The job was rushed and the quality of work was not on par with what was communicated to us during the point of sale. Our custom panels were cut on site and the panels have scoring along the edges. The caulking was very messy and areas were not fully sealed. The team did not execute a job to our satisfaction and management did not resolve our concerns in a timely manner.

Products delivered quickly and the install was fast too. No delays.

They were professional, yet friendly throughout the entire process.

From initial contact to completion staff polite and responsive

The in home demonstration was very good and informative

Exceptional communication, excellent work, fantastic attention to detail

Great experience from start to finish.

Explaining the time line and problems that may happen during the instalation

The salesman and installers were top notch! In and out in 2 days. They got me on the books incredibly fast. Awesome company!

Overall; the rep's home review; the site work prep; the work action and the finished installation. questions and coordination of grab bar installation and the seat was wonderful.

Very satisfied. Installed walk-in shower is everything as advertised and more.

I would have concerns, about encouraging my friends or family members to use Pacific bath without being very thorough in the process to make sure they’re getting what they are looking for as well as an installation team that doesn’t cut corners.

It was fast and easy to set up. It only took two days. Minimal impact to us and the functioning of the house. Afterwards it looked great. Most off all we are happy with the overall results.

The amazing customer service, the quality of the work done, and in a very timely manner.
I highly recommend this company.

They through my shower sprayer away without asking me if I wanted to keep it. Also lthey didn’t finish in 2 day so on the 4th day I missed s baseball game I was schedule. To attend. Other than that the shower is great

Clear communication from start to finish; really good work on installation; quality of Kohler

I would recommend but advise my friend to closely review the parts list and question every detail to avoid any the problem we had (see #2 below).

Were on tie, courteous, cleaned up before leaving each day, suggested some alterations from original plans that made sense.

The teams were efficient and tidy. They were friendly and willing to answer questions and the finished product is perfect for me.

My friends are dead or live in another state. The odds of me making new friends are slim to none since I rarely leave my home.

Very happy with the product, fast installation and great installers.

Follow up with placing a toilet.

I would recommend Pacific Bath to a friend or family member. I am very pleased with the shower well worth it.

Speed and cleanliness, professionalism

Everyone was very nice and made sure any questions I had were answered. I would hope they would be like that with anyone and everyone