Installers were great
We had to wait months longer due to errors in measuring the spaces.
The enclosure is great, installers also. However, the scheduling is below expectations. I wasn’t confirmed of the date of the installation, and was fortunate that the installers did contact me directly. However, there is a piece missing which was the reason of the whole idea, to install a dog door. Instead, we got a glass panel and were told it will be scheduled to install soon after.
It’s been weeks and I haven’t been able to get a hold of Amy Zak, the scheduler/PM. And I’m still waiting for the dog door to be installed.
Hope this can be addressed soon.
All the people we interacted with were easy to work with and very professional.
First rate company with first rate employees.