Well, the gutters, downspouts and ‘RainDrop’ leaf covers are installed correctly, but not without my own inspection and intervention to correct a couple leaky joints. I would have had the PM do it, but he always seemed to be unavailable. That in a nutshell seems to be the norm with any follow-up work by this company. I can state this because I also have similar experiences with a new roof at my sisters’ house in Westmont. Follow-up for a leaking roof ’after’ a new roof is hit-and-miss, because the priority is not to a paid job, but to jobs being done at the moment. Not very customer oriented after the final payment. We are still waiting and the leaking still leaks.
We have already recommended Naperville Roofing & Construction to a couple of our friends and neighbors!
Recognized Excellence - The whole team from estimate, to quality of products to install team was top notch!
Additional Comments - I would recommend this company to everyone
Recognized Excellence - Gino followed through w/commitments
Areas Of Satisfaction - upfront and honest when issues arose and if work truly needed to be done.
Additional Comments - This was the third time I have utilized your services and will continue w/ the rest of my windows
Areas Of Satisfaction - I thought the work was done very quickly and done nicely and im very satisfied with it.
They offer very good value for the money you pay. Their staff is highly professional and skilled. Their pricing are also competitive.
Professional & Organized - They were not always the most organized.
Recognized Excellence - The head carpenter was extremely talented and attentive to detail.
Areas Of Satisfaction - The quality of the work exceeded my expectations.
Additional Comments - I would recommend them to anyone!
Recognized Excellence - I would like to recognize every one of the gentlemen. They have my highest regard. Also, the salesperson is the owner and he has my highest regards too.
Areas Of Satisfaction - They met or exceeded my expectations in all areas.
Definitely will recommend them to neighbors and friends.
Recognized Excellence - Amber and Geno took great care of the project and communication with me during the project!
The quality of the work is great. There were some scheduling issues and timeliness of follow-up / follow-through
Recognized Excellence - James Kucharz was fantastic
Areas Of Satisfaction - They were professional and honest. Able to find the issue right away where as 2 other roofers couldn't find leak problem and wanted to redo entire area. Naperville Roofing just added some caulking and charged a very minimal amount. I was so grateful.
We were in the middle of getting a new patio with another company. During excavation, we found multiple rotting boards and insulation on the exterior of the house. We needed someone to come out to fix immediately before we could continue work on our patio. We reached out to 10 different handypersons/construction companies. Most never even responded. Naperville Roofing & Construction called me very quickly and scheduled the repair for the next day! They understood the emergency situation and were so timely, prompt and professional. Geno and Joel came out and created a plan to repair and the repair was completely done only a few hours later! We couldn't be more grateful for how responsive this crew was for our emergency issue. We will definitely be using them for more future home projects and repairs!
Additional Comments - Good, trusting people.
We had a flood on Saturday, July 4th weekend and contacted our insurance company who in turn contacted American Cleaning and Restoration South LLC who then contacted us immediately. They were willing to come out right away which would mean arriving around midnight. We opted for first thing Sunday... more
Our claim work involved several layers of Menold management and employees. I was made aware of each person's responsibility and I also knew that that person was accountable for the assigned results. I was very impressed with the organization's assignment of responsibility and their accountability... more
I exceedingly happy with every they did
I love design. Spaces, objects and experiences. I have also learned to trust professionals in their domain. That is why I selected Kohler design services to help me remodel a key bathroom in my house - serving four teen aged children.Having Kohler designers listen to me, just a single customer (and... more
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