About this company
Next Door & Window
# Next Door and Window is a family owned and operated window and door replacement company since 1947. We offer many different window brands such as Marvin, Integrity by Marvin, Infinity by Marvin and Sunrise. Doors by Albany and Provia. We have thousands of options, colors, and styles to find the best window and door for your home and budget. All of our windows, doors, and trim are available pre-painted or stained for the ultimate hassle-free experience. Show more
# Next Door and Window is a family owned and operated window and door replacement company since 1947. We offer many different window brands such as Marvin, Integrity by Marvin, Infinity by Marvin and Sunrise. Doors by Albany and Provia. We have thousands of options, colors, and styles to find the best window and door for your home and budget. All of our windows, doors, and trim are available pre-painted or stained for the ultimate hassle-free experience.
# Quality installation is a key, so having quality installers is critical. We have company-trained, certified, and professional installers. Upon arriving at your home, you will feel confident that your project will be done professionally and safely by our skillful installers. Their attention to detail is why we have such a high satisfaction rate.
# When the work is complete, all you have to do is sit back and enjoy the new addition to your home. We have already cleaned up everything. We are confident that you will be happy with the results just ask our thousands of repeat and referred customers. We also received The Complaint Free Award from the Better Business Bureau and have thousands of thank you letters from our satisfied customers.
# Our business relationship does not end after the product is installed. We will be here when you need us. This has been our family tradition since 1947.
# We stand behind our product and installation. With all company-employed technicians and thirty trucks in the field, we are able to give prompt and dependable service. When it comes time to schedule a service call we give a precise appointment time and we will be there. We have expertise in all of the areas of window, entry and sliding doors, so we will do everything within our means to make sure the service is complete. Hide
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Customer satisfaction
Of 7309 customers surveyed, 4467 respondedReviews 3121
Of 4467 respondents, 3121 left a reviewRecent reviews
Jeff J.
Great experience from salesman to the very talented installers.
James C.
Therej were many delays in getting the door installed. Some due to the pandemic and others the result of measuring errors.
Customer in Aurora, IL
We have used Next Door & Window for four different projects of varying sizes. We have continually been pleased with their product, workmanship, communication and respect of our property. On the rare occasion we needed them to return to address small issues, they did so quickly and without argument.
Jeanine A.
We were pleased with quality of material and quality workmanship
Customer in Lake Barrington, IL
Amer, our salesperson was very responsive to all of our questions throughout the whole journey. He understood our requirements and did not try to oversell us with things we did not need. The installation team was also professional and did a good job.
Amy D.
Additional comments
Professional & Organized
Professional & Organized - Amer gave us a tour or the shop, which showed very clearly the organization and planning behind the work.
Areas Of Satisfaction
Areas Of Satisfaction - They did a great job cleaning up, and protecting things with drop cloths and plastic. Love the windows and patio door.
Kay S.
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Installation Crew
Installation Crew - Outstanding worker. Spotless cleanup and excellent work.
Dave B.
Installation crew was outstanding!
William G.
Instal and cleanup were done in a timely manner
Karen H.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The salesman was well informed and showed me all of the available door options. He even made a suggestion on how I could fix an issue I had with my door without replacing. I appreciated the honesty. I bought the new door anyway. The installer was professional a did a great job.
Connie K.
Excellent sales person and installer
Karen J.
Next Door & Window not only delivered as promised but greatly exceeded our expectations. The craftsmanship of the woodwork on the inside of our door looks outstanding! Thank you so much!
Dick D.
I would tell a friend that he would eventually receive excellent windows at a good price but he should be prepared for some stumbles along the way.
Denis K.
Additional comments
Additional Comments
Additional Comments - Rafal was our installer; he seemed determined to do the best possible job. I was impressed with his work ethic and his knowledge.
Kevin Z.
They did a great job. No extra work for us
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Professional & Organized
Professional & Organized - Henry the installation person was very detail focused
Lead Source
Lead Source - Had them do work on our Marvin before
Julie K.
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Areas Of Satisfaction
Areas Of Satisfaction - I appreciated that all employees observed Covid restrictions. Also the communication was excellent. The follow up emails and phone calls were always helpful. My HOA was a bit strict on the exact paperwork they wanted. Next Door & Window assisted me in providing all that was needed.
Customer in Naperville, IL
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Always kept me up to date and informed about details of the window replacement process.
Additional Comments
Additional Comments - All staff I worked with were friendly and knowledgeable. I would definitely recommend them. I am very happy with my new windows!
Customer in Naperville, IL
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - We were very happy with the overall process of getting windows through Next Door. The main thing I appreciated is the sales process. I liked the feel of a family owned business and I liked meeting people that would help us get the job done from customer service to painting jobs. Having little kids I also appreciated not having to sit down for 3+ hours to hear a sales pitch. Amer was respectful of our time and answered all questions. Any communication was done in a timely manner and I appreciated the check ins about how the project was progressing. So far, we are very happy with our decision to go with Next Door and Window.
Customer in Mt Prospect, IL
Ben was awesome listened very helpful and felt like a partner versus salesperson
Kevin H.
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Areas Of Satisfaction
Areas Of Satisfaction - communication, selection and installation
Additional Comments
Additional Comments - Happy with purchase and service. Will buy again.
Denton G.
On their installation team - Fred Master did an exceptional job.
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Lead Source
Lead Source - They're a local company and our neighbors also have used them, so it was a referral.
Customer in Western Springs, IL
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Installation Quality
Installation Quality - He did an amazing job. He even mopped my floor.
Laura V.
I would not hesitate to recommend your product and service.
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Salesperson Performance
Salesperson Performance - Jason was a definite asset to me navigating through product choices that fit my needs and budget. It was his salesmanship that made Next Door & Window my #1 choice from the other bids I had received.
Schedule
Schedule - They went above and beyond to complete my project on the day scheduled.
Wayne R.
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Lead Source
Lead Source - Marvin Corporate referred us to the local Dealer.
Kevin R.
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Value
Value - Pricey, but the followup customer service and quality of the product makes it worth the price.
GuildQuality
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