It is unlikely that anyone I know will purchase a walk-in bathtub but, if they do, I will mention Pacific Bath.

Follow up with placing a toilet.

I would recommend Pacific Bath to a friend or family member. I am very pleased with the shower well worth it.

Speed and cleanliness, professionalism

Everyone was very nice and made sure any questions I had were answered. I would hope they would be like that with anyone and everyone

The shower is nice and all the people we spoke with and worked with are great but it is a very expensive product and install for a shower replacement.

Workmanship

I would certainly recommend them, and at the same time, I would recommend comparing prices and quality with other companies.

Everyone I worked with; Francisco, JohnMichael, Jason, Dan, Anthony, Rita, and Jim, have been wonderful. (I hope I didn't leave anyone out) They were able to work through difficulties to resolve all issues. And I have the most amazing shower. Now safe for my husband. Thank you so much.

The product is beautiful but the customer service stinks!

Installation was timely and professional.

Warren and his co worker were really great!

The experience and quality was excellent. Price high for recommending to others

Very good experience, knowledgeable personnel sales, coordination, and installation crew.

I love my bathroom renovation. it's great to see the old bathtub and dirty tiles gone. The Kohler products used are very high quality and I love the fact that I no longer need to clean and maintain old tiles and mold. Pacific Bath is worth EVERY PENNY. It costs more to hire them, but quality matters. The installers were professional, knowledgeable and perfectionists. It mattered to them that the work was done on time and they installed everything as if they were renovating their own home. I would recommend them to everyone!

Responsive people! I received a call back within 5 minutes of a request for information. All of your employees were great. Efficient and professional. Shoutout to Scott, the on-site project manager, Sam the plumber,and installers Craig and Ty!

I was highly impressed with the Kohler products and that it only took 2 days to redo our whole shower. It looks beautiful.

From start to finish, from the in-home sales person, the install scheduler, and the install team, they all flowed like clockwork and made this whole process so easy.

Everything was done to make sure I got the safe walk on shower I need

The work was quick and I love my new shower

I liked everything. Wish there wasn't a glitch with the pivot door not fitting. Also the team should have advised the pivot door would not work with the selected location of the grab bar. Those little details are important in the planning stages. However, kudos to the crew for standing by for a short amount of time to allow a new fan light combo to be added to the ceiling.

Full Service package deal was useful for us as we were adding the Pacific Bath piece to water damage mitigation to upgrade our upstairs bathroom. We were able to agree on the quality that Kohler would provide, the specifics of the Luxstone, style of valves and faucets with the packages shown. The 4 to 6 week overall schedule, and 4 day installation for a bathtub and shower from start to finish was very doable for us. The life time warranty on the installation was reassuring given some issues we have been aware of from others who installed standard tile shower walls and floors.

Fast, well explained, quality products

Team leader demonstrated competence and experience, adjusting approach to our job which resulted in a much better final outcome.

We were a bit confused by apparent crew changes, although everyone seemed nice enough. Were some of them being trained on our job?