Everyone from the salesman to all workers was very professional. The workers worked with us to build the enclosure. They discussed all problem areas with us and we worked together to solve the problems. The result was the enclosure we had hoped for. There were a few minor adjustments and touch-up areas after the major work was done and Mike worked wholeheartedly with us to complete the work. We are most happy with our sunroom and feel also that we’ve been treated like family by Patio Enclosures. Thank you!
Salesperson had great information about the company and products also the crew teams work was excellent.
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Everything was fine until it came time for installation. The order was incorrect and had to be reinstalled. During this time, no communication was provided on how the issue would be resolved. A supervisor eventually had to come out and reevaluate the project, at which point you promised it would be done correctly. That process took another month and a half, and the final product still showed poor craftsmanship, requiring me to make additional touch-ups and repairs myself.
As a result of this experience, I have lost all confidence in this company. Additionally, I later learned the company has limitations on the products they can provide. Had I known this from the start, I would have gone with another company.