Overall, it was a good experience.
The service was professional and excellent.
The salesperson was very helpful, even when I called to ask questions. He was very informative. He was informative during his presentation. The installers were very nice, professional, and we were very happy with the work.
The work was done very good and quick.
Opal was a very honest and easy to work with enterprise
All our jobs have been completed to our satisfaction and above. They've done numerous jobs for us and we will keep going back.
There is something significant and meaningful in creating lovely homes for people. Opal understands that. It is my pleasure to recommend them.
Sales process was transparent and no pressure.
My family has high standards. Opal Enterprises satisfied them for our project. And, we are sure they will deliver excellence and value for any and every client they have. Call on Opal.
I am very happy with the work done. Everyone involved was professional and did a good job. I would use this company again
Had an issue with my newly installed $8,500.00 door. I had a customer service issue and called them twice. I was told somebody would get back to me to fix. No follow up and the frustrating thing was they were three doors down from me replacing a few windows. Terrible!
They did great work with good workmanship.
Such a great company and people to work with. First class communication from start to finish. Would highly recommend
I am happy with the work they did, and everyone we talked to was great.
If asked, i surely would recommend Opal.
Great experience and outcome - house has been transformed!
We ordered a new front door from Opal. Everything and everyone was great from sales to installation. Beautiful door really modernized our home, extremely happy with Opals service.
Competitive pricing, quality workmanship.
Our sales person was aboveboard and clear in all his explanations. We really liked the frequent communications we received from the main office. These communications provided information on each step of the process while we were awaiting the delivery of the windows. We were never left in the dark while awaiting the manufacture of the windows. The team installing the windows were also identified prior to install. During the day of install the installers protected our house from messes. The installers had a long day and were very pleasant and answered all our questions. They had to reinstall all the inside window trim and it was a better job then what we originally had. This was the second time we had used Opal and we have already recommended someone to,them and they have hired Opal to install their windows. We are very happy with their work and will not,hesitate to,hire them in the future.
Excellent experience working with Opal, from the initial contact to installation
I was satisfied with their work and how fast they were able to complete the job.
We were very satisfied with Opal Enterprises. Our doors are beautiful. They were installed well and delivered before expected. Communication was great! And the price was excellent. Highly recommend!
Opal replaced two sets of patio doors for us. They were super easy to deal with throughout the project. And they did a perfect job of it for us. We love our new doors and would definitely recommend them to anyone considering new or replacement doors.
Some of the workers didn’t take Diane seriously - treating her as someone who didn’t understand/need to understand the work being done. Quite the opposite is actually the case.
We had wonderful service with them. The price was fair, they did quality work, and there were no delays.
Amazing craftsmanship and a wonderful crew. I love the job they did.
They were very receptive during covid even though my product was on back order for so long. They kept me informed throughout the whole process.
Opal was prompt and courteous. The installers were knowledgeable and friendly.
We have experienced the running of a top notch company. The level of customer service is outstanding, communication was outstanding, and everything about our experience was above what we expected. Opal did awesome workmanship and if we had a slight issue with anything they were prompt to address it.
Great customer service
Opal Enterprises returned phone calls as we were collecting estimates when some of the other companies never did.
They had done such a good job with the first job, I used them for a different job.
We have recommended Opal Enterprises to our friends since we had service done.
Already have.
I have watched Opal’s work over the years thru-out Naperville. I saw the quality of craftsmanship that stood the test of time. They had my trust. They are the BEST at what they do. Excellent staff and workers…I love the end result and will call upon them again.
After working with four other companies, Opal Enterprises made finding and ordering our new front door super easy.
I have on many occasions.
Pleasure to work with Opel on all aspects of the job from sales quote to final product. I would highly recommend them to anyone in need of Opels line of work.
They did a great job installing our new front door and side lights.
They are very informative. I was scheduled ahead of the expected lead time. They said it might be 16 weeks, but they started the job by 10 weeks. Opal Enterprises is very punctual, and the crew was nice.
Everyone - everyone - at Opal is experienced and excel at their jobs. From sales, to project schedulers, to project manager to the actual crew. Everyone is excellent and care about doing their job. Also good value. Not the cheapest, but going cheap is not a good idea for home improvements. Dziękuję everyone.
Opal Enterprises, Inc. was very professional and knowledgeable. They were in constant contact, and the job quality is perfect. The follow-up is great too. I had some concerns, and they came back out.
I wouldn't say Opal is perfect, but will say there are better than most residential contractors I've worked with in the past. I feel the management and sales side is a well oiled machine, and makes sure the customer is happy but I feel there is some room for improvement on the workmanship side. Don't get me wrong, they are better than most.
I am very satisfied with my new windows and doors. The Opal representatives were all very professional and helpful.
I would highly recommend trusting Opal Enterprises for your window project. The Kolby windows installed in my home are beautiful, energy efficient and easy to clean. The process of working with Opal Enterprises was excellent from start to finish. There were no surprises. Their sales and install teams were knowledgeable, professional, timely and organized. This is a company that stands behind their work and cares about their customers!
From start to finish, Opal was a great company to work with. Courteous. Informative. Caring.
Opal Enterprise is great and reliable company that stays with you for the duration of your project and after. Excellent and professional service from the whole team. Especially big thank you to Joe and Stacy and Stephen.
My wife and I would highly recommend Opal Enterprises to friends and family!
The project went smoothly, and we are very satified with the results.
Easy to deal with. Kept me informed of where we were at with the receiving and instillation of my windows