Great staff answered our questions really quickly.
It’s a beautiful community!
Concern For Needs - Jay was incredibly helpful and thorough with us! We had about a million questions and Jay was never annoyed. In fact, each time we spoke to him he seemed incredibly excited for us! He spent time with us showing us different homes and had impeccable knowledge of estimated pricing for upgrades. Any time we had a question about a different home Jay was on top of sending us layouts, etc.
Design Center & Selections - Abby and Taylor are seriously the sweetest, most down-to-earth, kind women!! We are very particular about our style and they listened to every word we said. We live pretty far away and we were able to complete calls over Zoom (so helpful)! When we physically went into the showroom everything was laid out for us to see and selections were fast and easy. You can tell both Abby and Taylor are extremely passionate about their jobs. You can truly tell they are so excited for you as the client and will do all they can to help you make your dreams come true.
Options - I am blown away by how many choices we were able to have for our new home! Anything and everything you could ever want are literally available!
Value - McCall Homes has helped us make our dream of living in Billings, Montana come true! I will never forget the graciousness and welcoming feeling from every single person at McCall Homes. Thank you all so much for treating us like actual family.
Communication - McCall Homes have been SO responsive. I know we’re not their only clients, but they make you feel like you’re their only clients.
Building Concerns - Since everyone was upfront and honest with us about pricing and the process, we had no concerns.
Customer Suggestion - Please continue to be amazing!
My experience from the beginning was professional and friendly. Everyone from the sales people to the construction crew and the warranty department made me feel like I was important. No one just gave me the feeling that I was interupting their day. They listened to what I was asking and gave me answers and the reason for the decision.
THANK YOU MCCALL HOMES!!!
Our McCall Homes buying experience was excellent! Every step of the process was explained in advance, and all members of the McCall’s team were very helpful and professional. Our project supervisor Dan kept us appraised every week while construction was progressing. We are extremely impressed with the quality of our home, and happy to be part of our new community.
They are great people to work with.
Recognized Excellence - Everyone has been so nice. I would like to recognize the two design team ladies. They really stood out to me, I guess. I think their names are Abby and Taylor if I remember correctly. They were very friendly and helpful in helping us pick things.
Additional Comments - They were very accommodating when we had a little bit of a glitch in our financing to work through. They were very patient with us. They are very patient and accommodating. We bought a premium lot and when we were not able to get the financing in place, they did not pull it out from under us, they let us wait a few months to get everything in place. i appreciated that.
Have truly enjoyed Jay, Taylor and Abby and their expertise with my journey of building my new doll house!
Great community - Quality workmanship - Very good value - The building process was seamless and very simple - Communication was excellent with Matt and the McCall team
Quality and quality control seems to be slipping. What you have is what you get. Repairs are slow and at their convenience. I texted the owners with concerns and his answer was “ you just have too detailed of an eye and higher expectations than the construction of today produces.” I have major concerns going forward when something needs to be done like poor quality causing high maintenance cost.
They are good quality homes for the price.
The entire McCall’s team has been exceptional to work with (especially Jerred ;) ).
We got to know most everyone that worked on the house, and they were each accessible and professional. Having Dan supervise the project made our experience better than any build that we have experienced. He is a master craftsman.
We are in awe of the McCall process, and we love our new home!!
We will be strongly recommending McCall Homes to family and friends!
Great service during walk through. Paperwork was very easy. And McCall employees were very friendly
Great process, my first new home at 60 years old and they made it so easy!
I love McCall Homes. My previous home was a McCall townhome. My new house is beautiful and well made. I love the style of the communities McCalls has created, so cozy and homey and unique! My new build was was also very affordable compared to other similar homes in Billings.
100% recommend building a home through McCall. The process is smooth (and fun) and the end result is a very well-built home.
We love it here.
High quality of the home is what attracted me.
Concern For Needs - Jay has been so patient and helpful. He’s awesome.
Solid team in place at McCall Homes, knowledgeable and very open to alternative opinions.
Love my little cottage that feels bigger than I thought it would.
I absolutely love our home and neighborhood. I feel like we are taken care of and seen here. The buying process was so great and flawless, they made us feel like family. I look forward to growing our family here for many years.
Great experience ftom the first point of contact
By far the best built home I have owned. McCalls take building to the next level they truly pour their heart and sole into building your home.
I love my house and this area of Billings. However, I get the overall feeling that McCall Homes is more concerned with building more houses as fast as possible rather than taking care of issues in the homes they have already sold. This is incredibly frustrating and does not make me likely to recommend McCall Homes to others.
Building Concerns - We had questions about pricing, financing and building procedures. Everyone at McCall's has been educated on the subject or knew who to discuss it with.
Additional Comments - We have had several questions and all have been communicated and answered quickly. The McCall team knows their stuff about building homes and neighborhoods.We are looking forward to moving into our new home in Annafeld.
Additional Comments - Great team. Very sastisfied.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McCall Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys