Amazing level of customer service throughout the entire process. Patriot Roofing delivers all services promised without any suprises. The degree of professionalism shown by the entire staff from start to finish has earned my utmost respect and given me the confidence to recommend Patriot Roofing as the only choice for one's roofing needs.
I was very impressed with the presentation of the initial person who came. I was impressed with his knowledge. That is why I chose Patriot Roofing over its competitors, even though they were more expensive.
Patriot Roofing LLC is very friendly and thorough.
Very professional and totally upfront about repairs and cost. Explained process the entire way.
Professional from beginning to end
The best part was they provided a comprehensive explanation of the work to be done, and then they did it.
I would not hesitate to recommend Patriot Roofing to everyone. My home was sorely neglected, in need of extensive repair including an entire roof rebuild; gutter installation; new chimney cladding; roof ventilation upgrade; entire exterior siding replacement of one side of my home and two other areas repaired; and some framing replacement of damaged pieces. I was scared to undergo such a large purchase, since things are financially difficult for me right now. But Patriot Roofing made the entire process painless and they exceeded my expectations. I now have a solid roof over my head, and since completion we've had several winter storms - I slept like a baby knowing that my new roof, gutters and siding are performing perfectly. I no longer carry daily stress over a home in dire need of repair. Patriot respected me and my money, and they provided top quality materials and workmanship - making every dollar count. Their estimator, Kraig, was instrumental in helping me select appropriate materials within my budget and he effectively surveyed areas of concern. I had initially contacted Patriot 3 years ago, but only recently was able to proceed with work; my original client binder was still on file, saving everyone time and helping things advance quickly.
Excellent communication throughout the process and very high quality work. Very pleased.
Patriot Roofing Company and employees were timely, professional and provided a quality roof for my home in a very efficient manner.
The whole team was amazing! Thank you Patriot for your work ethic, courtesy, and professionalism. We received many positive comments from neighbors about the great job Patriot did. The roofers performed touch-up painting on areas disturbed by their work. The gutter crew took appropriate steps to ensure the system was level. Thank you for the punctuality, but more importantly, getting the job done right.
The bidding process was thorough and informative. All costs and timeframes were accurately disclosed. Communication was outstanding. Work crews were polite and clearly well skilled in the particular materials we were using (metal)
They did the job as promised.
Patriot Roofing was quick and efficient.
Patriot Roofing exceeded in all my expectations, They were clean and prompt, and I would recommend them to my friends and family.
Communication throughout the job was excellent. Response to questions was fast, and my extra requests were carried through. Crew kept things clean and were great at protecting decks and hand rails. Managers were nice and professional.
I don't think there is a better company available where I live.
Patriot Roofing did an exceptional job! Everyone from Levi Cave, the estimator, to Benny who managed the demolition crew and the roof installation crew, to Eberardo Alarcon, the production manager, who inspected the new bird vents and used touch up paint to guarantee satisfaction with final results. Eberardo also inspected all the work done to install the roof. Hugo & Yobani, who completed the new gutter installation and Charlie and their office staff were amazing.
They thought of everything. A binder with pictures of my roof and attic along with written explanations of the products offered along with an the importance of the elements that was being provided. Three Roofing options were provided.
The crews worked quickly and carefully, answering all my questions.
The General Manager, Michael Talpai, came to my home after the work was completed. He reviewed with me the work that had been finished and showed me pictures of the work at each stage of completion. Michael genuinely cared about my satisfaction with the work that was provided. He also gave me good information on solar panels that I was considering in the future. Michael let me know that Patriot Roofing did not provide this service but he was willing to take the time to give me a good understanding of thing I should consider. I would recommend Patriot Roofing anyone.
They were so good at everything, I would never consider going elsewhere. I would highly recommend them. They were excellent.
They may be pricey, but if you're wanting a point of contact when there is a problem, they are the ones to go with. When you have an issue with other companies, they say they will transfer you, but you just get another person. This one will get it done and take care of it.
I think the reason I would recommend them is that they have a very good inspection process from beginning to end. I liked that they made sure the job was done properly.
I was very happy with their work. They did a good job cleaning up and I would recommend them to anyone.
Pricey but worth it. Solid work
Quality work performed professionally.
They were very professional every step of the project.
Great communication throughout project and very clear information given.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Patriot Roofing LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys