Quality product expertly installed. Thank you!

I enjoyed the entire thing. Workers were very polite and respectful.

They did fine work.

Even though they are not a local company, we were especially satisfied with Pacific Bath’s high level of professionalism and responsiveness throughout the project. From the initial consultation to final installation, the team demonstrated exceptional attention to detail and a commitment to doing the job right. They made a couple of return visits without hesitation, showing genuine care in ensuring every element of our Kohler walk-in bath and shower met our expectations. What stood out most was their willingness to listen and tailor the installation to suit our preferences, making the entire experience feel personalized and seamless.

They paid very good attention to detail

Brian and Aaron were the best in installing our walkin. Very friendly and got the job done. Steve even showed up and helped us make a change to the original plans (that Aaron and Brian pointed out)

It is expensive, but the install was well done.

Overall decent install. However I still have a cracked floor tile that they have not returned my calls on.

I have called several times to get things fixed. We have not been able to use our shower at all. It has been 2 weeks since the job was supposedly done.

It’s a beautiful product, I’d recommend a Kohler LuxStone shower.

There was pressure to sign without reading document.

Great attention to detail. They were very careful to not damage any nearby walls, trim, etc and they used vacuums and barriers to minimize dust.

Very informative. Good quality product. Came across a few too many problems that could have been avoided with closer inspection. Took longer than planned.

Better coordination between the sales person's project description and what would be a part of the project would be helpful.
The project as I was told it would be didn't quite match what was able to be installed.

See comments below

The crew at Pacific Bath were on time, courteous, respectful, and did a wonderful job. We are very happy with our new tub.

The project went smoothly from start to finish. I am very pleased with the company and it's representatives.

I never recommend anyone unless someone asks who did a job for me.

My installation team for my tub to shower installation was fantastic in many ways. They took particular care traversing my stairway which was VERY challenging. They put down a walking path over my rugs and securely covered the carpeting on the stairs. Every night they tidied up which was most appreciated.

Pacific bath was higher cost than other companies I looked into but I chose them thinking I would get a better quality job. This is where I am disappointed. I will say the workers were kind and respectful but the original crew was here until 8 pm the second day from 8 am. That is too late for me especially when they said they would be done by 6. They left multiple gouges in the wall and ceiling and door molding. They scuffed the vanity. The caulking looked terrible and the doors were on backwards. When I talked to the project manager he sent someone out to look at it and assured me it would be fixed and they would call to set up a day. Monday comes no call and no return of my voicemail, Tuesday I have to call and a date was set for someone to come Friday. 0930 Friday no one is here and no call. When I call no one answers and then I got a callback and was told he had no one to come today. Now I’m very frustrated and tell him so. Eventually he calls me back and says he found someone to come. Dalton came and I will say he was kind and repaired the mess. At this point I’m just frustrated with the whole thing and probably wouldn’t recommend pacific bath.

It only took 2 days as we were told it would. The shower looks nice.

Timely, quality work.

In home presentation was very informative and representative very personable.

Communication needs to be better. We placed our order and then heard nothing for a couple of months. Due to weather our install was delayed, not

I would prefer the door be frosted glass rather than clear... having hard water makes it hard to keep spot free.