We are completely, without question or hesitation, likely to recommend McCall Homes and it’s completely and entirely because of (1) Steve Fox and (2) the fact the McCalls are Christians.

Concern For Needs

Concern For Needs - Jay was incredibly helpful and thorough with us! We had about a million questions and Jay was never annoyed. In fact, each time we spoke to him he seemed incredibly excited for us! He spent time with us showing us different homes and had impeccable knowledge of estimated pricing for upgrades. Any time we had a question about a different home Jay was on top of sending us layouts, etc.

Design Center & Selections

Design Center & Selections - Abby and Taylor are seriously the sweetest, most down-to-earth, kind women!! We are very particular about our style and they listened to every word we said. We live pretty far away and we were able to complete calls over Zoom (so helpful)! When we physically went into the showroom everything was laid out for us to see and selections were fast and easy. You can tell both Abby and Taylor are extremely passionate about their jobs. You can truly tell they are so excited for you as the client and will do all they can to help you make your dreams come true.

Options

Options - I am blown away by how many choices we were able to have for our new home! Anything and everything you could ever want are literally available!

Value

Value - McCall Homes has helped us make our dream of living in Billings, Montana come true! I will never forget the graciousness and welcoming feeling from every single person at McCall Homes. Thank you all so much for treating us like actual family.

Communication

Communication - McCall Homes have been SO responsive. I know we’re not their only clients, but they make you feel like you’re their only clients.

Building Concerns

Building Concerns - Since everyone was upfront and honest with us about pricing and the process, we had no concerns.

Customer Suggestion

Customer Suggestion - Please continue to be amazing!

All my experiences have been positive.

McCall Homes has treated us like family. We could not be more impressed with the entire community! We are excited to call Annafeld our home. We strongly recommend McCall Homes.

Recognized Excellence

Recognized Excellence - Everyone has been so nice. I would like to recognize the two design team ladies. They really stood out to me, I guess. I think their names are Abby and Taylor if I remember correctly. They were very friendly and helpful in helping us pick things.

Additional Comments

Additional Comments - They were very accommodating when we had a little bit of a glitch in our financing to work through. They were very patient with us. They are very patient and accommodating. We bought a premium lot and when we were not able to get the financing in place, they did not pull it out from under us, they let us wait a few months to get everything in place. i appreciated that.

The home buying process and design process

Very organized. Everyone seems to be on the same page.

Absolutely. This process, the quality, the communication has been of the highest caliber. I am impressed and so pleased with my home. It already feels like home.

Our experience at MCalls was beyond our expectations and the “norm” or what you expect with a “new build” we felt like part of the community the entire time we were building. The staff is professional and warm. We’re so thrilled to be part of this community and be home at Annafeld.

we have recommended the area to a ton of friends and family - It seems to be a great neighborhood and we are excited to get unpacked. We had an overall okay experience - we are grateful that McCalls let us move in without closing but we are still dealing with issues that we were not aware of until our final walkthrough the day of move in.

I wish there was a higher rating to give. I know why McCall is so well known. The product over all is so well made, the attention to detail and professionalism by our superintendent Stephen Fox was remarkable. Jay and Jared on the sales team were always there, and they adjusted when needed and helped make such an incredible experience. I wish thank you carried more weight.

I would recommend McCall Homes with sincere and grateful thanks for my lovely new home designed and built just for me!

I have appreciated the quality of my Canyon Cottage.

Recommending to a friend would definitely be dependent on the friend’s needs. These homes are more suited to a customer who is only interested In the basic plans with no changes or upgrades. I wouldn’t recommend McCalls to anyone who wants to customize or upgrade any features that vary from the standard model.

My wife and I have had a good experience during the building of our new home.

Due to my overall experience, I would caution a friend for a number of reasons. While the quality of the house appears to be solid, I have doubts. There are a few items noticed in the last week. It has been just over 30days and the bottom exterior siding has separated. One joint in particular is concerning. The seal around pipe into garage has shrunk significantly, so much that a finger can go in between. No caulk around vanity in guest bath. I understand no new house is perfect and there can be settling, but more significant structural than expected. Other than structural concerns, it has been a miserable experience. From construction workers leaving debris in my yard, including but not limited to: nails, scrap wood, plastic bags, tapped paper and personal trash, i.e., beverage containers and tools. My active yard is to have a 5 foot easement, however there are construction workers well beyond the 5 feet, including in my driveway with small Bobcats - knocking off my gutter spout. Construction starts as early as 6am and bobcats in my yard spinning around as quickly as they can motorize in my yard, well before the city noice ordinance. A huge garbage bin less than 10 feet from the house and right next to master bedroom. Zero communication, been lied to by sales, lack of transparency until after contract is signed. It has been a horrible experience. I wish I would have had more insight into how this development truly operated before signing the contract. In my opinion, McCall is more interested in building homes as quickly as possible while not caring about how they are built and/or how the surrounding construction and intrusion affects their existing homeowners. I have had a new build before and it was a seamless process. I didn't even have a mailbox! McCall did not communicate there was a delay adding another cluster. When I called to speak with Jared, not even an apology. No one takes accountability or admits they could have done better. He was indifferent and responded like it wasn't a big deal. It feels like it doesn't matter how their homeowners feel or affected, just as long as they get you to sign on the dotted line...that is all that matters. I would not recommend McCall to anyone. I am stuck here for at least 2 years. I thought I built my forever home, but I already can't wait to get out of here. A lie I was sold. So much for a "vibrant" community, no one is even outdoors. Neighbors are angry for other issues they are experiencing, such as taking nearly a month to get their house painted and destroying their property, or so I have been told. If anything, I would like to see McCall own their oversights, their mistakes. I was originally born and raised in Billings, however lived in Phoenix, AZ and Fort Collins, CO for the last 25 yrs. I have never experienced anything like this in my adult life; never dealt with such an incompetent company. I just made the biggest purchase of my life and regret it. Thank you to the McCall team!

McCall overall has been wonderful to build a home with. They run a tight ship and make the process for the homeowner as stress free as possible.

Recognized Excellence

Recognized Excellence - Tim McCurdy was our Super, and was extremely nice, professional, and knowledgeable. He still says hello when I am out for a walk and asks how we are liking everything. Throughout the process, what my wife and I noticed most about Tim was, he was very proactive. He let us know about a couple things that had already been fixed/ replaced and we didn’t even have to ask. Anything we did ask for was taken care of and we only had to ask once. I’ve talked to other homeowners in other subdivisions in town that had to chase down their supers or had to ask for something several times with nothing getting done the way they want it, so McCall has been a breath of fresh air to work with. Tim McCurdy is very sharp and I would recommend him to anyone.

The whole process was easy. Especially since we were out of state. Quality built home by people who really care

Concern For Needs

Concern For Needs - Jay has been so patient and helpful. He’s awesome.

Communication

Communication - Jay Deeney was so patient and helpful throughout the buying process. Stephen Fox is an amazing superintendent. Weekly updates, attention to detail and professionalism are very impressive

Construction Quality

Construction Quality - House is tight and craftsmanship is top notch.

Clean & Safe

Clean & Safe - Stephen and Jay made sure it was all good when we came to visit.

Employees Professionalism

Employees Professionalism - Everyone we have worked with from start to finish has been extremely professional, helpful and understanding. Even McCall’s sub contractors go out of their way to make sure you are happy with your home. Especially Patrick the landscaper.

Value

Value - Price for a brand new well built efficient home so close to the river is a great value.

Trust

Trust - Good solid home. Efficient and beautiful.

Sales Consultant

Sales Consultant - Jay Deeney is the best. He helped us so much with floor plan options, pricing and getting the best value for our price range. Never pushy. Always honest.

Recognized Excellence

Recognized Excellence - Stephen Fox is truly exceptional. He goes above and beyond to make sure everything is built perfectly and that we love our new home. Stephen is so friendly and kind. He Always responds quickly. Even after hours. It’s obvious Stephen cares deeply about every one of his projects and home buyers. His knowledge and experience are very apparent. Jay Deeney is another exceptional guy that is always available and always helpful throughout the entire process. Jay has always been so friendly and accommodating in his responses to our million questions. We are first time home buyers and had no idea about the new construction process. Jay walked us through the whole deal and explained everything so well. Taylor made the interior design selection so easy. We thought it would take way longer, but Taylor’s ideas and helpfulness made it so smooth. She was always quick to respond throughout the process and went above and beyond when we changed the floor plan mid way to make sure we got everything transferred over. Patrick the landscaper is also exceptional. We know nothing about plants. His eye for color and detail is amazing. He is also extremely friendly and goes above and beyond to make sure we like our plants and yard. He and his crew are very hard workers and every one of his guys has been super professional.

Additional Comments

Additional Comments - We are so happy to be in our beautiful new home!! Thank you McCall Homes!

McCall homes has done excellent work on our project. They've been there every step of the way to guide us and help us meet and exceed our building expectations!

I have recommended McCall homes. Neighborhoods with HOA’s with homes so close together with easements for neighbors is not for everyone.

I really like the politeness and friendliness of everybody I have met during the building of my house. Including the workers (Matt French) and even the landscape people.

Easy to work with, understood what I wanted.

Recognized Excellence

Recognized Excellence - Abby and Jerrod worked hard to help us understand the process and to explain the steps.

I could not recommend McCall Homes at this times due to lack of transparency experienced from company.

Annafeld is a great community and the McCalls build amazing homes.

Working with McCall Homes is proving to be an even better experience than we anticipated.