We were very pleased with the process. The beginning and assistance in choosing our patio door thru the contract and then installation.
The installers were very polite, professional, and they did a great job.
They exceeded my expectations with the quality of the workmanship.
I was very happy with the way they were professional. I only had a problem when they submitted things to management. I had to go back and forth with them. On the other hand, whatever they said, they did to my satisfaction.
Opal was fantastic to work with! Jack the PM was responsive and communicative! Indre and Kristen in the office were great. Mirek, our on site foreman, was the best of the bunch. What a quality craftsman!!
Yes workers knew what they where doing
Opal was terrific to work with from start to finish. They were very helpful and informative as we made a decision about the windows to install. They did a great job communicating in the time leading up to the installation. They were very professional and high quality with the installation.
Very professional work. I am very pleased. Work was done on schedule.
Awesome experience. Cannot recommend them enough!!
We were highly satisfied in every aspect of Opals Enterprises, Inc's work from the office to the onsite support and management. I would highly recommend them to anyone interested in windows and siding.
Opal did a wonderful job from Mike sale rep to Stacey in office to Karl head of installation. My double door replacement look great and was installed to perfection. Thanks Opal!!!
Great customer service and results for our project. VERY satisfied and so glad we went with Opal. Money well spent! I get so many compliments on our house.
Great process, quality work, punctual, kind crew.
We worked with Opal on two separate occasions and we were more than pleasantly surprised and satisfied with the quality of work. Not to mention everyone on the team, from our sales rep., Ryan, to our Project Manager, Jack, our crew leader, Wojtek, and even the administrative staff were so pleasant to deal with and were always on top of every request or question we had regarding our projects. We would highly recommend Opal Enterprises to anyone that is looking to have their money well spent on exterior projects.
I have used Opal for four home projects. They are great to work with, do great work and keep the cost reasonable. I wish they did bathrooms.
Outstanding experience with OPAL and the workers Will definitely recommend to friends and family. Great job OPAL! Very satisfied customer.
Everyone was friendly and did a great job. There were a couple of instances where the drawing didn't go with the way the job site was going but they made adjustments and everything looked really good.
Hello i recently replaced my windows and patio doors and couldn't be happier.The quality of the windows [Kolbe] and the sliding patio doors [Anderson] is superior to the original windows. I am very happy with the crew who did the work, they were professional and did a good job from start to finish.
I thought that Opal did a great job with quality craftsmanship and timeliness. I will continue to seek services with them in the future.
The staff at Opal were extremely well organized and excellent communicators from start to finish. The sales process was educational and was not stressful or pressure-filled. I found Opal's prices to be in line with other estimates, but I felt that the service I enjoyed was exceptional. We had a schedule we were trying to hit, and Opal did everything they could to accommodate us. From the start of the process through completion, the project was extremely well planned and managed, and working with the personable Opal staff was truly a pleasure. The installation was done on plan and professionally. I would recommend Opal without reservations to friends and family.
From the first sales visit to the end of the project, they were professional, on time, cleaned up and did a great job. They made sure anything that wasn't what we thought should be, was made it right.
Great communication throughout project and very professional staff all the way around
The folks at Opal were terrific to work with. Everything promised was delivered.
Skilled professionals from the estimate, delivery, installation & clean-up. Great office communication and prompt response to inquiries and concerns.
4.5 StarsOur project with Opal included re-siding and re-trimming our home with James Hardie Fiber Cement. We opted to include window and door crowns and sills to the front of the house, including the garage. We selected Deep Ocean for the siding color and Arctic White for the trim. In addition to the siding, we added a front portico to improve our home’s entryway and gable vents to add some extra character. Finally, we also opted to replace our front stoop for the portico to rest on (third party).The team at Opal was amazing to work with. We started out with Ryan (our sales rep) who walked us through options and shared some ideas on the design. Ryan came out a second time to answer our questions as we shopped around, and gave us an awesome walkthrough of what it would look like when complete. We decided to go with Opal because we really liked how their previous projects around the neighborhood turned out. We found that Opal was a bit more expensive for siding, but with all the additional options including the portico, their estimate came out around the same as other companies. We signed their digital agreement (which was really convenient) and kicked off our project.Ryan confirmed our production date and finalized all the details with us the week after signing. We felt pretty good at this point. It had rained A LOT this spring and the company we selected to pour our new front stoop was severely backlogged. Opal planned to start work in June and was actually ahead of their production schedule. We decided to move forward with Opal starting work early and catching up when the stoop was poured to build the portico.Tear down of the current siding began, and the crew was super great to work with. Steve, Jack, Mirek, and team were top notch. Mirek, who was on site every day, really is a pro at siding and building porticos. The final product looks amazing. Jack really helped us navigate through issues that popped up and gave us expert options to fix them right away.One major issue that came up was the front stoop delay because of weather backlogs. Opal was EXTREAMLY flexible and finished the siding and came back out to complete the portico when the concrete was poured and fully cured (one month later!). We were pretty stressed out about it and Steve and Jack worked around it. Thanks Opal. Electric for the portico was an issue, too. We had to run electric separately as Opal did not have electricians on staff. Opal has very skilled staff, and I would recommend they cover all trades if possible to provide a full turnkey service.Overall, we are very happy with the work Opal did. I would recommend Opal for anyone looking to install James Hardy Fiber Cement. They have it down to a science and their work looks amazing! Very glad we went with them for our project.Matt and Kate
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Opal Enterprises, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys