Everyday the team showed up and worked very hard on the project. We were notified if for some reason they weren't coming and when they would return. Thanks for a beautiful Sun Room and Deck!
PHI crew is awesome. Our second project with them and wouldn’t hesitate to work with them again on our next project.
I shopped and received 5 different quotes for our new porch and deck project. We chose PHI because of the quality of the design, the ease of communication, and our research into their previous projects and customer reviews. The whole family loves our new space, and I would highly recommend PHI to family and friends!
Great quality. Great crew. Communicate good. Would recommend.
Overall we were very pleased with PHI. Our porch/deck combo was a big project and their professionalism, service and high quality put us at ease. Their attention to detail and knowledge was also top notch. We love our porch/deck combo and would highly recommend PHI to anyone.
We are very happy with the look and quality of our deck. We have a few building officials in our family and friend network and they have all commented on the quality of the build and how impressed they were with it. Thank you again and we will definitely be back for our next project!
Everything was great. The communication and everything was so professional. We really enjoyed working with them.
The deck looks amazing. Both in design and materials (azek). They were able to accomodiate the short stairs and work around existing sunporch, better footings, solved issues from previous deck. Worked with me the whole process to make sure all the details of the design met my vision.
We’ve used many contractors over the years at our home and rental properties and PHI Decks performed at the highest level. It’s so rare these days to have your expectations exceeded! They were on time to the day and hour! We wish they could do more projects for us!
Phi Decks carpenters did a great job on building my deck and porch. The quality of their craftsmanship is excellent. They communicated well before and during construction although I recommend taking notes of any in-person or phone conversations and following it up with an email to keep records of the discussion. Their painting subcontractor they hired to paint trim wasn't great and didn't include filling nail holes as a part of their scope but the painters did come back out to fix some of the issues. Overall I would give PHI 4.5 stars based on my project experience.
PHI does high quality work. Great craftsman’s ship. Their employees are professional and polite. I would recommend them to anyone needing a porch/deck.
Our experience with PHI Decks was flawless. From the first meeting with the sales rep until the last board was in place, everyone was thorough and professional. Well worth the cost.
The screened in porch and deck are absolutely beautiful. We knew what to expect because other neighbors had done similar projects but they definitely exceeded our expectations and we are so happy with how everything turned out.
PHI was amazing to work with. Our screened-in porch project was not a large project but they scheduled it right in and completed it a full month before their estimated deadline. It looks great and we are very please. These guys are great to work with. Highly recommend PHI.
Top notch. Couldn’t be happier.
Installation Crew - Installation crew was great - could tell right away they were professionals - equipment, planning, execution and cleanliness
Recognized Excellence - The site lead was amazing - appreciated his professionalism and willingness to answer questions and solve minor problems.
We couldn't be happier with the porch and deck! The project turned out beautifully, and was a good value. PHI listened to what we wanted and stuck to the budget. Communication was excellent and questions and problem solving was always dealt with promptly. During the build, other contractors commented positively on the workmanship.
Our deck/screen room is the envy of the neighborhood. That was NOT the reason we built it. Our 35 year old original deck was long overdue for a tear down. The new deck turned out even better than we imagined. I would recommend PHI deck to anyone looking for great quality and design.
Brian and PHI were highly recommended to us by a friend, and we are glad they were. Brian and team were really great to work with, and their crews were always respectful of our home and yard. Quality of work is A+!
Thank you for creating a beautiful space for our family to enjoy for years to come! The process was clear and easy from start to finish and we would highly recommend PHI Decks.
We are thrilled with choosing PHI for our 3-season porch project. Their workmanship, professionalism and attention to every detail was evident with the finished product, from design help to final clean-up. Exactly as we envisioned it! Unhesitantly recommend PHI Decks for any similar type project.
PHI did what they said they were going to do and did it very well. Given the issues with the pandemic (staffing/supply chain/etc.) I was very surprised how they were able to keep to the schedule as well as not have any cost over runs. Their team was so nice to work with, everyone we talked to from the sales people to the crew members were awesome. We have a wonderful experience with PHI and would recommend them to anyone looking for a deck/porch. Not to mention they were very competitive with pricing (we had three quotes).
The quality and the workmanship provided was extraordinary, and we were extremely happy with entire process from start to finish. We have received so many compliments from our neighbors on how beautifully our project turned out.
We have nothing but great things to say about PHI Decks! From our initial consultation to our deck being completed, everyone was helpful, friendly, and professional. Watching the team build was truly like a work of art. We have been enjoying our deck and know we will continue to in years to come! Thank you, PHI Decks!
From the very beginning we worked with one of the owners who also was on site working quite often. We liked the fact they didn't send out a sales guy and then turn it over to a crew. We showed PHI an inspiration picture to work with and they nailed it! The crew building our screened in porch and deck were amazing. If we had any issues during the build they were very accommodating. We are very happy with the finished product and would highly recommend PHI.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of PHI Decks as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys