We cannot say enough good things about our experience with Parry. Every step of the build was enjoyable and we are blown away by our new home. Parry far exceeded our expectations. Every employee that we worked with was so nice and truly showed that they cared about us and our build. Parry absolutely goes above and beyond to treat you like family and make you feel as if you’re their only customer. We would definitely choose Parry to build with every time if we had to do it a million times over.
Everyone at Parry was great to work with and helped us navigate through all of the decision making!
Personal Builder Questions - There were a few times that it took longer than expected to receive answers on some changes, but nothing major and it was far better than I expected with how crazy the labor market is.
NP W-Explain - 10. The overall home seems very well constructed and I felt that we got a lot for our money compared to other builders.
NP W-Explain - 10. The final product is excellent and this is a true custom build - anything we asked for or wanted was accommodated unless there was a true reason why it couldn’t be done!
Areas Of Satisfaction - When there was a problem or something wrong during the build, Parry fixed it quickly and to meet our desires/agreement
Area For Improvement - A more detailed timeline or schedule would have been helpful, but understand that is hard to predict today.
NP W-Explain - 10- every person we have worked with throughout the entire home building experience from start to finish was amazing.
Areas Of Satisfaction - We were immediately notified of any issues that came up during the process and Parry dealt with them quickly.
NP W-Explain - I have already recommended Parry Custom Homes to all my friends. I give them a 10 out of 10 in everything. Justin Parry is a extremely honest and upstanding man.
Areas Of Satisfaction - They're very particular on workmanship, which is a good thing.
Subcontractor Concerns - All of the contractors went way above expectations and their cleanliness was outstanding.
Area For Improvement - When I had concerns , they took care of it. I had concerns but there were no areas where they fell short.
Additional Comments - They currently do builder work and they really do go out of their way to make sure that you are satisfied and happy. They did good work.
Schedule - There wasn't really a schedule.
NP W-Explain - We would rate it as a 9 on a scale of 1 to 10. They were a pleasure to work with, the quality was excellent, and they assisted us throughout the entire process.
Areas Of Satisfaction - They exceeded our expectations in terms of communication, which was excellent on a weekly basis. We requested many personal touches, and they were extremely personable and helpful.
We are extremely happy we picked Parry as our builders. Everyone that we encounter throughout our build was amazing ever step of the way.
NP W-Explain - 10 - Great company that produces great results
Recognized Excellence - At move-in Mark was great at explaining everything - Throughout the process Brian was great at keeping us in the loop and on top of any issues.
I would highly recommend Parry Custom Homes because they did a great job!
Their process is very straight forward and easy.
Our home took approximately nine months to build. Although the wait can be stressful at times it was well worth it. The quality of our home is amazing and the price was very affordable. All of the contractors and employees we worked with were amazing! If you are considering building we highly recommend Parry Custom Homes!
I believe that Parry is superior to other builders of similar size and status in the market. I would recommend them over their direct competitors.
NP W-Explain - 10 The quality of the house and the care that Parry Custom Homes employees show their customers is unmatched. They treat their customers like “family” and go above and beyond to make sure all expectations are met to their standards.
Areas Of Satisfaction - Parry Custom homes goes above and beyond to make sure their customers are satisfied with their home. During the process, they make you feel part of the “family” and treat your home “as their own”. This goes a long way to building trust and creating an amazing experience.
Additional Comments - Overall, we’d like to thank everyone at Parry Custom Homes for the “family” culture they promote and the unmatched quality in their home building. From beginning to end, everyone played an integral part in us feeling more than just a “customer”. They build a relationship of trust during the home building process that is unheard of these days and leads to an amazing experience by the end of it.
Area For Improvement - Zero. Parry is the best!
I would recommended Parry Custom Homes to anyone because their homes are built solid and beautiful and their customer service matches the integrity of their builds.
NP W-Explain - 10- we are very pleased with the quality of our home, the timeline in which it was completed, and especially the customer service.
Additional Comments - We had an overall wonderful experience and would build with Parry Homes again.
The Parry experience makes you feel like you are their family instead of a number.
NP W-Explain - Parry has done a quality job. We are very happy with our home.
Additional Comments - The whole Parry family and employees have made the home building process a great experience.
It was a great experience and everything was done with excellence.
Areas Of Satisfaction - They were above and beyond. See final comments below.
Subcontractor Concerns - Nope. A lot of contractors suck but the Parry team selected the right crews to work for them.
NP W-Explain - 10 Everything was as smooth as it could be. In a Covid world with service and materials falling apart, Parry was extremely easy to deal with. There were no “problems” there were just solutions. It’s refreshing to deal with a company that actually provides service and does what they say they’re going to do.
Area For Improvement - I’m sure there are some areas. Nothing stands out though. I’ve heard horror stories from other friends that have built homes and we don’t have any of those stories.
Additional Comments - We were happy that we chose Parry. Nothing is perfect, but our experience was totally positive. There were multiple times that the way Parry handled our issues, it reinforced that we chose the right builder. I would Absolutely recommend them to anyone looking to build a home.
Recognized Excellence - Brian made me feel confident things we weren’t satisfied with would be taken care of.
Additional Comments - Most of the subcontractors were excellent, particularly the stone workers.
NP W-Explain - 10 - parry was great to work with. They worked to build personal relationships and you felt their investment in the build
Areas Of Satisfaction - We loved the house we built but seeing it finished really knocked it our of the park
I will always recommend Parry Custom Homes to any of my friends hoping to build a home. Their attention to detail and motivation to build a quality home is apparent in every step of the process.
NP W-Explain - 10 Regardless which builder you choose, building a custom home will always present challenges. Parry Custom Homes always took the time to ensure things were done correctly and to our satisfaction.
Additional Comments - Building a home during the day of COVID was a challenging experience. It was certainly difficult to establish relationships and make decisions through ZOOM. I believe everyone made the best of an awkward time in society and we still came out with a beautiful house we will call home for the rest of our lives. We'd like to thank the entire Parry team for helping to design and build our home.
Overall we had a great experience! Even with the bumps in the road, everything was fixed as promised and turned out exactly how we wanted.
Areas Of Satisfaction - Having the whole team welcoming us and fixing any last minutes touches on the day of closing was great!
We would recommend to family and friends and have already! Quality construction
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Parry Custom Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys