They were very easy to work with.

The subcontractors were not very good. The quality of the work was because of the subcontractors. The timing was a mess because of Paul Davis. The insurance company and Paul Davis should have handled the claim. I should not have been drug into it.

Overall we are happy with the job with maybe a few exceptions.

They did an excellent job and changed anything that I didn't like.

The demolition process was awesome. The rebuild portion was atrocious.

They were very professional, they did all the right stuff, always kept me abreast of what was going on; I couldn't be happier.

I was extremely happy with my total experience with Paul Davis Restoration. I was treated with kindness and courtesy throughout the process. The work done was wonderful!

This was our second experience with Paul-Davis, and while the first one did not go so well, on this occasion they truly excelled. I am of the opinion that as an organization, Paul Davis is dedicated to meet their customer's needs in a prompt and reasonable timeframe. However, it is the Project Manager that ultimately can see to those objectives. Likely not the rule, but on our first experience, the Project Manager ended up being absolutely useless and not very truthful. As a result, by the time that issue was resolved and we were assigned a new Project Manager--and the project came to completion as we always expected it would-- so much time went by that it was maddening. On this particular project, having a great Project Manager, produced great results. Like with every service driven business, the people who represent the company are what determines how good the entire organization is; whether that is the case or not. I am certain that if on the first project, the nightmare ended with a nightmare, I would be ardently opposed to recommending Paul Davis. Yet, two people ultimately made the difference because I would have been remiss if I didn't acknowledge that the problem was not Paul Davis as an organization, but one individual they should not have ever hired.

They did an awesome job and our floor looks totally amazing.

They were courteous to my health problems. I am thrilled with the job.

They were cooperative and professional.

I thought Famers did an excellent job and has been very attentive. I've been pleased with their overall work.

I will not be recommending them to anyone in the future.

I had the opportunity of using Paul Davis Restoration's services due to a pipe leak which ruined the walls and carpet in my sons room. They were sent by Allstate as part of our claim. I'm so glad Allstate chose to use Paul Davis Restoration for their claims instead of the company they had previously used. Just months before this incident we had a water heater break and flood our basement and Allstate sent another local company to cleanup the mess. They were not very professional or knowledgeable about what they were doing and missed some mold that needed to be cleaned up. Paul Davis Restoration was 100 times better than this other company. They were very professional and punctual. They were friendly and knowledgeable and went to great lengths to explain everything so I could understand what they were doing. They did a thorough job and even went as far as to even out the hole in the wall that had to be cut so that when the sheet rock is replaced it will be much easier to accomplish. I would most definitely use Paul Davis Restoration in the future and would recommend their services to anyone.