Every step of the process was done professionally, and every person I had contact with within the company from the sales person to the guys that did the work were incredible Brooke, the salesperson Tim, the gentleman who came and verified all of the measurements, Jennifer the person who coordinated the dates the work would be done, and Kuldip, the gentleman that was over the team that physically did the work.
Everyone was incredible. I have already given the phone number for Brooke to someone else looking to have work done on their patio.
Only thing that didn't please me was the price. But I understand.
Did a great job converting a 24 year old screened porch. Not easy
Professional experience
They are very professional and the materials are high quality.
Everything.
Additional Comments - Dominic Miles is a great representative for your company.
Great quality!
Process from sales to installation was tight and communication was excellent
Installation Crew - Mark was FANTASTIC. He is extremely hard worker, took zero breaks and worked until past dark in day 1. Next day he arrived early and finished up, making sure he demonstrated how it all works. He represents the company extremely well, attention to detail and perfection
Work Done Right - Again.. Mark was amazing
Recognized Excellence - Besides Mark…. Jennifer was also very responsive and provided good information along the way
The sunroom has much more light and the ease of opening the windows plus the security to lock them!
Recognized Excellence - Both salesperson, Deborah Harris and installer, Mark, who did the entire job by himself.
Recognized Excellence - Jennifer was extremely responsive when we had questions along the way. Our installer, was extremely efficient, clean and did a wonderful job. He even cleaned the porch off for us!
Excellent service and very professional.
Employees were friendly, professional and committed to quality and workmanship.
The quality of the installation. I still don’t have an answer to the problem. I was threatened to cancel the warranty, even though the project wasn’t completed if I didn’t pay in full. I was denied talking to anyone above the project manager.
I was happy with the quality of the materials and the precision of the installation.
They are quick to make things right.