They are an outstanding company to work with. They are professional, thorough, neat and clean, timely, and simply great to work with. I highly recommend them to anyone considering a new roof.
None -- they actually exceeded my expectations, including checking the roof after the job was finished.
There are lots of roofers out there, but this group is high above the rest of them. They did a great job, and respected my home and property. The after job clean up was excellent, and they did the work on time and on schedule.
Excellent company Excellent Crew
David and his crew were very prompt each morning at the job site and were approachable and friendly. Their rough estimate for the timeline for the project was very accurate (and actually slightly ahead of schedule due to some milder than expected weather). Additional damage issues not covered by the initial estimate (and given the age of the home, these were not unexpected by either me or the work crew) were photographically documented and provided in a separate estimate. And above all, the new roof looks great.
The communication on the status of the project was prompt and kept me reassured that things were moving smoothly.
The daily clean up was appreciated, and the final outcome- BEAUTIFUL!
Angel was there every single day, early! and ready to work. David was very diplomatic, respectful, and quick to address and resolve any concerns we had.
Tim was head and shoulders the most informed roofing rep we spoke to, and also far more interested in what made sense for US. He and his team were completely trustworthy, communicated well, and did a wonderful job of de-fusing areas of potential concern. The installation took a bit of time, but was never disruptive. We are thrilled with our new roof!
Quality of the materials and workmanship; knowledge of the whole crew about roof issues
Thank you so much for listening to our rants, then coming up with a fine resolution.
Tim is an exceptional salesman! He had answers to every question and had product demonstration to back it up. The system he showed me impressed me more than anything else that I'd seen or researched. The team installing my roof was friendly, courteous and above all, meticulous. They took their time and cleaned up thoroughly. I would recommend McCarthy Metal roofing and Classic Metal Roofing to anyone.
We dealt directly with Tim and he made sure the things not completely to our liking were fixed.
I was happy with how quickly they finished the job.
The entire team has been outstanding.
When we received a prompt response to our request, we did not know exactly what we were getting into. Getting a metal roof was a very difficult decision. With Tim's presentation and information, he made everything understandable and easy for us in our decision process. Everything McCarthy Metal Roofing said they were going to do, they did just that. The installers were great, knowledgeable, honest, and reliable. Also, they were very professional, hardworking, customer focused and a great job well done. Their time was adhered to and the cleanup was excellent. We are completely satisfied with our roof and recommend McCarthy Metal Roofing to those who would like to have a metal roof. This was a great move to have gone with McCarthy Metal Roofing.
None...met all expectations
From beginning to the end. Quality work and workers
Tim McCarthy was very knowledge about all of the metal roofing options he offered. He was able to explain pros and cons for each option and help me find the best option for my home. The quality of the product and installaton was far superior to any other metal roof installations I have seen thru out my local area.
Tim McCarthy impressed me during our scheduled appointment. It was clear from our interaction that McCarthy Metal Roofing was the way for me to go.
McCarthy Metal Roofing is one of the best if not the best construction industry business we have dealt with. Everything was professional and properly done.
Workmanship was that of a craftsman
I would like to recognize the installation crew and Charles for their exceptional service.
Yes, please let Mike Worth and crew know that we appreciate all their hard work and a job well done.
Thank you Tim McCarthy and team for the beautiful roof!
Thanks for all the assistance on my original repair, and the subsequent roof replacement.
I am in love with my metal roof from McCarthy Metal Roofing!!! The look is very striking and gets lots of attention from our neighbors. Tim was very knowledgeable when he came for our consultation. When the work finally began, David was very professional and treated our family and property with respect. We had a lot of delays due to weather; however, the finished product looks great! We have only been enjoying our roof for a couple of months but we are very satisfied thus far.
I was most satisfied with the quality of the product and there was also a product that was very different than what is normally used.
I would like to recognize Mr. Tim. He was very professional and knowledgeable while he was presenting. The way he presented it made it a good eye-opener on roofing.
Very happy with the roof and will happily recommend the company. We have gotten many compliments and people are surprised to learn you can get a metal roof that looks like shingles.
Excellent experience with Tim, his team, and his roofing products. Very responsive to questions and requests during and following installation. Highest recommendation to others considering a metal roof.
Tim was very thorough and explained all the options to us. McCarthy is by far the most professional company we talked to in this process. We get compliments from our neighbors on how nice the roof looks.
Quality product and service. Very courteous, placing customer's needs first. Worth the investment.
David, crewleader, was fantastic. He was a delight to have around during the project.
I am most satisfied with the final look of the product. The installation crew worked well together, and they were nice to have around.
I am so pleased and happy with my beautiful new roof.Everyone compliments me on it. It tremendously improved the look of my home. I have such peace of mind having this top quality new roof.
Our historic home had an very, very complicated roofing system, with awkward peaks and valleys, additions, crickets, bay windows, et cetera. For 18 years we fought constant leaks in one portion of the home. We probably had ten roofers come out at various times to work on it, and portions were replaced, to no good effect. It kept leaking. I feel confident these problems are now behind us, and I appreciate the hard work these professionals did on my house. I had some new gutters installed recently by a small local roofing company. They remarked on the exceptional craftsmanship shown in the new roof installation.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McCarthy Metal Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys