Your customer service (aside from Elton who was great) is laughable. You people have no idea how to communicate with your customers.
I found 4 roofing nails in my driveway and 4 on my deck. 1 guy was late and never really did anything because the other guy was almost done by the time he got there.
The crew before that put the metal up to my peaks drilled a hole through my trex decking when they were screwing boards down to hold their ladder. He said they were just screwing them through the gap into the joists in-between but he missed. I have tried to fix it but will probably have to replace that board now because I see it everytime I walk out because I know it's there.
Oaks Roofing and Siding does not tell you when they are going to show up to do the work. They just show up.
They were friendly and thorough with everything!
I was really impressed, especially with Mark McNulty. He really did a good job! He was terrific!