I would recommend NGRW based on the quality of the Marvin windows, particularly compared to other premium grade windows in this market category.

We definitely recommend North Georgia Replacement Windows for all your window and door projects. Very honest, professional, knowledgeable employees. The product is great and our experience from beginning to end was wonderful!

Areas Of Satisfaction

Areas Of Satisfaction - Always delivered when promised. Employees are all very responsive and provide clear communication.

Additional Comments

Additional Comments - Very loyal company with integrity that we can appreciate.

Review left on Google

I had a positive experience from sales to installation. Davis, my salesman was very helpful and explained all of the choices for my home. The installation teams were quick and efficient. I highly recommend NGRW to anyone thinking about replacing doors or windows.

Excellent company! Quality windows with first rate service.

Great company to do business with from start to finish! I highly recommend NGW!

Schedule

Schedule - Great communication

Problem Resolution

Problem Resolution - Great customer service after the sale

Replacing all the windows in my 30 year old home was a big decision and investment. I made the right decision in selecting North Ga Replacement Windows as my provider. I am thrilled with the quality and beauty of my new windows.

Schedule

Schedule - After the windows were ordered, I was provided an expected timeline. My project started exactly when expected.

Clean & Safe

Clean & Safe - I was amazed at how much work was done in a single day and how organized the crew was. My property was well cared for during the installation and super clean upon completion.

Areas Of Satisfaction

Areas Of Satisfaction - It’s hard to believe how big of an impact these windows had on the beauty of my home.

The entire experience of installing 12 new windows and four new double hung patio doors was excellent. The new windows are an amazing improvement over the excising windows and doors. The crews were all professional and worked quickly. They put down drops clothes and really left minimal mess in the house.

Areas Of Satisfaction

Areas Of Satisfaction - GREAT INSTALLATION CREW

They were easy to work with. I love their follow-up.

Current Referrals

Current Referrals - If anyone asks, I will refer them to North Georgia Replacement Windows.

Additional Comments

Additional Comments - It was a good experience, and I was very happy with them.

I am very happy with North Georgia Replacement Windows. They initially replaced five windows, and I am having a measurement tomorrow for some new construction windows. They were so good the first time, I wanted them to come back for phase two of my renovation. Thus far, my experience with this organization had been phenomenal. I am very, very happy with what they're doing.
It has been a good experience — great company and great product! I am very satisfied with what they're doing and have no issues. My expectation is that they are going to come through with blazing colors when it comes time to finish.

Professional & Organized

Professional & Organized - North Georgia Replacement Windows was absolutely professional and organized.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded expectations. I was very happy with what they did.

Areas Of Satisfaction

Areas Of Satisfaction - From the installers to the owners all have been great.

North Georgia Windows had everything perfect. From the measuring to the finished product, even putting our new shutters back on next to the new windows. They really know what they are doing, and they get it right the first time!! Love these new windows and cannot wait to get the rest of the house completed!! I would not recommend anyone else for new windows. This is the company to go with.

Professional & Organized

Professional & Organized - This team knows how to get things done and in a very professional manner. They always let us know what they were doing next and the window in front was huge. They managed to deal with the stone on the house and getting that large window in. We went with a casement window in the front vs double hung and we love it. We have had lots of compliments on the windows.

Areas Of Satisfaction

Areas Of Satisfaction - North Georgia exceeded my expectations in every area of the process. From the salesperson to the installers, to the painters, to the shutter hangers. They all did an excellent job. We only did the front of the house at this time; however I am very anxious to complete the rest of the home.

Recognized Excellence

Recognized Excellence - All of the team. Daniel the salesman. David Kelley and his crew, Kevin in regard to shutters being re-applied after window install, I believe the two shutter installers were Brian and Richard, if I remember correctly, the painters. Everyone very friendly, professional and they took care of everything!! Could not be more pleased with North Georgia Windows. Will recommend them to everyone.

Additional Comments

Additional Comments - Best experience ever!!!!

I am likely to recommend North Georgia Replacement Windows to a friend because they do what they promised to do. They came on time as well, so I'm pretty satisfied.

Additional Comments

Additional Comments - They were wonderful, and we are very pleased with them.

Additional Comments

Additional Comments - No pressure sales, easy to deal with, accessible for questions. Called and showed up early! Low stress process

Areas Of Satisfaction

Areas Of Satisfaction - Excellent installation and communication through out the project

Recognized Excellence

Recognized Excellence - Entire crew and sales team

Areas For Improvement

Areas For Improvement - They were really excellent. I could not have asked for them to be better.

Areas Of Satisfaction

Areas Of Satisfaction - Having the project manager on site the whole time was really positive. They told me they would have that, but in my experience with other companies, that is not usually the case. From the time we went and visited the showroom with the salesperson there showing us what was available, to the guy that came to the house, to the project itself, everybody was excellent! Excellent customer service! The installers were like clock work, like a well oiled machine, so I highly recommend them!

Areas Of Satisfaction

Areas Of Satisfaction - Communication w3as excellent throughout the entire process. Installation was less intrusive than we had imagined.

Recognized Excellence

Recognized Excellence - Daniel in sales, David as our project manager and JP as the installer.

Additional Comments

Additional Comments - Thanks for exceeding our expectations.

We highly recommend North Georgia Replacement Windows! Our window replacement project was well coordinated, high quality, and our windows were installed very efficiently. Tyler and Chaz answered all of our questions as we were evaluating which product was best for our needs. We received constant updates on the status of our order and installation plans, always feeling as though they were striving to schedule our installation as quickly as possible once the windows arrived. David, the project manager, was the first person on site the day of installation, remained throughout the installation, and ensured the project was completed with the utmost attention to detail. We would recommend this team to anyone considering window replacement!

Areas Of Satisfaction

Areas Of Satisfaction - I believe the installation phase was very well coordinated with a well trained and staffed team which removed the plantation blinds, removed the old windows, prepped the existing openings, installed the new windows, cleaned the windows as well as the area where the work was performed, and finally reinstalled the plantation blinds.

Recognized Excellence

Recognized Excellence - I believe Tyler and Chaz both did an excellent job on getting us the information for pricing the work performed. This included a second visit to our home as well as calls after hours to answer our questions. David, our project manager, was the first to arrive at our home, and stayed throughout the installation making sure all work was well performed and that cleanup left the house as it was originally found. We believe he made a significant difference in the work being done.

I am so happy with my windows in my first phase. Can’t wait to do the 2 nd phase next year. Always kept in touch and showed up on time. No mess and the installers were so good. I do have a small etch in glass and they are sending someone to look at and deal with. Highly recommend

Recognized Excellence

Recognized Excellence - Happy with everyone I have spoken with

Additional Comments

Additional Comments - I have used them two times before, and I will use them again.

Recognized Excellence

Recognized Excellence - The project manager or lead installer was excellent! I am sorry I cannot remember his name, but he was in charge of the installation crew.

North Georgia Replacement Windows was excellent and thorough. They offered competitive pricing and exceptional quality products! Their customer service is incomparable to anyone else!

We are extremely satisfied with North Georgia Replacement Windows from the initial informational presentation (twice before we finally decided to proceed), all communications, payment options, order updates, installation and follow-up, and believe we have purchased a high quality product appropriate for our situation.

Recognized Excellence

Recognized Excellence - Tyler McFall, salesman, was extremely personable, helpful, and responsive to my many correspondences after our meeting

I am likely to recommend North Georgia Replacement Windows to a friend because I had all the windows replaced in my house, and it was an outstanding job. The installation and quality of the windows was great. They came in and they were extremely efficient. They completed the job in one day, did a total clean up, and reinstalling of window treatments. It went perfectly.

Areas Of Satisfaction

Areas Of Satisfaction - North Georgia Replacement Windows met my expectations with the efficiency. I work from home, and I was able to do that while they completed the job. They were really quiet and replaced all the molding and everything. The quality of the actual installation was great.

Recognized Excellence

Recognized Excellence - The employees were all really great. The installation crew was really high quality. I've told people enough about them. People have asked me who did it because the windows look so pretty.

Additional Comments

Additional Comments - I would highly recommend them and give them 5-star plus rating.

Areas For Improvement

Areas For Improvement - This was a fabulous experience and the windows are beautiful. I have had many neighbors comment.

Areas Of Satisfaction

Areas Of Satisfaction - All areas were perfect. The crew that came and installed the windows were great.

Additional Comments

Additional Comments - Thank you for a worry free process.

I recommend highly North Georgia Replacement Windows to my real Estate at Harry Norman, to my friends and to my neighbors at Greystone North subdivision in Atlanta,Ga 30341

Clean & Safe

Clean & Safe - I appreciate it.

Areas Of Satisfaction

Areas Of Satisfaction - Great and easy windows performance, good quality . Professional and nice crew . Left the area very clean. I love my new windows.

Recognized Excellence

Recognized Excellence - Mitch Craver and Denver Clark.

Great job all the way around

Areas Of Satisfaction

Areas Of Satisfaction - Met every expectation

The people did a wonderful job, I was completely satisfied with them.

Professional & Organized

Professional & Organized - North Georgia Replacement Windows was really organized.

They were prefesional, on time and very knowledgable.

Construction Quality

Construction Quality - I was very satisfied. I give them a 5+++ Star rating.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded all of my expectations. Everyting is perfect.

Areas Of Satisfaction

Areas Of Satisfaction - Great teams!

Areas Of Satisfaction

Areas Of Satisfaction - Overall, North Georgia Replacement Windows exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations. They did really good work.

Areas Of Satisfaction

Areas Of Satisfaction - Best looking windows out of all 24 quotes I got

Sales Knowledge

Sales Knowledge - Emma Reyes was fabulous. She was punctual, extremely knowledge on the products, and really seemed invested in our needs. She explained everything in detail but didn't take too long and she even made suggestions that we would have never thought of. She's top notch and we will certainly be doing more business with her.

Construction Quality

Construction Quality - The install crew was great. Punctual, knowedlegeable, and worked hard. They made sure to communicate with us during the process and were very professional. The job went great!

Communication

Communication - My husband and I loved the emails, calls, and reminders throughout the process. Emma followed up and so did the install team. Very nice touch.

We were very satisfied with the whole process.

Areas Of Satisfaction

Areas Of Satisfaction - The work transpired in one day and the paint crew came the second day. It all went smoothly.

All of the guys that were here were absolutely wonderful.

We have used the three times for three separate projects. The process to get a quote and estimate has always been super easy. Everyone we have worked with had been professional and the end result has always been high quality.

It is a high quality product with excellent customer service.

I have already referred them to friends of mine, who have all had good experiences.

They were recommended by my neighbor and lived up to the recommendation. I would refer my friends and neighbors to them as well.

They are extremely professional, always on time, and they cleaned up after themselves. They are the best. We recommended them to a number of others.

They did a wonderful job. The windows were fine, but they were way more expensive than they should have been.

I am mostly happy with the windows. They damaged the inside sills; I thought they were supposed to replace that part. Also, some of the push pins on the screens are broken and scratched. The installers did not secure the screens before leaving.

North Georgia Replacement Windows was fast and efficient with putting the windows in. They did great, quality work.