Throughout the whole process, they didn't really communicate at any point with me. It was really hard to navigate the process. At one point, they had broke something on my house. They had told me they were going to fix it on a separate day. They didn't fix it on that day, and they didn't tell me that they weren't going to fix it, they just, finished the job and left. When I called them, they said that they were going to come on a certain Sunday. They said they were going to dispatch someone to fix it. Then they no-called, no-showed. When I called to follow up that Monday, I was told by a manager that they don't dispatch anyone on Sundays. Someone verbally and over email confirmed that someone was going to come on a particular Sunday to fix the issue. It was just a very unpleasant experience customer service-wise. As far a workmanship, the roof looks good, my leak is gone, and the quality is great. Overall, the customer service and communication were terrible.
How clean they were, the Forman was present
Everyone one the job was profesional, efficient and polite. The roof was compleated before the estimated time, and there was no trace of debris left.
I was kept informed all during the installation process, consulted as to the best way to install the roof and was included in any decisions that need to be made. It became a more difficult installation than originally planned and it was completed without a hitch.
There were a couple issues with the roof install. 2 different colors were used for the flashing over the front door (very visible location) and pieces af fascia trim that were supposed to be replaced weren’t (PM said they didn’t have enough PVC). Waiting for a response from Gary. Gutter and leader subcontractor also installed the gutters wrong at first (raised 3-4 inches) and had to reinstall.
yes
The professional team arrived early did exceptional service, answered questions, cleaned up well, and kept me informed throughout the project. I would definitely recommend them to others.
Marcor did an excellent job. They completed the work in the time that they said they would and for the amount that they quoted me.
I would highly recommend Marcor. Everyone at the company--Kerry in the office, Nick in sales, and Anthony the project manager--was courteous, knowledgeable, and professional.
Gina was very professional. They did a great job with the siding on my home.
My roof had to be done 2x. The first one a complete disaster. Mold all over in the attic.
I would highly recommend Marco to any Church, Homeowner or Commercial Business. Satisfaction Guaranteed.
I shopped around for months and finally found Marcor. It was the best price, warranty, and experience i could ask for. They got the job done fast and efficiently. The crew was amazing and got the job done perfectly. I highly recommend Marcor for roof and home remodeling.
Buyer beware, Marcor Construction does not honor what they say they are going to do. Once they are done, they don't come back to finish or follow through with their promises.
There were problems, but they did try to make it right. They should not have started the job until they had the siding on site.
The roofing job was excellent. The only issue was the amount of nails that I found after they had finished cleaning up well in excess of 500.
Very punctual, fast service, and fast installation. Two thumbs up.
Marcor did an excellent job on the replacement of my roof. I had gotten 3 estimates which Marcor was not the most expensive nor the cheapest. They delivered a top quality installation at a fair price. They were very thorough throughout every step of the process. Made for a safe work environment and left my property in a clean manner. I cannot say enough good things about my experience with Marcor and I highly recommend them to anyone in need of their services.
They did a great job. I am very happy with it.
They are very professional, knowledgeable, and trustworthy.
I have already recommended them to a friend.
I would recommend them based solely on the communication of Joey Karo their salesman and the availability of the owner. I do however believe you should be home to watch the crews work to ensure the contract is adhered too. At the end of the day, they satisfied their contract and corrected all issues as they arose.
It was an excellent experience. To date, we haven't had any problems whatsoever.
If you're looking for top quality product and mechanics , along with the most bang for your buck, I reccommend Marcor . Other estimates (2) were much higher.
They did a good job and I would recommend them.
I have used Marcor several times, on jobs both large and relatively small, and I’ve never been disappointed. I consider them my go to contractor.
It was a good job from the office to the crew that came out. The quality of the work was very high. They were very effective and on time. They said what they do, and nothing was hidden. What they say, they do it.
The roof was installed in one day. Great communication with status, shipment of materials and when the work was getting done. The site was kept very clean and the team was professional and efficient. We are happy with the price we paid, fair and competitive, and definitely recommend Marcor Construction.
They were excellent. Gina stayed in contact with me every step of the way, and let me know what was going on. She was fantastic.
the sevice and outcome is very professional
It was the best service. I love it.
Marcor Construction team is trained well in installation of Owens Corning Roofing. Very professional and polite workers and office staff. Marcor Construction takes pride in their work.
Marcor Construction is very knowledgeable and professional. They really did an amazing job on the roof, soffits, and gutters. I would highly recommend Marcor to everyone, and I will definitely use them again in the future.
The quality of work was outstanding.
The job was well done and very professional.
Very professional...on time and completely satisfied with job.
they did a great job
I would definitely deal with Marcor in the future and will recommend Marcor to others looking for a roof/roof repair/gutters. Nick was an absolute pleasure to deal with. I got a few estimates from other companies and felt I got my monies worth with Marcor. I'm very happy with the work, I did learn I have to double check their work periodically throughout the job rather than wait till the end. I had to have the guys come back and do some finishing details, but all was rectified and I am overall happy! I'll even be seeking them for a window replacement project next!
They did a great job. I am very pleased with the service.
Gina was great to work with. She was very knowledgeable and fair on the pricing. Thank you Marcor Construction.
Very happy with all aspects of my experience with Marcor Construction. Gina made the process easy and actually enjoyable! The crew was awesome! They made the job look effortless.
Excellent work.
Marcor and their representatives were very helpful and knowledgeable. We love our new roof. The workers were very good at installing our new roof and the grounds were kept clean and tidy.
Marcor Construction was absolutely above and beyond my expectations for their service. I wouldn't let anyone else touch my house.
We allowed the neighbors and passerby to comment,one lady came knocking at my door asking for Marcor office numbers.
They were very professional and neat. They did above what they were supposed to do.
My roof looks unexpectedly nice because I was not sure of the color. The salesman was professional and knowledgeable. The installers were cooperative and professional.
I had been putting off replacing my roof until I found a contractor that looked reliable and cost effective. Marcor was excellent, from start to finish. They came to give a quote and explain the shingle options, which was very helpful. During the actual installation, the crew was phenomenal. They started on time and did a great job of not only keeping my lot clean, but also my neighbors. The new roof looks great and I would definitely recommend them!
I heard of them through Lowe's and my friend.
It was a stand up contractor to deal with and Gina was the best to deal with.