Overall, would not recommend. I do have two more baths that need addressing , but don’t feel Kholer/ Pacifi Bath met my expectations the first time.
Not sure if we feel that the high cost = the value that was sold to us.
The new shower looks great
Your cheap parts inside the shower was insulting!
A plastic seat that’s very slippery if soap gets on it
Your very cheap shelf with to big holes in the top , what in he:: will we use that for
Almost $17,000 and you put that crap in the shower!
Your workers did a fantastic job until they installed those cheap parts !
The install team was fabulous
Bathtub was nicked due to a sharp object being dropped. Bathtub wasn’t protected from possible damage and was used to store all equipment. The ceiling and wall were nicked/dented and needed repair. One installer used caulking to fill the damage in, I later had to remove the caulking and repair the drywall myself. The shower head sprayed water from the fixtures connection, upward to the ceiling.
Bathtub caulking was dripped and tracked on tile floors in both bathrooms and onto the plank flooring. Flooring was protected in some areas, but not in the bathrooms.
I have two install issues that need to be corrected and so far, while I have contacted customer service several times, several appointments to remedy the problems have been missed.
They explained the process up front so I understood the process. They started and completed the job on time and cleaned up when they were finished. It looks great!
Like this type of lux Stone
Will not recommend until floor tile is fixed
We are happy with the completed job. It is a rental home and tenants are delighted.
The sales rep was thorough with our needs. We were kept apprised of install expectations. Shower looks great!
I am always apprehensive about having someone work in my home. The team from Pacific Bath was friendly and professional, protected my home during the work, and cleaned up afterwards just right. I would have them back when I do the other bathroom.
Overall, we had 2 showers and one bath done with our project. The install teams went above and beyond for us.