About this company
Next Door & Window
# Next Door and Window is a family owned and operated window and door replacement company since 1947. We offer many different window brands such as Marvin Ultimate, Marvin Elevate, Infinity by Marvin, and Sunrise. Doors by Albany and Provia. We have thousands of options, colors, and styles to find the best window and door for your home and budget. All of our windows, doors, and trim are available pre-painted or stained for the ultimate hassle-free experience. Show more
# Next Door and Window is a family owned and operated window and door replacement company since 1947. We offer many different window brands such as Marvin Ultimate, Marvin Elevate, Infinity by Marvin, and Sunrise. Doors by Albany and Provia. We have thousands of options, colors, and styles to find the best window and door for your home and budget. All of our windows, doors, and trim are available pre-painted or stained for the ultimate hassle-free experience.
# Quality installation is key, so having quality installers is critical. We have company-trained, certified, and professional installers. Upon arriving at your home, you will feel confident that your project will be done professionally and safely by our skillful installers. Their attention to detail is why we have such a high satisfaction rate.
# When the work is complete, all you have to do is sit back and enjoy the new addition to your home. We have already cleaned up everything. We are confident that you will be happy with the results just ask our thousands of repeat and referred customers. We also received The Complaint Free Award from the Better Business Bureau and have thousands of thank you letters from our satisfied customers.
# Our business relationship does not end after the product is installed. We will be here when you need us. This has been our family tradition since 1947.
# We stand behind our product and installation. With all company-employed technicians and thirty trucks in the field, we are able to give prompt and dependable service. When it comes time to schedule a service call we give a precise appointment time and we will be there. We have expertise in all of the areas of window, entry, and sliding doors, so we will do everything within our means to make sure the service is complete. Hide
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GuildQuality surveys
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Customer satisfaction
Of 9231 customers surveyed, 5503 respondedReviews 4132
Of 5503 respondents, 4132 left a reviewRecent reviews
Patricia J.
The quality of both the product and the installation is superb.
Additional comments
Installation Crew
Installation Crew - The installation crew arrived promptly as scheduled. They came with all the product, equipment, tools and lumber/ trim to install and finish the job. They were very quiet, extremely neat and made certain that our home was perfectly clean when they left. Before starting the installation, they put up plastic sheeting and contained any construction sawdust, etc. to their work area. When they left, our home was perfectly clean from floor to ceiling.
Bill E.
Regarding our new front door. Yes, for all the reasons described below.
Additional comments
Professional & Organized
Professional & Organized - Yes, from both a sales and installation perspective. Amazed one person could get all that done so quickly and perfectly.
Communication
Communication - Periodic status updates made us feel we were important to NEXT and were not for forgotten.
Carolyn L.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Installers.blocked off the cold and wind and cleaned up very nice after they were done
Additional Comments
Additional Comments - They do excellent work.thank you
Mark T.
Would never use any other window/door company in the future and would only recommend Next Door & Window to anyone I know.
Customer in Downers Grove, IL
They've always done right by me and replaced every door and window of my home.
Cathy R.
They have excellent customer service and are very professional and clean.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations with their professionalism and cleanliness. They did a really good job.
Recognized Excellence
Recognized Excellence - The crew leader was really good at keeping the project running, explaining everything, and being very helpful. Also, the salesperson was extremely pleasant.
Additional Comments
Additional Comments - I definitely recommend Next Door & Window. All of my friends and family have used them now, and I would recommend them to anybody.
Carol K.
Easy to work with and communicated progress as necessary.
Phyllis A.
Quality product. Fine sales experience. Installation well done.
Additional comments
Salesperson Performance
Salesperson Performance - My salesperson was knowledgeable able to maintain a respect for both the company he represented and making certain I received the best deal that could be offered.
Installation Crew
Installation Crew - Very focused. Clean worksite. Efficient. Went beyond expectation.
Laura R.
They did a great job installing the Patio Door when we finally got it
Customer in Chicago, IL
Next Door and Window did a great job.
Additional comments
Recognized Excellence
Recognized Excellence -
Customer in La Grange, IL
Additional comments
Installation Crew
Installation Crew - They did a great job cleaning everything up when they were done and it was much appreciated.
Jill S.
Next Door & Window is a great company to do business with!!
Shirley V.
It took way too long to get it right. Upon initial order, sales person did a measure. Thrn they sent a separate measurement guy to confirm the measures were correct … Then I had to wait for them to be made … Then my new window STILL came in 4” off and could not be installed. They measured again and reordered a new window … Then I had to wait 2 more MONTHS for the 2nd new window to cone in. All in all it took from April to November - SEVEN FULL MONTHS - to get 2 windows & a door installed. I didn’t even get an apology for their mistake. No understanding at all.
Response
Customer in Woodridge, IL
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize our project coordinator, he kept us up to date. The installation crew was efficient, knowledgeable and explained everything we needed to know about the windows.
Pat A.
Not everyone can afford this quality. I tell them it’s worth it.
Vicki D.
Too drawer company. First Class service.
Karl N.
Quality Exterior Door installed by real Craftsmen could not be happier with the result!
John P.
I live in an area of older homes. We are all experiencing the same problems as our home age. I will make it a point of letting my neighbors know that Next Door and Window is the go to company.
Joe D.
We can’t say enough about the consummate professionals that installed our new patio doors. Fred and Frankie are superbly skilled at what they do from removal, installation, cleanup and all around respect for our property. The epitome of two nice guys on top of it. The new doors work wonderfully and are trimmed out nicely inside and out. Not one bit of follow up work or clean up inside or out was required by us. An excellent job.
Gary S.
Professional in every way!
Additional comments
Sales Knowledge
Sales Knowledge - Zach is very experienced, professional, and trustworthy.
Installation Crew
Installation Crew - Installation crew went above and beyond. They also cleaned work areas.
Alla L.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The job was done during one day, the house was clean after installation crew left
Brittany H.
The installers were in a hurry and wanted to get home. The new trim was cracked in areas, dented, bad paint job. When I complained responsive was fast; first guy to come to fix it said he wasn’t the painter and would alert office to reschedule. Office didn’t call; when I called we rescheduled again. The second guy said he also wasn’t the painter and would let office know. Office never called. I fixed it myself; I don’t have time to keep calling and opening my schedule for nothing.
Gary S.
Our experience with Next Door and Window was everything and more than we expected. From Sales to Installation the process was communicated professionally and with the utmost courtesy. We heartily recommend Next Door and Window to our community and friends.
Additional comments
Installation Quality
Installation Quality - The install crew for the windows was very attentive to the quality of the installation. The window Foreman knew of my background in home construction and asked for approval on certain details of the exterior flashing, showing me a sample of the intended process. Each of the crew knew their roles, and their craftsmanship was superb. The door installer was an expert craftsman who had several hurdles to overcome with the rough openings during replacement. His skill and attention to detail was well beyond the many carpenters I had worked with in the past, and everything worked out so precisely when he installed both new doors. Clean-up was excellent.
Mark T.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Next Door & Window met/exceeded my expectations with the quality of the installation.
Customer in Itasca, IL
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Next Door & Window exceeded my expectations with their timeliness, cleanliness, and product knowledge.
GuildQuality
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