About this company
Next Door & Window
# Next Door and Window is a family owned and operated window and door replacement company since 1947. We offer many different window brands such as Marvin, Integrity by Marvin, Infinity by Marvin and Sunrise. Doors by Albany and Provia. We have thousands of options, colors, and styles to find the best window and door for your home and budget. All of our windows, doors, and trim are available pre-painted or stained for the ultimate hassle-free experience. Show more
# Next Door and Window is a family owned and operated window and door replacement company since 1947. We offer many different window brands such as Marvin, Integrity by Marvin, Infinity by Marvin and Sunrise. Doors by Albany and Provia. We have thousands of options, colors, and styles to find the best window and door for your home and budget. All of our windows, doors, and trim are available pre-painted or stained for the ultimate hassle-free experience.
# Quality installation is a key, so having quality installers is critical. We have company-trained, certified, and professional installers. Upon arriving at your home, you will feel confident that your project will be done professionally and safely by our skillful installers. Their attention to detail is why we have such a high satisfaction rate.
# When the work is complete, all you have to do is sit back and enjoy the new addition to your home. We have already cleaned up everything. We are confident that you will be happy with the results just ask our thousands of repeat and referred customers. We also received The Complaint Free Award from the Better Business Bureau and have thousands of thank you letters from our satisfied customers.
# Our business relationship does not end after the product is installed. We will be here when you need us. This has been our family tradition since 1947.
# We stand behind our product and installation. With all company-employed technicians and thirty trucks in the field, we are able to give prompt and dependable service. When it comes time to schedule a service call we give a precise appointment time and we will be there. We have expertise in all of the areas of window, entry and sliding doors, so we will do everything within our means to make sure the service is complete. Hide
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Customer satisfaction
Of 7565 customers surveyed, 4643 respondedReviews 3293
Of 4643 respondents, 3293 left a reviewRecent reviews
Bob C.
Quality windows, on-time, friend crew and cleaned-up after the job.
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Communication
Communication - Outstanding communication throughout the project.
Sara W.
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Additional Comments
Additional Comments - We're very happy with project results and our new windows.
Steve C.
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Additional Comments - We love the door. Installer was awesome and all about making sure we were happy. Would surely use you again.
Sherry L.
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Areas Of Satisfaction
Areas Of Satisfaction - Great communication throughout the entire process.
Norman L.
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Areas Of Satisfaction
Areas Of Satisfaction - great product. Professional crew. Excellent communication thought the process.
Customer in Aurora, IL
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Areas Of Satisfaction
Areas Of Satisfaction - They did everything when they said they would, and how they said they would.
Frank C.
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Recognized Excellence
Recognized Excellence - The whole team was very good, especially the installer. He had done some work at the house here before as I have used Next Door & Window in the past. One of the installers who did my window did a couple of doors here in the past a couple of years ago so I would like to give kudos to him. His name was Casey.
Nancy B.
They are great people to work with. Everyone arrived on time, the area was kept clean and all involved were prof and courteous.
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Areas For Improvement
Areas For Improvement - There was a wooden blind to be reinstalled, and it didn't fit correctly once the new window was installed. I called into Next door and window, and they sent someone out quickly and resolved the problem within an hour. I am pleased.
Scott B.
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Additional Comments
Additional Comments - I recommend people to use Next Door & Window.
Carolyn W.
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Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations in the quality of the workmanship and craftsmanship of the installation.
Patrica C.
A few cosmetic details at the end of the project had to be pointed out (a narrow strip of wood on inside frame unpainted; significant gouges in the frame to be filled in and painted; a small scrape on the window lift handle showing the metal underneath)
Mary S.
Good Job!
Marian B.
The product is of good quality and so far I have received good customer service in a timely manner. I will recommend Next Door and Window
Mario R.
They are very good at what they do, and the workmanship is pretty good.
Anne J.
I love my new doors, and they did a great job installing them, including setting up plastic screening to keep cold air and debris from entering my house. They were very professional.
Response
Customer in Palatine, IL
The options were abundant, the salesperson was knowledgeable, and the price was the best of the places I looked. No one tried to upsell me but they took the time to explain the products.
Paula L.
Next Door & Window is a very high-quality organization. They have excellent staff and an excellent installation crew. They also offer financing to help with projects around your house!
Ralph B.
From salesman to and thru installation everything went absolutely positive we couldn't be happier!
Nancy R.
I want to let everyone know that I’m totally in love with our new door! It is perfect and exceeded my expectations. The color selections and hardware were spot on. I also want to give a special thanks to the installation team who went above and beyond rectifying a wood rot issue that was uncovered. I would definitely recommend your company. Thanks to all for making this a fantastic experience from start to finish.
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Areas For Improvement
Areas For Improvement - I’m a very picky perfectionist and I did not find any areas lacking.
Customer in Downers Grove, IL
The patio door is beautiful.
Frank G.
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Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations in all areas including quality and installation.
Charlie A.
Next Door and Window employees were very professional and the final product, windows were installed to perfection.
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Lead Source
Lead Source - We worked with them on several projects, initially 3 or 4 years ago. We first heard about Next Door & Window from a neighbor and a friend who works for them.
Customer in Arlington Heights, IL
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Installation Crew
Installation Crew - They were organized, polite and skilled. Our job was not typical and the craftsmanship was greatly appreciated.
Debbie K.
Phenomenal
Margie H.
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Additional Comments
Additional Comments - I"m pleased I chose Next to do my large 14 window project. I interviewed five window companies including 2 major window companies from national chains - Next provided the best options plus a low key sales cycle that was tailored to my schedule. I'm completely satisfied with Next windows and their entire installation process. The installation team was so professional and worked really hard. The entire installation was complete in a day and a half. I highly recommend their company. Thank you!
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