I liked their professionalism and promptness. The staff cleaned up the mess, explained everything to me, and were very courteous.
They are professional, courteous and windows are excellent quality.
The installation was great, and the guys were really good. I would have them do another job!!
They were very professional and included me in the decisions. It was an overall good experience.
I have recommended them to several of my friends.
Anthony did a very good job. He was very thorough, and it looks beautiful. It was a lot of work, and he did a great job.
They came out and measured everything, when they left I was going to put the shelves back up and now the shelves won't fit.
They are careful about resolving issues and making sure you are happy.
The price was a little high. It was more than we wanted to spend.
Sales rep was pushy at the in-home estimate. I said I wanted a day or two to think about it but he wouldn't leave. Mad City mixed up the window style for two of the windows to be installed, blamed me for their mistake, and then the Field Manager refused to correct the issue.
Awaiting punch list completion.
Very professional, kitchen looks great.
Finished in 1day as promised
Levi and Nate did a good job and very friendly!
I am very happy with what I got. I am well pleased. The two young men who installed the shower did a good job. I will recommend them. They were very professional.
They are a total professional organization from the first meeting for the quote, all the way through installation, with people following up throughout. The cleanup was excellent!
Almost perfect. There was a little damage to surrounding drywall that I will have to repair.
Mad City Windows and Baths - Cincinnati did an excellent job and completed it in the time they expressed to me. Mitchell and Jake were informative, professional, and did everything.
I was impressed with their professionalism. They were very polite, nice to me, professional, informative, and kept me informed about everything they were doing. When they ran into problems, they called in other people to assist them. Everyone was very professional, and I appreciated that so much!
Mitchell was very professional. Cleaned as he went. Fixed the walls before putting shower in. I would ask for him again. I give him a 10!
Absolutely would
Very well done
See the private comment on #13.
Our windows were put in as promised. Very satisfied with them. The shower they didn't bring the right materials, that we we're told by Donnie Bary we would get. The workers were great they did what they were told to do.
Matt said he does very good work and I will Hopefully have them back in the future and do some more work for me to keep app the good work yeah do a good job
From the presentation, which he did for both windows and bath. And I would love to give him a shout out, but I can't remember his name, and I'm not at home. But everyone involved did a fantastic job! I just hate what they did to my beautiful bush and wish they had showed it to me.