We had a great experience working with PHI Decks! They were knowledgeable, listened to our ideas but also brought their ideas and recommendations to the table. They had great communication and a friendly and professional crew. The finished product was high quality and just what we were hoping for. We would definitely work with them again!
Quality construction, professional installation, very pleased with the results. I recommend PHI Decks
Love our new deck. We were happy with the planning process and seeing our deck completed just like the renderings. Our neighbors want a PHI deck too!
PHI has been the best contractor I've ever worked with. The guys took great pride in their work, the craftsmanship was top notch, they clearly enjoyed working with each other. Communications was exceptional and they were very careful to honor Covid precautions. I can't recommend PHI highly enough. I wish they did kitchen remodels...! I just hope we can find a remodeling contractor that is as good as PHI has been for our custom deck.
We had an excellent experience with PHI Decks. Phil was knowledgeable and clear about our options and very professional in delivery and execution of contract with clearly communicated expectations for what to expect during install. The deck was installed on time by a professional crew that maintained a clean job site. We are so happy with our new, solid, beautiful deck!
The team at PHI does an amazing job. This is the second time we've had them work on a project for our house. Each time they kept the worksite meticulous and safe.
We are so happy with our two decks! Brian was awesome to work with, and extremely patient as we made our final decisions on materials. The team did a great job installing over our existing structure and replacing any boards, taking great care in keeping the space clean, and even consulted with us on ideas to maximize space around our stairs. This project couldn't have come at a better time, as we've used the space nearly every day - making our stay at home feel more like an escape during this pandemic. The space provided us the ability to host an outdoor bridal shower, birthdays and other socially distanced events. It's easily become our favorite outdoor living space. We've already recommended PHI to several of our neighbors!
Our whole family is enjoying our new porch and deck. Everyone who comes over to see it is impressed.
Friendly service, competitive pricing, and a quality build. PHI Decks was great to work with and we couldn't be happier with our new deck.
This is the second deck that PHI has designed and built for us. The first time we dealt with Phil and PHI the experience was smooth and uneventful and the end result exceeded our expectations. It only made sense that we would work with PHI on our second deck. Once again we had the pleasure and privilege of coordinating the project with Phil. Everything was as perfect as the first time. Phil is extremely knowledgable and kept us well-informed throughout the project. Everyone communicated frequently and effectively. There were no surprises. PHI Decks originally stated that the deck would be finished the second week in June. I'm pleased to say that they finished it a week early which gave us more time to enjoy it. Let's face it....PHI isn't the cheapest deck contractor. But I didn't want "cheap". You get what you pay for. PHI used the best materials and completed the deck quickly, professionally and precisely. I am proud to be able to recommend PHI Decks to my friends and neighbors.
Problem Resolution - I would like to say that they addressed and resolved problems, but due to their expertise there weren't any problems.
Additional Comments - All I can say is....Thank you!
This crew was great to work with! This was my first time installing a deck, so I had an overwhelming amount of questions that were handled quickly and professionally.
Very pleased with our new deck.
The whole PHI team was amazing, from the design concept of our screen porch to the quality of work. Even the sub contractors they had do the stonework, electrical, and painting were incredible. They clearly value quality, and they were always friendly and polite guys, which is a bonus to their work. Neighbors, friends and family are all so impressed and we love the porch. Cannot recommend them enough!
Recognized Excellence - Phil was so great at managing everything, and we interacted with him the most. Always providing updates throughout the process or giving a quick call. I think our email chain is almost 100 messages long. Really appreciated everything! All the guys that came out and worked were polite, clean, friendly - Tim, Eric and everyone were definitely exceptional at what they do!
Additional Comments - Thanks guys, porch is amazing, we use it every day, even when it snowed!
I hadn't planned on replacing my deck this year but our support posts had structural damage. PHI was very knowledgeable and worked with me on how to make my deck safe, last a long time and not break the bank. I'm very happy with the work and would recommend PHI Decks to anyone looking to replace.
Very happy with the quality of the work and responsiveness when I had questions/concerns. Highly recommended.
Now that PHI Decks has disassociated themselves from Wade Timm I can feel good about recommending them to a friend.
Additional Comments - The crew was efficient, careful (I have video of them manipulating a 28 foot metal beam around my prize winning gardens and trees and carefully controlling a 32 foot beam so it didn’t hit any glass doors or windows). The entire crew worked with us to think outside the box on at least two situations that arose because of previous installations on the outside of our home that were unusual...furnace pipes, and new outsized brick patio. The crew also worked around discovering that the screw pilings had to be placed in different areas due to underground granite boulders that smaller pilings couldn’t penetrate. This crew was on time and on target and innovative.
Likely To Recommend - They are all great! Tim and Wade were great! They made it work, it was awesome and the deck is amazing. When we had little wrinkles they ironed them out and worked with our stone guys so well. I will use them again and it looks like million dollar job! I will recommend them to anyone!
Well designed and executed project. Not necessarily the lowest bid, but the degree of flexibility and input we had in the design and the quality of workmanship more than made up for any cost differential. If I had another deck to build, I'd call these guys.
Areas Of Satisfaction - The level of craftsmanship and precision shown by the construction crew was amazing - even the joints that were hidden away were tight and precise.....it was closer to finish carpentry than what I usually see on decks!
Recognized Excellence - Phil Murtha did a great job of shepherding this along and was a real asset in the design process.Like an idiot, I have totally forgotten the names of the two guys on the construction crew - but (as I said) the level of craftsmanship was outstanding......and they did a great job of keeping us involved and updated during their work.
We love our three seasons porch that PHI built for us. Easily one of the best contractors I have worked with. Being able to see the design prior to approval was a huge benefit. Then to see that design executed perfectly was impressive. They know decks and porches!
Areas For Improvement - They exceeded our expectations at every turn.
Areas Of Satisfaction - Their knowledge of deck building and what works and what doesn't was extremely helpful. We are so glad we had helical piers installed instead of a traditional footing. We've had zero movement in our deck versus our neighbors.
Recognized Excellence - Everyone we worked with was great.
The PHI Decks team was fantastic. From the design to the completion, Phil and team were great to work with. I would recommend them to anyone. Great Craftsmanship and finsihed product.
Areas Of Satisfaction - Communication - Phil did a really good job of keeping me up to speed before, and during the entire process.
Recognized Excellence - Phil - he is amazing to work with.
The Guys at Phi were awesomebe willing . They didn't miss anything and my deck turned out exactly how I imagined only better. The quality of their work could not be better.
Recognized Excellence - Brian Filkens is the owner and handled everything perfectly. All of the other men were supper also.
Additional Comments - I would definitely be willing to have his future customers call me for a recommendation.
PHI built a 3 season porch for us and almost 3 years later we remain completely satisfied. The quality of the work was excellent and the guys that run the company are very trustworthy and great people. If we moved and built another 3 season porch or deck we'd make one call to PHI.
Areas Of Satisfaction - The design process with Phil was great. We had to go back to the drawing board several times to adjust the project and he was always happy to rework the plans. Additionally, the onsite crew was great and we never had any worries with Tim and/or Brian onsite.
Recognized Excellence - Tim, Phil and Brian all did a great job overall. I know they will continue to stand behind their product as well if I were to have any issues.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of PHI Decks as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys