They did a great job on the project, professional, nice and clean and took their tile to properly install sliding door
Good sevice, no haggling, excellent customer service. The salesman that help us with our purchase for the windows was very helpful.
My roof looks great!
The sales presentation was unnecessarily long. The installers were courteous, on time, and quickly completed the job
They didn't seem interested in the work.
The project was started in November, but, due to constantly bringing the wrong parts, the wrong color, and the unprofessional salesman, it just got done.
They have really excellent customer service, as well as extremely timely and prompt service. They have good communication and high standards for their work.
Peak Custom Remodeling did a great job. We are happy with the work!
We are likely to recommend he custom remodeling to a friend due to the quality of the installation and the materials used to complete the work. I would highly recommend that Peak keep in touch with the customer and be more communicative during the time while waiting for the process to begin.
Customer service and communication
The work is good, but the salesman was really bad. They did correct the problem when I spoke to them.
They were very nice, polite, very thorough, and on time. They also made sure I was very pleased with the work they did.
I have already recommended them to two people.
They did extra stuff that I wasn't expecting them to do.
They did a very good job with everything they did.
They did a nice job and very friendly.
The work was done extremely fast and with excellent quality and great customer service as well.
Peak Custom Remodeling were here on time and they clean up behind themselves. We had no problems. I really appreciated that they stayed and waited on other work to be completed so they would be to be able to install my front door.
I appreciate that the company did what they promised they would do.
They were very professional, hear on time, and cleaned up well.
Quality Of Workmanship - The quality of the work was excellent.
Recognized Excellence - I would like to recognize the whole crew.
Areas Of Satisfaction - They met or exceeded my expectations as I have a new roof.
Problem Resolution - We have not had any problems so far.
Areas Of Satisfaction - The install went quicker than I thought it would go.
The quality of the work was good. The issue was at the clean up part. It took a while for them to come back and do the clean up and the final walkthrough.
Recognized Excellence - The sales guy was really good. He answered all of our questions and even called us back at night. I really appreciated that.
Am very upset on the fact that they're supposed to come to check the leak i had,
Areas Of Satisfaction - There was a problem that we thought we had but it turned out to be the siding and not the roof, they came out a couple times to figure out what the problem was and fix it. I really appreciated that.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Peak Custom Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys