We will recommend your company to all our neighbors.
They delivered what they said they would.
I was very impressed with the responsiveness to my initial inquiry, the onsite visit, the time spent analyzing options, and the execution of the final design.
Areas Of Satisfaction - Their professionalism exceeded my expectations.
They had good communication every step of the away, they arrived on time, the pricing was good in comparison with their competitors, and financing was quick and easy. I’m very pleased with the overall look of my doors.
Schedule - In fact, Next Door & Window came earlier than the agreed-upon schedule.
Other companies/products may be less expensive but with Next Door & Window I don’t have to worry about the quality of the windows or whether the installation was done right. And if a problem arises in the future, I know that they’ll take care of it.
The installers were prompt and very professional.
Areas Of Satisfaction - Next Door & Window met or exceeded my expectations with the timeliness of the installers. They were here when they said that they would be here.
Additional Comments - I was really impressed with the installation. It was done perfectly. They had to replace windows and install a sliding patio door. They made it look like it had always been there. It was very well done.
I would strongly recommend Next Door and Window to anyone who asks me about window Replacement
Great product and nice people to deal with. Would use them again.
The whole experience was professionally completed. Installers were fantastic and meticulous to detail. Loved the results.
Next Door & Window provided professional service, the salesperson was professional, and the job was done extremely well.
The professionalism was evident from the first contact with the company until the last contact. The installation flawless and well executed, and the customer service level was more than we anticipated.
This isn't a purchase people make regularly. It can be overwhelming to look at all the options and get the sticker shock of the cost. But know that this company is going to do you right, follow through, and you're going to have a fantastic front door when all is said and done!
Installed sooner than expected. Mark answered every question I had was very professional and even stopped by to check on the installation. Installers were friendly made sure I was satisfied. Did a great job. Thanks
Installation Crew - Our old back door was installed poorly. Whoever did the original work did a poor job. The doorway was not structurally sound. Next door spent extra time to fix this and correct it.
Areas Of Satisfaction - Next Door & Window exceeded my expectations in terms of the installation crew being incredible as far as skill of installation and professionalism in their job.
Areas Of Satisfaction - Overall, Next Door & Window met my expectations.
The process from start to finish was relatively smooth with no big issues/surprises. The job did take an extra day to complete, but we are satisfied with the quality of work and materials that were used.
A very professionally run company. Salesman, John was very good about explaining the whole process, etc.
Very good about communicating progress of order and installation. Company cares about customer satisfaction.
Installer, Fred, was very meticulous and conscientious with his work.
They addressed all our issues with the door in a timely manner.
Our door is beautiful.
Salesperson Performance - Very nice salesman to deal with. He knows all about doors. I liked that we could see what the door would look like on the house with the virtual image.
Professional & Organized - They were very clean, organized, and respectful of the home. They even put the window treatments back. Everything was perfect.
The work is done in a very professional manner!
Problem Resolution - ALWAYS DOUBLE CHECKED WORK
Installation Quality - ROSCO WAS THE BEST! VERY SPECIFIC WITH DETAILS AND MAKING SURE THE DOOR LOOKED PERFECT!
Representative was very professional and knowledgeable. The installer was organized and neat.
Prompt, courteous, great work, great product. All went very smoothly.
The salesperson listened to my wants and needs, gave good feedback/advice, and wasn’t pushy about my selections. The crew were professional and did good work.
Dealing with Next Door and Window was a pleasurable experience.
They did exactly what they said they were going to do. They delivered our storm doors on time. The installation was very well done. The work area was well cleaned when he was done. He even made a minor repair to our front entry door and didn't charge us. All in all, we're very satisfied with the job and in the future we will have no problem calling Next Door and Window.
Next Door & Window did a great job!
Areas Of Satisfaction - The quality of the product met and exceeded my expectations. I was not sure it was going to be as nice as the way it came out. I love them, and the product is great.
Current Referrals - If anyone were to ask me who I would recommend, I would recommend Next Door & Window in a heartbeat.
Next Door & Window was very professional.
Next Door & Window was timely in their response. The technician who came out was able to fix the problem that day, so that was great.
Areas Of Satisfaction - Next Door & Window met or exceeded my expectations in the follow-up phase. We just need some minor adjustments to the doors; these are normal issues. Next Door & Window was super responsive. Any issues that we had, they responded quickly and were able to get someone scheduled in a timely fashion, within one to two days, to come out and resolve the issue.
It looks good.
Areas For Improvement - They didn't fall short in any area. Everything is as good as I expected.
Areas Of Satisfaction - The representative, Mark, was very pleasant and very nice to work with.
They are wonderful.
Additional Comments - We are going to give them a call to finish the rest of the windows in my son's house.
Professional & Organized - We received regular order status updates throughout the process. The door delivered on time as quoted.
Installation Crew - Couldn't say enough about the quality of the workers, they were just great.
Lead Source - Neighbor had his windows done and I got your info from him.
Additional Comments - We have already recommended 5 friends to Next Door & Window because we were so happy with our project. They are a great company.
I am very happy with the door. It was installed very well.
We were very pleased with everything from Next Door & Window from the windows themselves to the crew and installation. They did a beautiful job!
Problem Resolution - Greg went above an beyond tp make sure blinds fit in the window casing in our family room and even suggested better looking outer trim for the front window of the house. Both of these were addressed beautifully and we are very happy!!
The team that installed the windows was professional; they worked from the time they arrived until they left. They left my home clean and in good shape. We love the new windows. The salesperson showed up at the installation to make sure everything was going well. It was a great experience all around.
Additional Comments - It was a very good experience from a company that's in an industry that's not known for its great experiences. If we decide to do more windows, we will be coming back to Next Door & Window.
Next Door & Window was very good. They had the whole house installed in 1 1/2 days, cleaned up after themselves, and did a fantastic job!
Lead Source - TV ads, saw truck in neighborhood, good impression of Marvin windows
If anyone asks for a high priced long lead time storm door, I’ll give them your name.
We were impressed with the whole experience!!!
i have recommended them
Good experience from selection through installation. Love my new front door.
Need better communication about installation time
Great help in Burr Ridge Showroom-my visit convinced me to purchase from Next Door & Window
They were beyond profesional. They were on time. The installers went above and beyond. They made sure everything was covered. They cleaned everything up. They didn't make a mess. They were phenomenal. I have never in my life experienced such caring installation people. They were amazing.
Great company!
Lead Source - I have used them for twenty years now.
We had some issues initially, but they came back to rectify everything. They were good about backing their stuff up.