The gentleman Kim, who estimated the roof and came to my house, was very professional, had all the products, knew exactly what they were for, and knew how to use them step-by-step. I would give him 10 stars. He was the best out of all five interviews I had, and Patriot Roofing Company blew them away. He knew everything right down to the square inch. I could not have been happier. Even the people who removed the roof and installed the roof were very professional and cleaned up every day, and even when they finished, they washed down the entire driveway and went over everything with magnets. My neighbor had his roof done by a different company. Patriot Roofing Company was finished in two days, top to bottom, and had it cleaned, as they knew a storm was coming. There is not enough I could say about that.
Great customer service. First-rate installation of product.
The work was fantastic. The communication between the insurance company, us, and the company was terrible.
They were professional and very clean. It was a quick and painless process.
Have worked with them before
Matt had samples for us to see and explained everything.
It looks like they did a great job!
Recognized Excellence - The crew they sent out here was really good.
Areas For Improvement - They did not fall short of my expectations. They did a great job. They did everything they said they would do.
Out of all the roofing contractors I interviewed, Patriot was the only company who committed to my scope of work and adhered to my budget.
I already recommended Patriot Roofing to a neighbor who was very impressed with every aspect of the work done at my house. They are working with Patriot now.
They were very professional. Their pricing was competitive. Their response was timely. No matter when I would reach out to them, I would get a response very quickly, as compared to some of the other competitors.
Matthew and his crew were excellent! They were professional, polite and reliable.
Six to seven people had roofs done on our block. The other competitors were willing to interface with the insurance adjuster to try to get a more generous settlement from the insurance company, Patriot was not. That was a disappointment.
I can not say enough great things about Patriot roofing. Bill and Matt took care of me from day one of the initial inspection. Knowing nothing about roofs myself, Bill walked me through the process and even met the insurance adjuster at my home! Bill also told me about installing a fortified roof, which I knew nothing about. Some insurance policies cover that cost, however mind did not, but Bill still had a solution for me. He told me about a grant program through NCJUA that could cover the difference between a regular roof replacement and a fortified one. Long story short I was approved and did not pay anything extra out of pocket for a better product. As an added benefit I also saved some money on my yearly insurance premium because of this.Matt was amazing at helping me pick a color and drip edge, again I knew nothing about, for our home. He kept me up to date via text when the crew would be there to install our new roof. They showed up promptly when they said they would and were finished up before I got home from work. They even went around the house and picked up nails and debris. It looked as if they weren't even there!I would recommend Patriot Roofing Company to friends, family, neighbors, random person I met at a gas station, and anyone in between!I can not thank them enough for helping my family keep our biggest asset safe for years to come.
Excellent workmanship and cleanup was done every day beyond my expectations.
I chose Patriot Roofing because of its name even though they were the highest bidder. When the crew showed up, none of them were patriots. There were fourteen Spanish people.
Working with Patriot Roofing Company was a seamless experience with excellent quality and workmanship.
Very easy and smooth experience.
Very professional. Very prompt. The job was done in two days, removal, installation, and clean up. Excellent job !!
They are a totally professional team. They did what they said when they said.
We would not hesitate to recommend Patriot!
I've recommend Patriot to several of my neighbors. I would not hesitate to recommend them to a friend.
Seemed knowledge and was easy to deal with.
We would definitely recommend Patriot Roofing to any of our neighbors. They were clean, efficient, on time, professional and very reasonable. I'm assuming if we ever had any issues with the work completed that they would be on top of making it right.
Quality Of Materials - We've only had the shingles up for about a month. We're still waiting for them to completely lay down flat, but other than that they look really good.
Areas Of Satisfaction - We liked that someone from the company (owners?) showed up everyday to insure the work was to our satisfaction.