Very customer oriented. Listens to customer when issues arise and resolve.
professional from estimate to clean up
The work team worked solidly for they won days to complete our roof and we’re still smiling end of every day until the last nail was picked up. They made a point to take a photo of pots or anything they had to move in order to move it back to the same spot when done. They were true to their estimate without any surprises and did not want any payment until we were satisfied.
They did an excellent job, replaced the roof in one day. You would not know they had been there after they cleaned everything up. I highly recommend Michael's Roofing.
We couldn't have asked for a better experience. Crystal was very helpful and Mike was very knowledgeable. The team did outstanding work and left our property tidy. The work exceeded our expectations. If you are in the market for anything roof related, Michael's Roofing is the way to go!
The work they do is great!
I would recommend Michael's Roofing to anyone in need of roof work.
The entire crew at Michael’s roofing did an outstanding job. Everyone was professional. They were very organized and knocked the job out efficiently.
I was very happy with the way they worked so hard in the heat and humidity.
They were efficient and explained everything; always in touch before and after and a pleasure to work with.
Wonderful Company to work with!They were very quick with the assessment of the job, securing materials and completing the job!They ALWAYS returned my phone calls and answered any questions I had
We were very pleased with the professionalism and quality of service we received from Michael’s Roofing.
Michael’s did not pressure us in order to get the job. They gave a competitive bid and came when they promised. There was even a Veteran’s discount.
Our roof looks great! The work was completed quickly and expertly. The crew were respectful and interacted with the children. And the cleanup was immaculate. We highly recommend Michael’s Roofing.
They were on time got the job done in one day they cleaned up before they left and the roof looks great.
I would be happy to recommend this company and crew to anyone at any time. Their work was outstanding beyond my best expectations and they definitely increased the value of my house and property. Thanks Michael's.
Only found one piece of shingle on ground. Appeared to be tossed into back yard between Confederate Rose and Turkey Fig tree instead of just dropping from roof.
We have strongly recommended Michael’s to neighbors and friends!
Real professionals in ever sense. Arrived on time, answered questions, and, most importantly (to me), the clean up on both days was thorough.
Michael's Roofing are very professional. The roofers and the women that work in the office are all on the same page. They let you know exactly when they're coming and how much it's going to cost you. And they didn't deviate from their word. Trustworthy, knowledgable, and experienced is what comes to mind. They make the process of getting a new roof an easy one.
They did beautiful work. I like the work they did.
They went beyond the call of duty. They were all pleasant young men that did an impressive job.
Everything was perfect.
Very pleased with both the office staff and the workers who replaced my roof. Very respectful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Michael's Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys