They did a very good job, courteous, punctual, professional and got the job done in a timely manner. Overall it was a great experience working with them.
We were very satisfied with the workmanship and the ease of doing business with them.
Patriot Roofing took really good care of us after our roof was damaged during a wind storm.
They were extremely professional, always on time, and cleaned up after themselves. They were friendly and assured me that what was done was quality, well constructed work.
They were very professional and courteous.
We were very happy with the company. The workers were on time and they did good work.
They were on time and had excellent service.
As a 3-time customer in 2019, I highly recommend Patriot Roofing. Though I hope (and don't expect) to ever need another roof replacement, I would definitely choose them for future roof projects, without a hesitation.Patriot Roofing was the only company whose estimator actually got into the attic to investigate as much of the roof as possible in order to estimate the extent of the roof damage. Estimators for some of the other companies didn't even get on the roof, and the majority of them never looked in the attic. Unlike the other companies, the Patriot estimator also went through the trouble of predicting how much plywood (roof deck) would need to be replaced and thus avoid sticker shock at the time of the project, when water damage would be more readily discovered. Granted, this resulted in a higher estimate compared to the other companies, but I felt more confident going with a company that went through the trouble of giving me realistic expectations about the cost and duration of the replacement project. Furthermore, I chose the company that actually cared about addressing the underlying reasons why my roof failed rather than simply tearing off and replacing the roof. Patriot Roofing's attention to correcting the ventilation problems should be the industry standard. Though it may result in a more expensive project, it is a critical step in order to maintain the integrity of the CertainTeed shingle warranty. The estimator showed me the exact calculations that went into his proposal for increasing ventilation to the attic, a step that none of the other estimators even discussed. Why is that so important? The warranty explicitly says that inadequate ventilation voids the warranty. Communication between estimator, project supervisor, and roofing team was excellent, and scheduling the project was a breeze. The team of workers was friendly and polite, and they were very accommodating of unique circumstances. 3 roofs later, I am very pleased that I had chosen Patriot Roofing, and I continue to strongly recommend them.
Very professional, knowledgeable and fair price for the workmanship, materials and expertise.
We could not be happier with Patriot Roofing. I would recommend them to anyone without hesitation. They are the most organized and professional service company that we have ever worked with by far.
They are very professional, excellent to work with and have great salesmanship. They are very thorough and knowledgeable. Keith was very helpful in dealing with insurance as well.
Patriot Roofing is extremely professional.
My husband and I love the work Patriot Roofing did on our home. Their work was done with total respect to us and our schedules.
I am happy with the job.
All of the people at Patriot Roofing were always knowledgeable and professional. The work was done in the manner I expected and I am proud of the finished product. They may cost a little more but I thought the quality and professionalism was worth it.
My wife and I were highly impressed with their professionalism, reasonable prices and follow-though. Their communication was exceptional and the quality of work was exceptional as well.
We would highly recommend Patriot Roofing to anyone!
I shopped several roofing companies but the professional attention of Patrick Santiago and the detailed analysis and recommendations were far and above the other firms. Pricing was competitive after ensuring the details of all proposals were leveled.
I couldn't have chosen a better company. After 4 roofing estimate I went with Patriot as the clear leader in what they proposed. It wasen't the lowest estimate but it was the correct choice seeing the finished product - VERY PLEASED
I am completely satisfied with Patriot Roofing, I would recommend them to a friend.
They were fantastic to work with.
Patriot Roofing did an excellent job for our family. Within 2 days we had a new roof, a solar tube, removed old skylights and replaced with new ones. They were the most comprehensive in the bidding process. Explaining each piece of work to us. The transferrable warranty for the roofing products is excellent and will add value to our home when we sell. I was impressed with the workmanship.
They were ahead of schedule, responded quickly to any questions that we had during the installation. They also fixed a minor problem quickly and without hesitation.
Nice work. Great to work with.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Patriot Roofing LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys