Communication after installation is poor.
The experience was both professional and the installation crew was efficient and friendly.
Initially all went well. Nice salesperson. The wait time was quite long but okay with it. Sent two people out at different times to measure but measurements are wrong when installer actually was installing! The original installer was very good snd explained everything. Had to recorder screens because of wrong previous measurement. Another wait! Sent a different installer to finish after saying we could have the first one return. Screens and door finally installed and door was a different color from the frame. The second installer finished snd asked me to sign paperwork about the job he completed at which time I noticed gaps between the door snd frame on both sides. Was not happy. He said he could fix thst snd used caulking. Not sure the caulking will hold up. Signed blank form (not too smart on my part) and he left. Was told someone would come by to inspect/follow up. NO SHOW!! Disappointed as this was quite expensive snd a long wait for a small project.
Need to have the work completed correctly. Fix the problems in a timely manner. Where is the communication?
Be more honest about deliveries.