to refurbish a house and we are currently using them for new construction.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pinnacle Building & Contracting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys