I never hesitate to recommend Melby Custom Contracting and have done so frequently with positive feedback.
Well done, I'm impressed that when you evaluated my roof I did not have to replace it. Based upon what I've seen and heard, an automatic yes to replace needed would have been my guess.
Jon was recommended to us by a friend. Also, neighbors have asked who our contractor is, and I gladly give them Jon's information.
I have used PLM for my landscaping needs for the last 2 years. I had both lighting and plants installed. Jon and his crew made sure that I received quality products and installation service. I had a few problems that came up after the job was completed and Jon made sure that they were fixed in a timely manner at no extra cost. If you want a quality job done, I highly recommend PLM.
Blake and his crew do a really nice job. Very professional and we’re happy with everything. They are in high demand so I recommend planning ahead and get your deposit in to get scheduled but they’re worth the wait. Have had them out twice now and looking forward to to see what they do with the front yard next year!
Melby's work is outstanding! They helped us completely reimagine our landscape in the front and back yard including steel planters, Travertine tile patio and modern concrete pad walkways. They also fixed our drainage issues and made excellent planting choses. We have received many complements on the work and actually notice cars slowing down as they drive by to admire their work. I really appreciate how they listened to what we wanted and made it happen. The teams they use do high quality work and I'm so glad we chose them.
The installation quality and design are excellent. The timeliness and communication regarding schedule could improvement.
Melby Custom Contracting did an absolutely beautiful job.
Did an excellent job cleaning up my backyard and planting new trees.
I will await the completion on the warranty work before completing the survey
Not responsive to calls/emails, didn't complete our work
We were very pleased with the workmanship and the finished product. My only complaint would be that there were a fair amount of delays but most were due to shortages of materials which couldn't be helped.
Extremely unprofessional. Many promises not kept. Signed contract with him in April. He finally put our front landscaping in the middle of September. Many excuses, little results. Not at all as I had visioned. Expensive as well. I wiould never recommend him or use him again.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Melby Custom Contracting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys