Our experience with PHI Decks was flawless. From the first meeting with the sales rep until the last board was in place, everyone was thorough and professional. Well worth the cost.
The screened in porch and deck are absolutely beautiful. We knew what to expect because other neighbors had done similar projects but they definitely exceeded our expectations and we are so happy with how everything turned out.
PHI was amazing to work with. Our screened-in porch project was not a large project but they scheduled it right in and completed it a full month before their estimated deadline. It looks great and we are very please. These guys are great to work with. Highly recommend PHI.
Top notch. Couldn’t be happier.
Installation Crew - Installation crew was great - could tell right away they were professionals - equipment, planning, execution and cleanliness
Recognized Excellence - The site lead was amazing - appreciated his professionalism and willingness to answer questions and solve minor problems.
We couldn't be happier with the porch and deck! The project turned out beautifully, and was a good value. PHI listened to what we wanted and stuck to the budget. Communication was excellent and questions and problem solving was always dealt with promptly. During the build, other contractors commented positively on the workmanship.
Our deck/screen room is the envy of the neighborhood. That was NOT the reason we built it. Our 35 year old original deck was long overdue for a tear down. The new deck turned out even better than we imagined. I would recommend PHI deck to anyone looking for great quality and design.
Brian and PHI were highly recommended to us by a friend, and we are glad they were. Brian and team were really great to work with, and their crews were always respectful of our home and yard. Quality of work is A+!
Thank you for creating a beautiful space for our family to enjoy for years to come! The process was clear and easy from start to finish and we would highly recommend PHI Decks.
We are thrilled with choosing PHI for our 3-season porch project. Their workmanship, professionalism and attention to every detail was evident with the finished product, from design help to final clean-up. Exactly as we envisioned it! Unhesitantly recommend PHI Decks for any similar type project.
PHI did what they said they were going to do and did it very well. Given the issues with the pandemic (staffing/supply chain/etc.) I was very surprised how they were able to keep to the schedule as well as not have any cost over runs. Their team was so nice to work with, everyone we talked to from the sales people to the crew members were awesome. We have a wonderful experience with PHI and would recommend them to anyone looking for a deck/porch. Not to mention they were very competitive with pricing (we had three quotes).
The quality and the workmanship provided was extraordinary, and we were extremely happy with entire process from start to finish. We have received so many compliments from our neighbors on how beautifully our project turned out.
We have nothing but great things to say about PHI Decks! From our initial consultation to our deck being completed, everyone was helpful, friendly, and professional. Watching the team build was truly like a work of art. We have been enjoying our deck and know we will continue to in years to come! Thank you, PHI Decks!
From the very beginning we worked with one of the owners who also was on site working quite often. We liked the fact they didn't send out a sales guy and then turn it over to a crew. We showed PHI an inspiration picture to work with and they nailed it! The crew building our screened in porch and deck were amazing. If we had any issues during the build they were very accommodating. We are very happy with the finished product and would highly recommend PHI.
Phil was great in helping us understand the scope of the project and little details that we hadn't thought of. PHI crew was professional and answered any questions we had during the build process. We would defintely use them again.
PHI Decks delivered a great finished result and exceptional value. They were very knowledgeable and provided guidance towards best design as well as comparative value of specific materials. They completed the work ahead of schedule and were responsive in communication throughout the process. Couldn't be happier with PHI.
Quality Of Workmanship - workmanship and finished product was notably better than several neighbors who contracted with a variety of competitors (neighbors a bit jealous)
Areas Of Satisfaction - quality of workmanship; really felt like we got their best crew and that they addressed every detail without question or prompt from us
Fantastic experience. I would highly recommend PHI Decks to anyone needing a deck or porch designed and built. They delivered on all levels.
Highly recommend PHI. They were very patient with us and installed a beautiful deck that we love. They installation team was awesome.
I watched neighbors decks installed taking about 3 weeks. Mine was completed in 3 days. Very professional!
We have used PHI Decks for 4 separate projects at our home. Their consistent use of quality materials, excellent communication, and stellar workmanship have prompted our repeat business. We would highly recommend them for your project as well.
I was completely satisfied and my expectations were exceeded with the finished project!
Great experience overall, definitely recommend these guys!
Working with PHI on our deck and porch was a terrific experience. The entire PHI team was professional, courteous, and helpful at every step of the way. On top of that, the finished product exceeded our expectations. PHI’s sales team helped us improve the design of our project significantly, helped us maximize the use of space, and delivered a project that really brought our final vision to life.
Areas Of Satisfaction - Having a month-long construction project completed during the pandemic means you really get to know the construction team, and the PHI Team is—by far—the most professional crew I’ve ever hired. They were kind to my kids, my dog, and my property. The deck and porch are also just phenomenal. We’re so pleased with the workmanship and design.
I was dazzled by PHI Decks' speed, efficiency, and craftmanship! As a former contractor, I couldn't believe how quickly they were able to get the build done without any drop in quality. Everyone who worked at our house was friendly, professional, and skillful, and our deck has gone from an eyesore to a showpiece!
We had a great experience working with PHI Decks! They were knowledgeable, listened to our ideas but also brought their ideas and recommendations to the table. They had great communication and a friendly and professional crew. The finished product was high quality and just what we were hoping for. We would definitely work with them again!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of PHI Decks as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys