The project was delayed multiple times. It was impossible to reach anyone via phone. Some of the materials arrived damaged.
I was told the job would be completed in 3 or 4 days. I was not told the glass enclosure would be completed and then they order the flooring and send the electrian to install the ceiling fans. This held up completion of the project for several more weeks. Also when the glass enclosure was installed the windows were left extremely dirty and had a smearing finished over all the windows. I had to pay a window cleaner 150 to clean all the windows. The windows, and flooring are good quality but these issues were not as promised by the sales representative. Also there were a few holes that should have been caulked by the installer. These holes were from removing pillars that were previously on my covered patio.
I placed an order with Patio Enclosure and gave them a check for $1,100 (1/2 the total for the order for vertical blinds) with understanding that the balance be paid upon installation. When installation was made it was recognized that the blinds were NOT the pattern ordered. Blinds to be reordered and reinstalled. I stated that I would pay balance upon installation of correct blinds. WITHOUT my permission they have taken the money from my bank account using the information on my first check. Sam (female employee on the phone) was rude and threatening on the phone and has taken my money without permission . My bank account shows withdrawal but i did not write checks for the balances withdrawnw
Never would recommend
Arrived on time, stayed on task, good cleaned up.
Employees were very next and courteous. Work was completed promptly. Very pleased with installation although it would have been helpful if windows had been cleaned upon completion.
Finished product exceeded expectations. Just gorgeous!
Everything! Great from start to finish!
Everything!
Very satisfied with all aspects of this project. Employees were exceptional and room enclosure looks amazing!
Satisfied with the appearance and quality of the enclosure.
we were very pleases and would definitely recommend to a friend
Manufacturing in house and keeping everything fairly local
Very easy to work with remedied any issues along the way, very happy with the project outcome.
The installation was professionally done with quality materials very timely!
Better communication and quality control from the installation crew. The crew did not show up on the scheduled date for the installation and did not contact me about the delay; I had to call the office to inquire and eventually the installer called me to advise they were not coming at all that day but would be there the following day. There were two discrepancies with the installation; one being discovered by the crew and the other one by me. I don't understand why the crew did not take care of the issue discovered by them. This triggered a second visit a week and a half later to complete the repairs.