Stephen was very helpful in helping select our door, was transparent about cost and timeline, and communicated with me every step of the way. Install was smooth and professional.
Opal was professional and did their job in a clean way. It was well-done everything looks great. They were clean, fast, and did an excellent job.
I was unhappy because they used scaffolds to put my siding up, and I have cement stairs. My stairs came loose, and they told me it was normal wear and tear. I did ask the project manager to repair them, but he gave the same response, saying it was normal wear and tear. I am now having to fix and issue that they created.
It took 7 months to get the work done. No one ever updated me on shipment of merchandise. They did do a good job when they finally did the work.
Please see my comments below.
We’re planning to do more home improvements with Opal and strongly recommend their services to others in the market
We absolutely loved our experience. The work was beautiful and of high quality. The staff communicated openly and often. The workers took pride in their work and truly seemed like artists with their craftsmanship
Thank You for an excellent install!
The team did an Outstanding job!
We were simply amazed by
their precision and know how!
Generally happy with windows. There was miscommunication and misunderstanding regarding how windows would sit with existing sills.
We had such a good experience with everyone associated with our project. From Jesse and Ryan helping to make selections, and Jack making sure things happened, Special Kudos to Miro and his crew for making what could have been a stressful time into a pleasurable experience. Their attention to detail was greatly appreciated and it was obvious that the whole crew enjoyed what they were doing and took great pride in their work. Finally, Indre and Steve were terrific in keeping us informed, on track, answered all our questions, and anticipated all our needs. The project turned out great. Opal has assembled a great customer focused team that delivers high quality professional work. They certainly earned our Highest Recommendation.
Overall, very pleased with the communication and quality of work by the Opal Team. Would highly recommend them to anyone and will most likely use them for future projects.
All staff members are knowledgeable, professional, and easy to work with.
We were very pleased with the process. The beginning and assistance in choosing our patio door thru the contract and then installation.
The installers were very polite, professional, and they did a great job.
They exceeded my expectations with the quality of the workmanship.
I was very happy with the way they were professional. I only had a problem when they submitted things to management. I had to go back and forth with them. On the other hand, whatever they said, they did to my satisfaction.
Opal was fantastic to work with! Jack the PM was responsive and communicative! Indre and Kristen in the office were great. Mirek, our on site foreman, was the best of the bunch. What a quality craftsman!!
Yes workers knew what they where doing
Opal was terrific to work with from start to finish. They were very helpful and informative as we made a decision about the windows to install. They did a great job communicating in the time leading up to the installation. They were very professional and high quality with the installation.
Very professional work. I am very pleased. Work was done on schedule.
Awesome experience. Cannot recommend them enough!!
We were highly satisfied in every aspect of Opals Enterprises, Inc's work from the office to the onsite support and management. I would highly recommend them to anyone interested in windows and siding.
Opal did a wonderful job from Mike sale rep to Stacey in office to Karl head of installation. My double door replacement look great and was installed to perfection. Thanks Opal!!!
Great customer service and results for our project. VERY satisfied and so glad we went with Opal. Money well spent! I get so many compliments on our house.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Opal Enterprises, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys