For the price I paid, I was not completely happy with the finished product. The metal rods in the corners extend beyond the shower walls and I'm going to have to hire someone to try to camouflage this. When I mentioned this, I was told that this was due to the extra high ceilings in my bathroom.

I was pleased with the installation team. They actually worked the entire time they were here, and their workmanship was good.

was an awesome experience

I would have answered n/a if it were offered as I really don't have an opinion to share on the insulation.

From start to finish the experience was exactly as we were told. So happy with the entire experience.

I highly recommend all of the staff involved in the information and installation process, however, I do not recommend the product itself. The base pools a lot of water as does the rim that holds the shower door track which doesn’t drain and overflows onto the bathroom floor. It has to be sopped up with a towel after every shower to avoid stagnant water causing mold and/or mildew growth.

Responsive from sales, through scheduling and installation. Additionally, Home Smart was responsive to my contractor so that he could coordinate the remainder of the renovation.

Professional from beginning to end!!

The crew was very professional and knew what they doing. And very clean

Everyone we encountered was friendly, courteous and professional.

They did everything that they said they would do. Great people to work with.

See comments below

Very pleased from the in-home presentation to the final install. Kohler and Home-Smart will be our first and only recommendation for tub to walk-in shower installs!

The guys who installed our new walk in shower were very nice and professional. They helped us decide where to put the grab bars and shelf. They cleaned up everything when they were finished and worked all day on the project. We are very pleased with the new shower. Now we don't have to climb over a high tub because it is safe for us. We absolutely love our new shower.

Too many problems.

My shower was installed professionally and in on day! The workers were gentlemen and were very careful and cleaned up. I L9VE MY NEW SHOWER!!

The crew was very nice and courteous. The job was well done. Materials are high quality and I'm very pleased with the workmanship.

The crew, from start with demonstration to finish of installation, was professional, courteous, and constantly kept us informed of progress. When they finished with the installation, they left behind an immaculate area.

The presentation was professionaly done and very thorough. The installation team was extremely knowledgeable and professional in all aspects. We would recommend this company and our installation team without hesitation.

Very professionally done. I would highly recommend them.

price very high

They did an excellent job.

Installer was professional and courteous. Very satisfied with the installation. Without getting prices from other installers, I knew going into contract that it was going to be an expensive project. But based on the quality of the installation, I would recommend Home Smart Industries.

The shower exceeded my expectations. It turned out beautiful. Had no problems during or after installation. Happy I went with Koehler/Home Smart.

I would highly recommend kohler and Home Smart Industries to anyone looking for a walk in tub. Our experience with them was very good that is why we highly recommended them.

Installation was accomplished professionally and in a timely manner.

We love our new shower stall installation! The seamless LuxStone made the space look elegant.

We have a one bathroom home. The tub to shower conversion was completed in one day. The installation team was neat and cleaned up after themselves. They also took all of the scrap materials with them to dispose.

Was excellent from installation to service. No issues . One issue that was solved immediately, the installers cleaned up beautifully.

Sales person was great and installers were fantastic

Originally I was looking to change from tub to shower for when my senior parents move in. However then I suffered a knee injury that required surgery. Homemsmart recognized that my current set up would make my recovery more difficult so they ensured that my new shower would be done before my surgery and they met that goal. Working with the home smart team from the sales representative to the installation team was professional and they cared about the customer. I would recommend the team and product.

From start to finish, Home Smart and its personnel were delightful to work with.

Worst experience of my life for $20,000

The LuxStone shower didn't come out looking as I expected, so I am not convinced it was a good value for the money.

Please see remakrs below. We are very dissatisfied.

The entire process was very professional and exceeded my expectations. The salesperson was knowledgeable and answered all of my questions. She took the time to fully understand the scope of the work required and filmed a video explaining all of the required steps for the installers. The two installers were friendly, thorough, and they quickly answered any questions I had throughout the process. The installation went smoothly due to their expertise. Overall I am pleased with the installation process and the completed product.

The sales person was very pleasant and knowledgeable. At least we thought so at the time. The first problem occurred when we got the call to arrange for installation. At that time it was explained to me that the glass wouldn't be installed until a later date because the glass was custom cut and they couldn't take the measurements until the shower was installed. That wait time would take an additional 4 weeks. I don't know if we would have purchased if we had known that from the beginning. It meant we wouldn't have a working shower for 4 weeks. We do have a second full bath, but that has a tub and I have mobility issues and can't climb in and out of the tub. The installers came when scheduled and fortunately found immediately that the base that was ordered was too small. Since they did not have one in stock we had to wait and additional 8 weeks for a new one to arrive. Once again the installers arrived on schedule and the shower was installed. It wasn't until later that day that the old base was loaded into the installers truck. It took about 1.5 hours for someone to arrive with the correct base. It took two days for the installation and the glass guy came 3 days later to take the measurements. It took about 3.5 weeks for the glass people to come for the installation. In the meantime my husband ordered a free standing nylon changing tent that he was able to install in the shower so that I could use it . As the glass team was bringing in the glass I noticed that the glass was clear and we had ordered frosted glass. I immediately said something and was told that he was not informed about the glass and generally does not do that. I let him continue with the installation so that I would have a usable shower. This was a Friday so the following week I called Home Smart to inform them about the glass and to ask about how to handle the balance. They put me in touch with my project manager who took the blame about the glass because she didn't see about the frosted glass in the contract, at the time, She gave me a couple options that I said we would be willing to discuss further. She said she wanted to talk to the glass vendor first and would get back to me. That was 2 days ago

Very polite and knowledgeable.