Pleasure to work with Opel on all aspects of the job from sales quote to final product. I would highly recommend them to anyone in need of Opels line of work.
They did a great job installing our new front door and side lights.
They are very informative. I was scheduled ahead of the expected lead time. They said it might be 16 weeks, but they started the job by 10 weeks. Opal Enterprises is very punctual, and the crew was nice.
Everyone - everyone - at Opal is experienced and excel at their jobs. From sales, to project schedulers, to project manager to the actual crew. Everyone is excellent and care about doing their job. Also good value. Not the cheapest, but going cheap is not a good idea for home improvements. Dziękuję everyone.
Opal Enterprises, Inc. was very professional and knowledgeable. They were in constant contact, and the job quality is perfect. The follow-up is great too. I had some concerns, and they came back out.
I wouldn't say Opal is perfect, but will say there are better than most residential contractors I've worked with in the past. I feel the management and sales side is a well oiled machine, and makes sure the customer is happy but I feel there is some room for improvement on the workmanship side. Don't get me wrong, they are better than most.
I am very satisfied with my new windows and doors. The Opal representatives were all very professional and helpful.
I would highly recommend trusting Opal Enterprises for your window project. The Kolby windows installed in my home are beautiful, energy efficient and easy to clean. The process of working with Opal Enterprises was excellent from start to finish. There were no surprises. Their sales and install teams were knowledgeable, professional, timely and organized. This is a company that stands behind their work and cares about their customers!
From start to finish, Opal was a great company to work with. Courteous. Informative. Caring.
Opal Enterprise is great and reliable company that stays with you for the duration of your project and after. Excellent and professional service from the whole team. Especially big thank you to Joe and Stacy and Stephen.
My wife and I would highly recommend Opal Enterprises to friends and family!
The project went smoothly, and we are very satified with the results.
Easy to deal with. Kept me informed of where we were at with the receiving and instillation of my windows
Great service, great product.
I was satisfied with them helping with my project. They did a good job.
The doors are definitely a 4. The siding is probably a 3, and the windows a 2. I would not recommend them.
The installers were great; clean-up was fantastic; job was completed professionally
Opal Enterprises, Inc. was very professional and upfront with everything, especially with the rough situation with prices right now. They walked me through all my different options, punctual. The best was the communication; I never felt like I was being neglected during any part of the project stage. They always let me know what was going on and gave me plenty of advance notice of any changes that needed to be made. The communication and professionalism were the big things for me.
Stephen was very helpful in helping select our door, was transparent about cost and timeline, and communicated with me every step of the way. Install was smooth and professional.
Opal was professional and did their job in a clean way. It was well-done everything looks great. They were clean, fast, and did an excellent job.
I was unhappy because they used scaffolds to put my siding up, and I have cement stairs. My stairs came loose, and they told me it was normal wear and tear. I did ask the project manager to repair them, but he gave the same response, saying it was normal wear and tear. I am now having to fix and issue that they created.
It took 7 months to get the work done. No one ever updated me on shipment of merchandise. They did do a good job when they finally did the work.
Please see my comments below.
We’re planning to do more home improvements with Opal and strongly recommend their services to others in the market
We absolutely loved our experience. The work was beautiful and of high quality. The staff communicated openly and often. The workers took pride in their work and truly seemed like artists with their craftsmanship
Thank You for an excellent install!
The team did an Outstanding job!
We were simply amazed by
their precision and know how!
Generally happy with windows. There was miscommunication and misunderstanding regarding how windows would sit with existing sills.
We had such a good experience with everyone associated with our project. From Jesse and Ryan helping to make selections, and Jack making sure things happened, Special Kudos to Miro and his crew for making what could have been a stressful time into a pleasurable experience. Their attention to detail was greatly appreciated and it was obvious that the whole crew enjoyed what they were doing and took great pride in their work. Finally, Indre and Steve were terrific in keeping us informed, on track, answered all our questions, and anticipated all our needs. The project turned out great. Opal has assembled a great customer focused team that delivers high quality professional work. They certainly earned our Highest Recommendation.
Overall, very pleased with the communication and quality of work by the Opal Team. Would highly recommend them to anyone and will most likely use them for future projects.
All staff members are knowledgeable, professional, and easy to work with.
We were very pleased with the process. The beginning and assistance in choosing our patio door thru the contract and then installation.
The installers were very polite, professional, and they did a great job.
They exceeded my expectations with the quality of the workmanship.
I was very happy with the way they were professional. I only had a problem when they submitted things to management. I had to go back and forth with them. On the other hand, whatever they said, they did to my satisfaction.
Opal was fantastic to work with! Jack the PM was responsive and communicative! Indre and Kristen in the office were great. Mirek, our on site foreman, was the best of the bunch. What a quality craftsman!!
Yes workers knew what they where doing
Opal was terrific to work with from start to finish. They were very helpful and informative as we made a decision about the windows to install. They did a great job communicating in the time leading up to the installation. They were very professional and high quality with the installation.
Very professional work. I am very pleased. Work was done on schedule.
Awesome experience. Cannot recommend them enough!!
We were highly satisfied in every aspect of Opals Enterprises, Inc's work from the office to the onsite support and management. I would highly recommend them to anyone interested in windows and siding.
Opal did a wonderful job from Mike sale rep to Stacey in office to Karl head of installation. My double door replacement look great and was installed to perfection. Thanks Opal!!!
Great customer service and results for our project. VERY satisfied and so glad we went with Opal. Money well spent! I get so many compliments on our house.
Great process, quality work, punctual, kind crew.
We worked with Opal on two separate occasions and we were more than pleasantly surprised and satisfied with the quality of work. Not to mention everyone on the team, from our sales rep., Ryan, to our Project Manager, Jack, our crew leader, Wojtek, and even the administrative staff were so pleasant to deal with and were always on top of every request or question we had regarding our projects. We would highly recommend Opal Enterprises to anyone that is looking to have their money well spent on exterior projects.
I have used Opal for four home projects. They are great to work with, do great work and keep the cost reasonable. I wish they did bathrooms.
Outstanding experience with OPAL and the workers Will definitely recommend to friends and family. Great job OPAL! Very satisfied customer.
Everyone was friendly and did a great job. There were a couple of instances where the drawing didn't go with the way the job site was going but they made adjustments and everything looked really good.
Hello i recently replaced my windows and patio doors and couldn't be happier.The quality of the windows [Kolbe] and the sliding patio doors [Anderson] is superior to the original windows. I am very happy with the crew who did the work, they were professional and did a good job from start to finish.
I thought that Opal did a great job with quality craftsmanship and timeliness. I will continue to seek services with them in the future.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Opal Enterprises, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys
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