Next Door & Window keep their word.
Everyone I met and interacted with was very professional and provided excellent service.
Gave us great suggestions on window replacements. We love the picture windows and other suggestions he made. He is very knowledgeable and came to our house during the installation to make sure all was going well and we were happy with the windows and installation.
We met with several companies before selecting Next Door and Window. After meeting with Roberto and other staff, including the owner we were convinced they were the right company for our project. They exceeded all our expectations. Great job by all.
Next Door & Window met or exceeded my expectations in regards to their customer service. Next Door & Window was an outstanding company to work with.
I heard about Next Door & Window from my neighbor.
lived up to our expectations of superior product quality and excellent craftmanship, and installation
I had excellent service from the beginning to completion. it is an excellent product and everyone is very nice.
The sales representative was fantastic. He showed me lots of product to make sure I had the right product for what I needed.
We have used Next Door & Window multiple times.
The process was exactly what we planned.
I am a repeat customer. We wanted to do windows and Next Door & Window was the first company I called. The first time we used them was about 6 or 7 years ago.
They were excellent. They are high quality and a first class company.
I thought that Next Door & Window did a professional installation and we like the products.
Our expectations were high and Next Door & Window met all of them.
We had purchased before from Next Door & Window. It got a bathroom window.
The windows we wanted to replace were rotting at the bottom and would sometimes leak in heavy rains. Because we were going to Florida for the winter season, there wasn't time to order and install new windows before we left. Amer Khan came up with a solution for us by having our old windows taped and waterproofed from the outside at no extra charge. This prevented leaks while we were gone. When we returned in late April, Next Door and Window called and made an appointment to install our new Marvin windows the next week! The installers were very professional and did a fine job. We are very pleased and would use this company and Amer Khan again.
The salesman, Gary, was wonderful to work with. I spoke with him over a year ago and I saved his card. When we were ready to get new windows. I pulled his card our I gave him a call.
Almost everywhere. This is our second project with you all and we remain impressed with your work. We always recommend you to friends needing Doors and Windows because we know the job will be done right.
Thank you so much for all of your help keeping our project moving forward. I know it can’t be easy to do this stuff during a pandemic. We appreciate the steps you took to keep it moving forward and to keep everyone healthy.
My experience was amazing and I’m completely satisfied
Your Attention to detail and quick follow up on any/all of my questions is impressive!
We have used ND&W many times in the past
The installation was amazing. My guy was fantastic. Mine was a unique and tough job, but he made everything look great.
They did a very professional job and my house is warmer now.
They met or exceeded my expectations as they were on time, did what they said they would. The windows look great and there are no problems. My home is keeping heat inside better.
I was very happy with the quality of the craftsmanship. Great customer service!
I had a door done by them last year. How I initially found out about Next Door & Window was from a flyer that comes to your home.
They were very quick and efficient.
They exceeded all of our expectations.
They were able to work within our kitchen construction schedule
Live in Naperville, knew they were local
installation crew was top notch!!
This is our second purchase. Obviously we are completely satisfied with the product and the quality of the installation.
They did an excellent job cleaning up!
This is the third round of windows that they have done for us.
Mark P. was always available to clarify any confusions/answer any questions regarding scheduled work. Installation and clean-up stellar!
Originally we found your information on the internet. We then visited your Naperville store and were impressed with the products. Burr Ridge being closer, we ordered out of that location and couldn't be more satisfied. We continue to be a repeat happy customer!
They met my expectations. They have replaced every window in our house. I think that says something.
Installer was timely and clean.
Friendly knowledgeable employees and expert installers.
Mike helped with our windows and door projects and was very helpful with both purchases.
Excellent. No complaints.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Next Door & Window as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys