Overall the project turned out really nice.
I found it easy to work with each of the staff, each step of the way, starting off with the positive interaction with the estimator, Michael. The office staff were pleasant and responsive and on top of things. Jason was our project manager and was ready with answers to my questions. The crew of Eduardo, Antony, and Immanuel were pleasant to work with and they paid attention to the details of the job. We're pleased with the result. The difference between the 1950s siding and the new is huge!
It was great to have such a great team working to complete our project. Certainly not their biggest job but treated us like we mattered. They did a great job.
We had a older post and pier built home with ugly skirting and wasn’t sure that any contractor would be able to make the home look modern but let me tell you Pacific exteriors was able to amaze us, looks like a normal new home nowThanks for a job well done
The job was professional and detailed. The work crew were great - hard working, friendly and courteous. I really enjoyed them. I got a good value for the job done. We continously receive compliments on how nice the house looks. Definitely, I would recommend Pacific Exteriors to others. It is nice to do business with a company like this. Thank you all very much!
The new siding is an improvement over the previous siding which was dated. A cleaner look.
Superior in all phases of the project. An unavoidable delay b/c of rain and the coronavirus that put off painting the Hardie board til spring, but they got right on it and it looks great.
I would recommend that anyone who is planning to install new siding on their home call Pacific Exteriors and include them in your project.
We love our new siding! Our project manager answered all of our questions and even helped us on color ideas. All issues on our older home were fixed as the new siding was installed. The crew lead and project manager took extra time to show us areas that we wanted to see when the old siding was removed. The crew was extremely efficient and courteous! The entire house was done in just over a week, including three new windows installed. Follow up was great to ensure no details were missed. Thank you!
They are definitely a higher level of experience than a lot of other contractors. They pay attention to detail and they stand behind their work.
They were very professional. The workmanship was excellent, and they did a quality job. The crew had a great work ethic. They showed up every day on time, and did an outstanding job.
I feel like they were flexible to my needs as a consumer. On a personal level, the working team was accommodating as far as timelines and my special requests.
The company and project manager responded quickly and well to our input and questions regarding punch list issues. In fact, the installers did a great job under difficult conditions because of constricted work space.
They did a great job on my house. The job site was kept clean and organized, and the final product was a dramatic improvement in appearance and durability over the original wood siding.
If it came up, I would. All that has come up was the material type.
Very professional experience, top to bottom. I got several bids for my siding project, and it was a no-brainer after Pacific Exteriors came through. Their price wasn't the lowest, but the level of experience and expertise was worth the extra cost when it came to comfort in making my decision. They were timely, listened to my concerns, fixed problems as they arose, and worked around my schedule. I'm not the easiest customer to please, and when spending tens of thousands of dollars, I expect an excellent outcome. This is what I got, and my house looks like-new. If I had to give one thing that could be improved, it would be the touch-up painters afterward. They did not speak English and needed to make multiple return trips to get things right. That said, P.E. made sure I was satisfied before it was all said and done. I'd definitely recommend them.
I was thrilled with the service, the quality of their work, and the time it took them to complete the process was very impressive. It took less than a week and it looks beautiful.
I am very happy with their work.
Before and after was just amazing. Totally transformed the house.
they do good job
I would just say that the process was clear, professional, and easy for us, all the way through.
I was extremely pleased with the level of service and quality of work performed by Pacific Exteriors to meet my needs for siding and painting, as a one-stop solution. Ron (salesperson), Steve (project manager) and Benito (installation supervisor) did a herculean job in their respective areas of expertise and I consider them as consummate professionals.
Pacific Exteriors finished a re-siding project that had been started in an earlier phase of remodel, and then painted the whole house. They were able to match the earlier style, and provide good solutions for the few areas of the house that were atypical. The end result looks really sharp, and I feel good about the structural integrity of the exterior.
Pacific Exteriors was easy to work with, they were reliable and did a great job. Steve was an awesome project manager.
Areas Of Satisfaction - I was happy with my overall experience with Pacific Exteriors. They are clearly customer focused and do a great job communicating.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pacific Exteriors LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys