The work was good but always felt speed and completion was more important than care and concern overall. For example, door was taken off bathroom to be able to get tub in. Door was new as had replaced all doors in house. It was dinged x 2, not big dings/gauges but the baked finish in two spots now has touch up paint. First the tech questioned their responsibility...no other doors of the 9 I had replaced have dings/gauges and I had cleaned/dusted before project began. Main interest was getting done and out. So would not recommend.

The work was done professionally and on time with the original timeline,

Timely and professional service

Warren the installer was wonderful

Could not have had a more stellar experience - from salesperson to installers!

It was not high pressure when the sales rep Leslie came out! She was very professional and really knew her product! I wish there were a few more options to choose from on the accessories!

Very professional

The team had excellent communication and all the people we interacted with were very professional.

They did what they said they would do when they said they would it. Workers were excellent, “nose to the grindstone” no wasted time or energy.

We loved our installers Kia and his helper( sorry forgot his name). They were very professional and meticulous with detail. Very impressed with their work ethic. Would definitely recommend to friends and family

Luxstone and Kohler equipment is great and easy to maintain, shelf locker, grab bar and folding seat work as designed & overall shower looks beautiful!

Both the in-home sales presentation and the installation crew did a great job giving us all the information we needed. The follow up phone calls were also appreciated. Thanks!

If someone were to ask me about a recommendation for a shower install, I would recommend Pacific Bath without question.

The communication was phenomenal. I really appreciated being informed throughout the whole process.

The team of installers arrived on time and prepared. They clearly explained their procedures and made certain I was on board with each step. I was given opportunity to ask questions and express preferences throughout the process.

This was a very positive experience and I would not hesitate to recommend Pacific Bath to my friends or family.

It’s was a new experience going from a tub to walk in shower mo

On time, great workmanship, beautiful results. We really appreciate being able to work with a local company that stands behind its quality and product.

Pacific Bath provided a bid $8,000.00 over the other bid I received. What sold me was the site visit was professional, the thorough assessment, and sample material/colors to choose from. In addition, the product is made in the U.S., and the install team was local.

Delivered what was promised, when it was promised

Very good experience! The crew did a great job, kept everything clean as they worked. Finished on time. I wanted a quality tub and knew Kohler was very high quality.

Working with Pacific Bath for our shower remodel was an enjoyable experience, especially knowing that Costco is backing each project through its partnership with Pacific Bath and Kohler. Installers were skilled professionals. We were kept updated at all times.

Workmen were prompt, friendly, professional and they did a fantastic job. And they cleaned everything up when the job was finished.

With custom baths, you get what you pay for. We paid for Kohler quality and that's exactly what we got with Pacific Bath. Quality sales, quality materials, quality installation. Nothing but the best from Pacific Bath.

From the sales presentation to installation, everything was professional and timely. We are very pleased with the results.