About this company
Next Door & Window
# Next Door and Window is a family owned and operated window and door replacement company since 1947. We offer many different window brands such as Marvin, Integrity by Marvin, Infinity by Marvin and Sunrise. Doors by Albany and Provia. We have thousands of options, colors, and styles to find the best window and door for your home and budget. All of our windows, doors, and trim are available pre-painted or stained for the ultimate hassle-free experience. Show more
# Next Door and Window is a family owned and operated window and door replacement company since 1947. We offer many different window brands such as Marvin, Integrity by Marvin, Infinity by Marvin and Sunrise. Doors by Albany and Provia. We have thousands of options, colors, and styles to find the best window and door for your home and budget. All of our windows, doors, and trim are available pre-painted or stained for the ultimate hassle-free experience.
# Quality installation is a key, so having quality installers is critical. We have company-trained, certified, and professional installers. Upon arriving at your home, you will feel confident that your project will be done professionally and safely by our skillful installers. Their attention to detail is why we have such a high satisfaction rate.
# When the work is complete, all you have to do is sit back and enjoy the new addition to your home. We have already cleaned up everything. We are confident that you will be happy with the results just ask our thousands of repeat and referred customers. We also received The Complaint Free Award from the Better Business Bureau and have thousands of thank you letters from our satisfied customers.
# Our business relationship does not end after the product is installed. We will be here when you need us. This has been our family tradition since 1947.
# We stand behind our product and installation. With all company-employed technicians and thirty trucks in the field, we are able to give prompt and dependable service. When it comes time to schedule a service call we give a precise appointment time and we will be there. We have expertise in all of the areas of window, entry and sliding doors, so we will do everything within our means to make sure the service is complete. Hide
Types of work
GuildQuality surveys
Badges
Photos 1
Customer satisfaction
Of 7225 customers surveyed, 4426 respondedReviews 3081
Of 4426 respondents, 3081 left a reviewRecent reviews
Kevin H.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - communication, selection and installation
Additional Comments
Additional Comments - Happy with purchase and service. Will buy again.
Denton G.
On their installation team - Fred Master did an exceptional job.
Additional comments
Lead Source
Lead Source - They're a local company and our neighbors also have used them, so it was a referral.
Customer in Western Springs, IL
Additional comments
Installation Quality
Installation Quality - He did an amazing job. He even mopped my floor.
Laura V.
I would not hesitate to recommend your product and service.
Additional comments
Salesperson Performance
Salesperson Performance - Jason was a definite asset to me navigating through product choices that fit my needs and budget. It was his salesmanship that made Next Door & Window my #1 choice from the other bids I had received.
Schedule
Schedule - They went above and beyond to complete my project on the day scheduled.
Wayne R.
Additional comments
Lead Source
Lead Source - Marvin Corporate referred us to the local Dealer.
Kevin R.
Additional comments
Value
Value - Pricey, but the followup customer service and quality of the product makes it worth the price.
Customer in Lemont, IL
The service was excellent. Everything they told me about how it was going to be was exactly how it worked out.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - All the way around, it was exactly as they told me. There was no fooling around. The ordering was perfect. They gave a time, held to the time, and installed everything efficiently. I couldn't be happier.
Lead Source
Lead Source - I've used them before. I'm a repeat customer.
Customer in Lemont, IL
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with the installation and cleaning of everything.
Phil W.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - All aspects of the installation by Next Door & Window met our expectations as everything matched the interior and exterior as arranged.
Mel T.
Everything went smoothly. No surprises
Michael T.
They did a fantastic job. I'm in the commercial side of the business and if anyone is going to be skeptical of the residential side of the business, it'd be me. I was pleasantly surprised at the quality, craftsmanship, detail, and even just how it was sold to me. It was overall a great experience.
Additional comments
Professional & Organized
Professional & Organized - They're just a great company.
Installation Quality
Installation Quality - The cleanup especially, the installation was great too, but they went over the top for cleanup.
Marianne R.
I have recommended Next Door & Window to my friends.
Additional comments
Installation Crew
Installation Crew - The installers were very skilled and knowledgeable. In my Family Room, the installer even took it upon himself to level the wood shelf under the window he was installing so the wood framing the window would be even and "look nice" as he said. He didn't have to put in that extra effort, but he did...he took great pride in his work.
Additional Comments
Additional Comments - The mitering of the inside window frames was perfect. The corners were matched so well you can barely see the seam. That was important to me. I am a perfectionist and the installers' work was perfect. The caulking outside was also very neatly done.
Drew N.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They take care of any issues right away with no excuse or complaints, they did an excellent installation!
Customer in Park Ridge, IL
They did a great job and I appreciate the good work.
Customer in Palatine, IL
Nice company to do business with.
Additional comments
Communication
Communication - Easy to get a hold of and speak to someone when needed.
Installation Quality
Installation Quality - Perfection!
Trust
Trust - They did everything they said they were going to do.
Craig S.
Additional comments
Installation Quality
Installation Quality - The installation was fantastic. Probably the main reason why I rate them so highly.
Areas Of Satisfaction
Areas Of Satisfaction - The installer was Great. He did far and above the installation process.
Customer in Tinley Park, IL
Additional comments
Lead Source
Lead Source - This is the second project we have done with them, so we are repeat customers.
Tim J.
Originally found next door and windows on the internet. I was looking to have a few Windows done and a patio door repaired. After speaking with the salesman seeing the quality of their product and even though the price was more than I expected we decided to go ahead and have the windows done in the patio door replaced and I'm very glad we did. We also had them quote on the front door which we delayed at the time and decided this year to go ahead and have it installed. The quality of the product that was installed is unsurpassed in my opinion. I don't believe I could have bought a higher quality door. The beauty of this door has added an Elegance to the entry of my home that I never had before. The installation was flawless and the technician was a very personable and professional installer. The quality of the workmanship he did meets with the quality of the workmanship that went into the installation of the windows. In my opinion in dealing with many different contractors next door windows is one of the best contractors you're going to find it and I highly recommend using their products and their services for the installation I don't think you can find better.
Additional comments
Additional Comments
Additional Comments - Next door windows may not be the least expensive company to supply and install Windows and Doors but I do not believe you will find better quality or I'm more professional installation crew around.
Matt P.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Great communication. Flexible meeting times. Excellent knowledge and presentation of product as well as advice to help us decide.
Customer in Algonquin, IL
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Great people, the company as a whole seems to run like a well oiled machine. Keep up the good work.
Joseph D.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - We are so pleased. From sales to installation this was a fantastic company. Our salesman was knowledgeable, polite and no pressure. Installation crew was courteous, clean and professional. Went the extra mile to help throughout. We came off a night mare experience with feldco and this company was miles and miles above. Already recommended them to our neighbor and will definitely use again!!
Brett W.
Very professional, I enjoyed visiting the showroom and being showed around the shop to see how they prepare the windows for instillation, and of course meeting those who run the show!
Customer in River Forest, IL
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Professional, friendly, knowledgeable, quality of installation, installers are top notch and do a fantastic job, respectful of property in removing old windows/doors and cleaning up completely after installation of new. Have worked with the company for over 10 years and they've almost never disappointed.
Customer in Arlington Heights, IL
Additional comments
Salesperson Performance
Salesperson Performance - Bruce was very helpful and knowledgeable. A pleasure to deal with.
Installation Crew
Installation Crew - Crew was right on time, pleasant, very efficient and extremely conscientious about protecting and cleaning the area around the installation.
Jenn A.
I think they were great--absolutely great. They were awesome. I would definitely recommend them.I have already recommended them to friends.
Additional comments
Areas For Improvement
Areas For Improvement - I don't think so. The process was super simple, from start to finish. They were constantly in contact, and constantly updating us on where they were at. From start to finish, it was a super simple process. From day one when we got the salesperson who went through the process with us, giving us ideas and being super patient in the interim while we were making a decision of buying a $10,000 door. If anything speaks to how satisfied we were, it is that we have other projects we need to get done, and we won't get other estimates. We'll go to them.
Areas Of Satisfaction
Areas Of Satisfaction - I would say they exceeded my expectations in helping with choices and offerings recommendations and stuff like that. Also, just basic information, because I don't know anything about doors. That definitely exceeded my expectations. The thing I was most impressed with was the emails stating, 'This is where we're at. You should expect that in two weeks'--and if wasn't two weeks, they'd let us know it would be a day more. The communication was good
GuildQuality
Customer feedback report
