Door was expensive. salesman was high pressure. Salesperson also got extremely sick in our bathroom.
Very pleased with the quality of the installation of the James Hardy siding.
Overall, Peak Custom Remodeling Corporation provided an exceptional and outstanding remodeling experience, with the sole shortcoming being the inability to communicate easily and affectively with onsite labor/work force. Quality of work was A+. Finish detail A-.
They did excellent job wit installation, but we did have issues with the ordering process.
Peak Custom Remodeling did not provide the service that I paid for.
Fair pricing and quality workmanship completed in a timely manner. Highly recommend.
Overall very satisfie. Work was delivered as promised and well done
The professional attitude of everyone we met made the experience better than expected. I would certainly recommend Peak.
Company was very professional, friendly, promised everything that was required for work to be done
It's complicated. If we are talking about Peak before Howard, everything was an absolute disaster. They didn't install the right stuff. The customer service was terrible. Everything has changed for the better since they fired that guy and put Howard in charge. He listened to what the customer wants. Since Howard was in charge, everything went smoothly. I would recommend Peak if Howard is in charge, but I would not recommend them if Howard isn't in charge. Howard always called back and had decent business acumen.
Peak Custom Remodeling needs to keep the line of communication open at all times with their paying customers. The payer should not have to constantly reach out for what should be done by the contractor. The attentiveness of the project manager was what kept our business. The line of communication is key to keeping and growing any company!!
I was totally happy with the service!
We already recommended Peak to a co-worher. We love our windows.
They were wonderful to work with from the presell all the way up to the instlalation. The installaion was great.
Professional install with great workmanship, would recommend. Only issue was how long it took to get the door, but this is likely beyond the companies control.
Every step on the way was great. Sales with a lot of good technical information, upper management also great providing status and support. Crew who performed the roof replacement are very well prepared, skilled and polite. Everything was on time and according to the planning.Quality manager came to check final result. Overall very satisfied.
The work was done professionally, and the product is of good quality.
The Sales Representative was upfront and honest with us. He sold us on the installers' certifications, the quality of the products, and the 50-year warranties (installation and materials). The installers were professional and knowledgeable (they installed the new roof in one day)! As a result, I have noticed an improvement in my home, both internally and externally. The roofing provides an excellent accent to the siding, garage, and brick exterior. Internally, my house is cooling better, and the difficulty shutting one of my bedroom doors no longer exists. The follow-up support is impeccable. Peak Custom Remodeling is a trustworthy and highly professional company!
I would use them again if we need anything in the future. I would recommend them to anyone that would need their services.
Amazing product and install. Will do businesses with Peak in the future
I'm impressed with the speed in how they took care of it and how clean they left it.
Peak Custom Remodeling was very attentive. They performed the work as promised. They were clean and complete. I was happy with it. I would recommend them to anyone.
They were very good!
strongly disagree to recommending friends to Peak Custom Remodeling. Products and materials used in my new windows are of good quality. However, people make are essential part of the service delivery. Unfortunately, I initially gave the company all Excellent in workmanship. I later changed this rating to "Beware of Peak Custom Remodeling" because the two men and a woman that came to my house on 5/17 and 5/18 are thieves, betrayed my trust for them to use my office/bedroom bathroom where they had to remove 4 windows as part of the jobs to be completed. I left my office desk/ room while they removed the 7 windows with loud banging and powered screw driver. They had unrestricted access to my office because I called them "my family," they were guarded and their hearts are dark and poisonous as serpent, the devil. These guys took my belongings a case of 8 USBs with school, family, music, church, and business documents developed over 20 years. The case was like a wallet, so they thought it contained money. The value of these information is over $15, 000.00. The woman asked me to borrow her my iPhone charger on Tuesday, May 17, and on Wednesday evening, my charger was missing. My umbrella thick and strong to protect two people was stolen.
Therefore, the job done became inconsequential as the shady character of Peak Custom Remodeling work crew tarnished the image of the company. I called the office, Justin to express my disappointments, he appeared to discount my experience with the 3 work crew. He said "someone will call you to follow up with you." As at 5/20/22 10:16 PM, no one reached out to me to give me my USBs." I am dissapointed.
Excellent product, installation and customer service!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Peak Custom Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys