Areas Of Satisfaction

Areas Of Satisfaction - Overall complete satisfaction

Recognized Excellence

Recognized Excellence - David Betz, Jeff Robinson

Areas Of Satisfaction

Areas Of Satisfaction - Design was great.

We hired Murphy Bros to design and build our addition and kitchen remodel. They did a fabulous job from beginning to end! We can now host our family and friends with a beautiful functional space!

Overall Experience

Overall Experience - Great experience with every step of the way. It was a long project and we are very happy. It was a journey that we are happy we took with Murphy Bros. Shane , Elly and lead carpenter Shawn are great. The customer service, quality of work and follow through is impressive.

Contractor and Subs were punctual, professional, and friendly. Outstanding experience from start to finish.

Areas Of Satisfaction

Areas Of Satisfaction - Each phase exceeded our expectations from design to finish.

Additional Comments

Additional Comments - Quality Work and Quality Materials. Completed project on schedule.

Worked with in our budget. Worked well as a team. Listen to our ideas to understand and know what we wanted. There’s always hick ups but they were soon resolved.

Recognized Excellence

Recognized Excellence - Yes, our carpenter Mark. He made sure that the work he did was done correctly. As if it was for his own home. We felt he cared that we were happy with the quality of the construction.

Additional Comments

Additional Comments - If we had any questions we could contact the project manager Tom and he would get back to us in a timely.

Recognized Excellence

Recognized Excellence - Ryan was very considerate of our home and took the time to ensure work was done the right way the first time. Exceptional attitude and professionalism.

Murphy Bros design/build process helped us to visualize our dream before they broke ground. Their staff is top notch and took great care to ensure that our remodel stayed focussed on our vision and they successfully exceeed our expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Our Murphy Bros. carpenter went above and beyond by adding some exceptional touches that made our remodel better than we had envisioned.

Recognized Excellence

Recognized Excellence - Theresa was outstanding as our designer from the beginning; also David as our project manager did a great job keeping our project on schedule..!

We were very pleased with the work that was designed and completed. We have already recommended Murphy Bros. to another family and will continue to do so. We found out about Murphy Bros via a recommendation from a friend.

Recognized Excellence

Recognized Excellence - David Long, David Betz, Brittani Swedberg and Earl.

Additional Comments

Additional Comments - Everyone was always punctual, positive, friendly and willing to listen.

Areas Of Satisfaction

Areas Of Satisfaction - Careful attention to details, communication with us.

Additional Comments

Additional Comments - Project turned out perfect

Areas Of Satisfaction

Areas Of Satisfaction - Kasey was very helpful during the design process. Shane was a very attentive project manager. Everyone loves our new kitchen.

The quality of craftsmanship is excellent. We appreciate the reputation of this company.

Please don't use this company. I am retired person that spent 140,000.00. They have made big mistakes that they won't address. They just don't respond. It's like a slap in the face I got your money now I'm done with you.

I am still so angry that I have had to do so much work to get my new house operational.

Areas Of Satisfaction

Areas Of Satisfaction - They did a great job on the design.

Overall Experience

Overall Experience - Overall the experience was great. Brittany and Tom were amazing in getting us the kitchen we wanted. The workers on the job were so respectful and easy to work with. They treated us, our home and our dogs with love and respect.

Clean & Safe

Clean & Safe - I never had to worry about stepping on nails or my dogs cutting their feet. They made sure everything was clean and safe everyday before they left.

Areas Of Satisfaction

Areas Of Satisfaction - I was very pleased with how Mark, Jon and Ryan treated our home. Those guys were such a joy to work with and have in our home. The design went above and beyond what we expected and we just love it.

Recognized Excellence

Recognized Excellence - Brittany, Tom, Jon, and Mark were all incredible. Brittany was my go to when I need something really fast and always made me feel heard. Tom took time out of his day almost everyday to stop by to make sure we were happy. When something happened he did everything he could to fix it. Jon was so fun in the beginning with all the demo. He made a special project just for me. I wanted to demo a wall and he made me a spot I could go right through. Just made me feel special. Mark was so detail oriented at the end. He made us feel like he genuinely cared about how things finished and made sure we were happy everyday.

Great people to work with, great overall project. Happy with quote to final walk through!

Design

Design - More than met my needs. And help understanding what I needed was appreciated.

Throughout the entire project the Murphy Bros. team was a joy to work with, bringing quality plans, products, and people together to make our project a huge success - better than we could have imagined!

Areas Of Satisfaction

Areas Of Satisfaction - We were particularly pleased with the quality of materials. Some details, such as the brand of the windows, were selected on our behalf and at no point did we worry about any part of the project being built "cheap".

Recognized Excellence

Recognized Excellence - Our entire team was excellent to work with. We'd like to give a shout-out to Mark Arntzen for his attention to detail and professionalism, taking time to ensure the final build met his own high expectations and to answer our questions during the thick of the project. We also felt working with both Tom Streff and Brittani Swedberg on the day-to-day was pleasant and fun, meeting the challenges of a major remodel with patience, grace and humor!

Recognized Excellence

Recognized Excellence - We loved all the team members at Murphy Brothers. We missed them when construction was complete. We had a very elderly dog at the time. The workers have him affection and spent time with him. This was above and beyond any expectation we had. Not only was the final remodel beautiful but we got extra time with our dog. I would refer them to everyone I know!

I cannot say enough good things about Murphy Brothers and our experience with them. Their work was impeccable from beginning to end. Our home is over a hundred years old and they tackled all of the surprises it was hiding without flinching. They were a joy to work with and, best of all, we have a beautiful remodel that we have complete confidence was done correctly. Thank you Murphy Brothers!

from start to finish, every member of the Murphy Brothers team was a delight to work with. Each excels at their individual craft. When the final product came together it was a result that was greater than the sum of its parts. Thank you for the clear and consistent communication, attention to detail, reliability in meeting deliverables, and especially for keeping your client at the center of what you do.

Areas Of Satisfaction

Areas Of Satisfaction - The final outcome was better than I could have imagined on my own! The design suggestions and quality of work are outstanding.

Recognized Excellence

Recognized Excellence - McKenzie (designer), David (PM), Earl (lead carpenter), and Lance (tiler) all deserve special recognition. They each excel at their individual craft, and when it came together was a result that was greater than the sum of its parts. Thank you for the clear and consistent communication, attention to detail, reliability in meeting deliverables, and especially for keeping your client at the center of what you do.

I had never done a redesign before but had heard horror stories about working with other firms. After we met with Murphy Bros. the first time, we knew we were going to get the bathroom we wanted and work with nice, helpful consultants.

Recognized Excellence

Recognized Excellence - Since we met with Kasey Birch first, I'll mention her. We had met with two other companies and their designers were not that helpful. Kasey had lots of ideas and was so pleasant, so we decided to work with Murphy Bros. We were very excited that Murphy has their own cabinet maker, too!

Additional Comments

Additional Comments - We chose Murphy even though it was more expensive than our other two bids and it was well worth it. The other two companies said they would have to smash our existing tile to take out the vanity. Murphy Bros. was careful not to disturb the tile (which we really like) because they cared about what we wanted.

Murphy Bros. was great to work with.

We highly recommend Murphy Bros.

Areas Of Satisfaction

Areas Of Satisfaction - Murphy bros. exceed our expectations with their expertise when we ran into issues with moisture. First with bringing it to our attention, and then investigating and solving the issue. We were exceedingly happy with the carpenters, and sub contractors as they are truly skilled in what they do. It was fascinating to watch them put everything together to create our beautiful space.

Recognized Excellence

Recognized Excellence - We would like to recognize the following for their exceptional service, Mark for his carpentry work, Tom for keeping the project on schedule, and Kimberli for her help with picking out the design finishes. We couldn’t be happier on how everything turned out. Also, we would like to recognize the hardwood floor installer and the tile subcontractor as we felt they did exceptional work.

Additional Comments

Additional Comments - We are so happy that we chose Murphy Bros. to do our renovation. We would pick them again!

Communication

Communication - Murphy Bros communicated with us throughout the entire process of design and construction. They were able to answer all of our questions and provided recommendations for us on many of the things we needed and input we requested.

Expertise

Expertise - Being a professional engineer in the commercial construction industry for many years, I very much appreciated the experience they presented in all areas of our project. They knew what they were doing, how to do it, provided good quality, and everyone we dealt with was professional.

Problem Resolution

Problem Resolution - The experience they have in construction provided multiple options, recommendations and suggestions for any issues that came up.

Recommend Builder

Recommend Builder - I would use Murphy Bros again for any project we have and would recommend them to anyone who has a construction project.

Recognized Excellence

Recognized Excellence - Everyone we dealt with should be recognized. Jonah, Paul and Jon were the main people that were involved in our project, but the person(s) designing our project along with all of the people performing the work on site should be recognized as well. I don't remember all of the names so I won't attempt to put any names here. I would also add that Jonah, Paul and Jon along with everyone working on site was very friendly and communicated with us on questions and progress.

Additional Comments

Additional Comments - The sub contractors that they hired to work on our project also had expertise and experience that worked well for our project.