Opal Enterprises, Inc.
Customer feedback report for

Opal Enterprises, Inc.

Opal Enterprises, Inc.

Opal Enterprises is an exterior remodeling company that specializes in windows/doors and siding replacement and improvement. We work in the suburbs of Chicagoland and maintain two beautiful showroom/office locations; one in Naperville IL and another in Des Plaines, IL. Our remodeling organization has attracted some of the most enriching and talented employees. We have been installing windows and siding since 2003 and positioned ourselves in the marketplace then (and now) as an ANSWER to homeowner's frustrations with contractors. The remodeling industry is the #1 Complained about industry in the entire state of Illinois and we are combatting that negative label, one customer at a time. Our specialties include full-service window replacement, residential exterior remodeling, green remodeling, design assistance, curb appeal upgrades, and James Hardie Siding installation. We are a very proud Kolbe Windows and Andersen windows and doors dealer! Our team is committed to providing a wonderful remodeling experience. Show more

Opal Enterprises is an exterior remodeling company that specializes in windows/doors and siding replacement and improvement. We work in the suburbs of Chicagoland and maintain two beautiful showroom/office locations; one in Naperville IL and another in Des Plaines, IL. Our remodeling organization has attracted some of the most enriching and talented employees. We have been installing windows and siding since 2003 and positioned ourselves in the marketplace then (and now) as an ANSWER to homeowner's frustrations with contractors. The remodeling industry is the #1 Complained about industry in the entire state of Illinois and we are combatting that negative label, one customer at a time. Our specialties include full-service window replacement, residential exterior remodeling, green remodeling, design assistance, curb appeal upgrades, and James Hardie Siding installation. We are a very proud Kolbe Windows and Andersen windows and doors dealer! Our team is committed to providing a wonderful remodeling experience.

We are members of the Certified Contractors Network, Naperville, Glenview & Des Plaines Chamber of Commerce. We are a proud Better Business Bureau Accredited member. Opal Enterprises is an EPA Lead Certified Contractor which means we care and follow the rules set for our industry. Opal was named a BIG 50 Contractor in 2012, and this is a lifetime award! Opal Enterprises is consistently mentioned in the Remodeling Magaizne top 550 contractors in the country year after year! All of these organizations have taken the time and effort to explore Opal Enterprises, and they have validated that we are fully insured, licensed, accredited by several manufactures!

Opal is proud to be an Elite Preferred James Hardie Siding Contractor. This means we install James Hardie Fiber Cement siding correctly and beautifully!

Windows by Opal Enterprises is an exclusive Kolbe Window dealer and installer!

Opal is a certified installer of Andersen Windows.


Our mission statement: Have a Wonderful Remodeling Experience with Opal Enterprises! We know you do not change your exterior cladding of your home v often, so when you are ready, do the project right with a contractor who cares about your experience!
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Types of work

Siding 529
Window & door replacement 490
Roofers 397
Gutter installation 380
James Hardie 270
Doors 30
Windows 29
Skylight 6
Replacement roof 6
Vinyl siding 5
Soffit & fascia 5
Gutter protection 3
Seamless gutters 2
Decks & outdoor living 1
Insulation 1
Masonry - brick & stone 1
Fiber cement siding 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2010
Guildmember since 2010
Guildmaster with Highest Distinction Award Winner
Guildmaster Award Winner 2015, 2021 with Highest Distinction
Feedback Milestone
5 Consecutive Great Reviews 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
50 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
20 Consecutive Great Reviews 2016
Feedback Milestone
20 Consecutive Great Reviews 2015
Feedback Milestone
20 Consecutive Great Reviews 2014
Feedback Milestone
20 Consecutive Great Reviews 2013
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Of 798 customers surveyed, 505 responded
Installation Crew
The Opal Enterprises, Inc. installation crew was organized and professional.
100%
Sales Solutions
[SALESPERSON] presented appropriate solutions for my project.
99%
Concern For Needs
[SALESPERSON] sought to understand my needs.
99%
Construction Quality
I am satisfied with the quality of materials and workmanship.
98%
Value
I received a fair value for my money.
98%
Professional & Organized
Opal Enterprises, Inc. was professional and organized.
97%
Project Manager
[PROJECT MANAGER] was courteous and professional and responded to my requests in a timely manner.
97%
Clean & Safe
The job site is kept clean and safe.
97%
Follow Up
[SALESPERSON] followed up with me in an appropriate and timely manner.
96%
Likely To Recommend
I am likely to recommend Opal Enterprises, Inc. to a friend.
96%
Construction Staff Communication
The Opal Enterprises, Inc. construction staff communicated with me effectively during the construction process.
96%
PM Communication
[PROJECT MANAGER] communicates with me effectively.
96%
Project Manager Professionalism
The Project Manager assigned to my project was professional and courteous.
95%
Problem Resolution
Opal Enterprises, Inc. effectively addressed and resolved problems.
95%
Office Staff Communication
The Opal Enterprises, Inc. office staff communicated with me effectively.
95%
Communication
Opal Enterprises, Inc. communicated with me effectively.
93%

Of 798 customers surveyed, 505 responded What does this data mean?
All project locations are approximate
Of 505 respondents, 327 left a review
4.9
290 of 297 would recommend
271
19
3
0
4
No rating
30
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Opal Enterprises, Inc. using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Opal Enterprises, Inc.

127 Ambassador Drive Suite 159,
Naperville, IL
www.opalexteriors.com (630) 355-6557