Paul Davis Restoration was extremely helpful with everything that need to be done from the beginning of the project to the completion; returning all furnishings in a timely manner, and ensuring that they were in the same condition as when they were removed from my home to storage and returned.
Never knew when they were coming around. was told not to pack or move anything that they would do it. Well their Idea of packing is just dumping drawers in boxes and emptying things that don't need to be emptied. They took crystal decanters wrapped them in paper and threw them in a box with wine glasses and broke them as well as the decanter. My bedroom furniture was turned upside down to dry and then slid around on the bare floor after they pulled out the carpet and now I have large scratches on all the tops and one top was split. punched a hole in my closet door I guess from pulling up tack strip. pulled tack strip that didn't need to come up so will now cost more money to replace. they had to pull out granite and cabinets in my kitchen ended up breaking all of it but one piece so insurance wouldn't pay to replace one of the pieces, but I have no clue where that piece is that they took off and didn't break. used my good and clean wash clothes and towels for their rags. Used a collectable cup, still in the wrapper to get a drink of water. They moved my buffet top and bottom then set the top piece on a dry wall screw and put a deep groove in the top.
The Paul Davis Restoration workers need supervision while onsite.
I am very disappointed in the service I was given.
They were honest people and I trusted them.
They were very careful, especially in the cleaning process. They paid a lot of attention to detail and they were continually keeping us up to date on everything. They were very helpful.
They provided efficient workers who did a very good job.